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Guest Service Representative
Employer
Rocky Mountain Adaptive Sports CentreDate Posted
November 09, 2026Languages
English-
Location Canmore, AB
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Earnings $48,000.00 to $51,000.00 annually (to be negotiated)
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Nov 30, 2026
Employer
Rocky Mountain Adaptive Sports Centre
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
Relocation costs not covered by employer
Tasks
- Resolve complaints and claims
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Make and confirm reservations
- Co-ordinate recreation activities
- Calculate billing charges
- Prepare reports
- Process files and paperwork
Computer and technology knowledge
- Central reservation system (CRS)
- Data administration
- Google Docs
- Google Drive
Security and safety
Vulnerable sector check
Work conditions and physical capabilities
Attention to detail
Personal suitability
- Dependability
- Excellent oral communication
- Excellent written communication
- Adaptability
- Collaborative
- Quick learner
Screening questions
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience
1 year to less than 2 years
Employment terms options
Day
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Participates in a government or community program or initiative that supports persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
Abilities
Compared to my abilities
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