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Functional Resumé Outline

Your name
Street address or box number
City, province, postal code
Email address
Phone number(s) (include area codes)
Fax number (optional)
Website (optional)

Objective (optional)
Describe the type of work you are seeking. Include this section only if it is not obvious and not described in your cover letter.

Summary of Qualifications (optional)
Briefly describe what makes you a good fit for the job. For example, you might include an overview of your experience, credentials, knowledge and availability.

Skill Title 1
Group your skills and characteristics (from 3 to 6) under skill titles, listed separately. Include skills that are relevant to the position you’re applying for, such as Communication, Customer Service, Organizational or Troubleshooting.

Support each skill or characteristic with an example of how you’ve used it. Examples can come from any area of your life, not just from jobs. For example, under Organizational, describe what you organized and what the results were.
Avoid self-evaluation. For example, under Customer Service, instead of writing “provided excellent service,” write “improved customer satisfaction ratings.” Even better, tell how much the ratings improved or list any recognition (for example, employee of the week) you received.

Skill Title 2

Skill Title 3

Experience (optional)
Describe paid and volunteer experience with a focus on what you did rather than on where and when you did the work.

Education and Training (optional)
Describe your formal and informal education with a focus on what you learned and accomplished.

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