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Job Details

Front Desk Clerk, Hotel

Employer

The Ritz Cafe & Motor Inn

Date Posted

November 11, 2026

Languages

English
  • Location Whitecourt, AB
  • Earnings $17.25 hourly
  • Work Hours 35 hours per week
  • Position Permanent Full Time
  • Vacancies 2  Vacancies
  • Closing Date Nov 26, 2026
Job Requirements

Employer

The Ritz Cafe & Motor Inn

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Experience

No experience (will train)

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

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Interest Codes & Abilities
The Front Desk Clerk, Hotel is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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