Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Front Desk Supervisor

Employer

The Kenrick Hotel

Date Posted

September 14, 2026

Languages

English
  • Location Banff, AB
  • Earnings $24.00 hourly
  • Work Hours 37.5 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Oct 05, 2026
Job Requirements

Employer

The Kenrick Hotel

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Respond to complaints of guests
  • Register arriving guests and assign rooms
  • Receive and deliver items and messages for guests
  • Prepare and submit progress and other reports
  • Perform front desk duties
  • Confirm transportation and accommodation reservations
  • Receive payment for goods or services

Supervision

Staff in various areas of responsibility

Computer and technology knowledge

MS Outlook

Work conditions and physical capabilities

  • Attention to detail
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Employment terms options

  • Early morning
  • Evening

Experience

1 year to less than 2 years

Employment terms options

  • Shift
  • Morning
  • Night
  • Day
  • Weekend

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Bonus
  • Gratuities
  • Group insurance benefits
  • Life insurance

Other benefits

On-site housing options

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations


Report Misuse

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Was this page useful?