Shop Manager

Employer

The Jasmine Room

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Business administration and management, general
• or equivalent experience

Work setting

• Antique store
• Retail service establishment
• Gift shop
• Jewellery store
• Coffee shop
• Hobby/crafts/novelty store
• Home decor
• Café

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Supervise office and volunteer staff
• Manage contracts

Supervision

3-4 people

Computer and technology knowledge

• Spreadsheet
• Adobe Acrobat Reader
• MS Word
• Shopify
• Lightspeed
• MailChimp

Area of work experience

Restaurant

Area of specialization

Shipping and receiving

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Patience
• Resourcefulness
• Ability to multitask

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting?

Employment terms options

Evening

Experience

2 years to less than 3 years

Employment terms options

• Flexible hours
• Morning
• On call
• Day
• Weekend

Green job

Involves duties and responsibilities that lead to positive environmental outcomes

Other benefits

Other benefits

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Offers on-the-job training tailored to youth

Supports for visible minorities

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities