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Job Details

Front Desk Hotel Clerk

Employer

Hampton Inn & Suites by Hilton Edmonton NW/St. Albert

Date Posted

June 23, 2026

Languages

English
  • Location Edmonton, AB
  • Earnings $17.00 hourly
  • Work Hours 30 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 2  Vacancies
  • Closing Date Jul 07, 2026
Job Requirements

Employer

Hampton Inn & Suites by Hilton Edmonton NW/St. Albert

Languages

English

Education

No degree, certificate or diploma

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

Security and safety

  • Bondable
  • Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call

Experience

Experience an asset

Employment terms options

  • Day
  • Weekend
  • Overtime available

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other benefits

  • Free parking available
  • Parking available

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Interest Codes & Abilities
The Front Desk Hotel Clerk is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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