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Alberta Supports Contact Centre

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Job Details

Network Support Technician

Employer

Marvel Websites and Digital Marketing Ltd

Date Posted

September 22, 2026

Languages

English
  • Location Edmonton, AB
  • Earnings $38.70 hourly
  • Work Hours 35 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Oct 13, 2026
Job Requirements

Employer

Marvel Websites and Digital Marketing Ltd

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

  • Consulting firm
  • Information technology (IT) infrastructure

Tasks

  • Monitor the performance of computer systems and networks
  • Troubleshoot, maintain and upgrade web server hardware and software
  • Provide problem-solving services to network users
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Implement network traffic and security monitoring software, and optimize server performance
  • Respond to requests for help and information from Website visitors and Website designers

Computer and technology knowledge

  • Security software
  • Programming software
  • MS Office
  • MS Windows

Security and safety

Basic security clearance

Transportation/travel information

Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Creativity
  • Dedication

Screening questions

  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?

Experience

7 months to less than 1 year

Employment terms options

  • On call
  • Day
  • Weekend

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

Applies hiring policies that discourage age discrimination

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Interest Codes & Abilities
The Network Support Technician is part of the following larger National Occupational Classification (NOC).

Interest Codes

Computer and Network Operators
OBJECTIVE

Interest in precision working to monitor the performance of computer systems and networks, to co-ordinate access and use of computer networks and to install computer hardware, networking software and operating system software

METHODICAL

Interest in compiling information to implement data, software and hardware security procedures; in performing routine network start up and shutdown, and in performing data backup and disaster recovery operations

directive

Interest in assisting to provide problem-solving services to network users

Reading Interest Codes
A Quick Guide

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More

Interest Codes

Web Technicians
OBJECTIVE

Interest in precision working with Web sites and Web server hardware and software; in implementing network traffic and security monitoring software; and in optimizing server performance

methodical

Interest in compiling information to research and apply meta-data to Web sites; in registering Web sites with search engines; and in performing Web server backup and recovery operations

innovative

Interest in assisting to respond to requests for help and information from Web site visitors and Web site designers

Reading Interest Codes
A Quick Guide

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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