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Alberta Supports Contact Centre

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Job Details

Service Desk Analyst

Employer

ProServeIT Corporation

Date Posted

September 15, 2026

Languages

English
  • Location Work from home
  • Earnings $50,000.00 annually
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Sep 29, 2026
Job Requirements

Employer

ProServeIT Corporation

Languages

English

Education

College/CEGEP

Other

Use of artificial intelligence

Experience

1 year to less than 2 years

Workplace information

Remote

Health benefits

Health care plan

Financial benefits

Registered Retirement Savings Plan (RRSP)

Other benefits

  • Other benefits
  • Paid time off (volunteering or personal days)
  • Wellness program

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Interest Codes & Abilities
The Service Desk Analyst is part of the following larger National Occupational Classification (NOC).

Interest Codes

User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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