Front Desk Agent job in Clairmont, AB with Redwood Inn & Suites, Alberta - alis
This permanent full time Front Desk Agent job from Redwood Inn & Suites is offering $17.00 hourly for 32 to 44 hours per week.
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Job Details
Front Desk Agent
Employer
Redwood Inn & SuitesDate Posted
October 28, 2026Languages
English-
Location Clairmont, AB
-
Earnings $17.00 hourly
-
Work Hours 32 to 44 hours per week
-
Position Permanent Full Time
-
Vacancies 1 Vacancy
-
Closing Date Nov 11, 2026
Job Requirements
Employer
Redwood Inn & Suites
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
Hospitality industry
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
Employment terms options
Evening
Experience
1 year to less than 2 years
Employment terms options
- Shift
- Morning
- Night
- Day
- Weekend
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The Front Desk Agent is part of the following larger National Occupational Classification (NOC).
Interest Codes
Hotel Front Desk Clerks
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
Reading Interest Codes
A Quick Guide
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
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