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Job Details

Guest Service Representative

Employer

Rocky Mountain Adaptive Sports Centre

Date Posted

November 09, 2026

Languages

English
  • Location Canmore, AB
  • Earnings $48,000.00 to $51,000.00 annually (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Nov 30, 2026
Job Requirements

Employer

Rocky Mountain Adaptive Sports Centre

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

Relocation costs not covered by employer

Tasks

  • Resolve complaints and claims
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Make and confirm reservations
  • Co-ordinate recreation activities
  • Calculate billing charges
  • Prepare reports
  • Process files and paperwork

Computer and technology knowledge

  • Central reservation system (CRS)
  • Data administration
  • Google Docs
  • Google Drive

Security and safety

Vulnerable sector check

Work conditions and physical capabilities

Attention to detail

Personal suitability

  • Dependability
  • Excellent oral communication
  • Excellent written communication
  • Adaptability
  • Collaborative
  • Quick learner

Screening questions

  • Do you have the required certifications listed in the job posting?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

1 year to less than 2 years

Employment terms options

Day

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Parking available
  • Travel insurance

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Guest Service Representative is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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