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Customer Service Manager - Retail job in Edmonton, AB with PacWest, Alberta - alis
This permanent full time Customer Service Manager - Retail job from PacWest is offering $44.00 to $47.00 hourly (to be negotiated) for 30 to 40 hours per week.
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Alberta Job Postings
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Job Details

Customer Service Manager - Retail

Employer

PacWest

Date Posted

August 05, 2026

Languages

English
  • Location Edmonton, AB
  • Earnings $44.00 to $47.00 hourly (to be negotiated)
  • Work Hours 30 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Aug 26, 2026
Job Requirements

Employer

PacWest

Languages

English

Education

Bachelor's degree

Work setting

Retail/wholesale establishment/distribution centre

Tasks

  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Resolve issues that may arise, including customer requests, complaints and supply shortages

Computer and technology knowledge

Word processing software

Security and safety

Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Collaborative
  • Goal-oriented
  • Hardworking
  • Integrity
  • Positive attitude
  • Proactive
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Patience
  • Resourcefulness

Screening questions

  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

2 years to less than 3 years

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

Registered Retirement Savings Plan (RRSP)

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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Manager - Retail is part of the following larger National Occupational Classification (NOC).

Interest Codes

Retail Trade Managers
DIRECTIVE

Interest in co-ordinating information to direct and evaluate the operation of establishments and departments engaged in retail sales, authorize budget expenditures, determine staffing requirements, hire or oversee the hiring of staff and to manage staff and assign duties

METHODICAL

Interest in locating, selecting and procuring merchandise for resale and in implementing pricing and credit policies

innovative

Interest in negotiating with members of working groups to develop and implement marketing strategies

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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