Outreach Support Worker

Employer

Bissell Centre

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Human services, general
• Social work, other

Work site environment

Services for the homeless

Work setting

• Community agency
• Willing to relocate
• Community centre
• Associations and non profit organizations

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Perform administrative tasks
• Refer offenders to community and social services programs
• Assess client's relevant skill strengths and development needs
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Resolve conflict situations
• Supervise activities of clients living in group homes and half-way houses
• Liaise with other social services agencies and health care providers involved with clients

Certificates, licences, memberships, and courses 

First Aid Certificate

Area of work experience

Community service organization

Security and safety

• Criminal record check
• Child welfare check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Client focus
• Excellent written communication
• Initiative
• Team player
• Organized

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Experience

3 years to less than 5 years

Employment terms options

• Night
• On call
• Day
• Weekend

Other benefits

• Learning/training paid by employer
• On-site recreation and activities
• Team building opportunities