Tour Guide

Employer

Hightain Group Corp.

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Work site environment

Outdoors

Work setting

• Urban area
• Rural area
• Remote location
• Various locations
• On-site customer service
• Relocation costs covered by employer
• Willing to relocate

Tasks

• Confirm transportation and accommodation reservations
• Co-ordinate recreation activities
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and/or transportation
• Co-ordinate activities with local tour guides or leaders of performance groups
• Assist clients/guests with special needs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information

Certificates, licences, memberships, and courses 

• Local Tour Guide Certification
• First Aid Certificate

Type of guide

• Tour Director
• Escorted group travel guide
• Escorted individual travel guide
• Meet and greet local guide

Tours focus

• Sightseeing
• Theme parks

Number of tours guided

1 - 4 tours

Geographical areas of specialization

Canada

Security and safety

• Bondable
• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence
• Willing to travel
• Willing to travel for extended periods
• Willing to travel overnight
• Willing to travel regularly
• Travel expenses paid by employer
• Vehicle supplied by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

Early morning

Experience

7 months to less than 1 year

Employment terms options

• Evening
• Flexible hours
• Morning
• Night
• Day
• Weekend
• Overtime required
• Overtime available

Workplace information

On the road job