Food And Beverage Server

Employer

O-Sho Japanese Restaurant

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Restaurant
• Pub

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

1 to 2 people

Certificates, licences, memberships, and courses 

• Smart Serve
• ProServe program

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Security and safety

Bondable

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)

Own tools/equipment

Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Experience

7 months to less than 1 year

Employment terms options

• Shift
• Morning
• Day