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Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Customer Service Representative - Call Centre

Employer

Foundever

Date Posted

August 18, 2026

Languages

Bilingual
  • Location Work from home
  • Earnings $16.10 to $18.10 hourly (to be negotiated)
  • Work Hours 37.5 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 6  Vacancies
  • Closing Date Sep 01, 2026
Job Requirements

Employer

Foundever

Languages

Bilingual

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Work setting

Remote location

Screening questions

  • Are you available for shift or on-call work?
  • Do you have the equipment you need to work from home (like internet and a workspace)?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

1 to less than 7 months

Other

Use of artificial intelligence

Employment terms options

To be determined

Workplace information

Remote

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

Group insurance benefits

Other benefits

Wellness program


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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Representative - Call Centre is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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