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Customer Service Assistant job in Calgary, AB with Instabox Alberta Inc, Alberta - alis
This permanent full time Customer Service Assistant job from Instabox Alberta Inc is offering $1,385.00 to $1,600.00 biweekly (to be negotiated) for 37.5 hours per week.
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Job Details

Customer Service Assistant

Employer

Instabox Alberta Inc

Date Posted

October 29, 2026

Languages

English
  • Location Calgary, AB
  • Earnings $1,385.00 to $1,600.00 biweekly (to be negotiated)
  • Work Hours 37.5 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Nov 12, 2026
Job Requirements

Employer

Instabox Alberta Inc

Languages

English

Education

No degree, certificate or diploma

Work setting

  • Business sector
  • Retail/wholesale establishment/distribution centre

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Word
  • Adobe Illustrator
  • Adobe Photoshop

Transportation/travel information

Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability

Screening questions

Do you have experience working in this field?

Experience

1 year to less than 2 years

Employment terms options

  • Morning
  • Day

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Bonus
  • Commission
  • Group insurance benefits
  • Life insurance
  • Pension plan

Other benefits

Other benefits

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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Assistant is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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