User Support Technician job in Edmonton, AB with JCP INFOTECH INC., Alberta - alis
This permanent full time User Support Technician job from JCP INFOTECH INC. is offering $33.50 hourly for 35 hours per week.
Add this page to a custom guide
Choose a guide...
There was an error. Please try again.
This page is already listed in your guide. Please choose a different page to add.
Job Details
User Support Technician
Employer
JCP INFOTECH INC.Date Posted
November 03, 2026Languages
English-
Location Edmonton, AB
-
Earnings $33.50 hourly
-
Work Hours 35 hours per week
-
Position Permanent Full Time
-
Vacancies 1 Vacancy
-
Closing Date Nov 24, 2026
Job Requirements
Employer
JCP INFOTECH INC.
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Work setting
- Willing to relocate
- Consulting firm
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Experience
1 year to less than 2 years
Employment terms options
- Flexible hours
- Day
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The User Support Technician is part of the following larger National Occupational Classification (NOC).
Interest Codes
User Support Technicians
- METHODICAL
-
Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
-
Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
-
Interest in precision working to provide first-line technical support and advice to computer users
Reading Interest Codes
A Quick Guide
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
Was this page useful?