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Agent, Booking - Travel Agency
Employer
Banff ToursDate Posted
April 22, 2026Languages
English-
Location Calgary, AB
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Earnings $20.00 hourly
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Work Hours 20 to 40 hours per week
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Position Seasonal Part Time Leading to Full Time
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Vacancies 1  Vacancy
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Closing Date May 12, 2026
Employer
Banff Tours
Languages
English
Education
No degree, certificate or diploma
Tasks
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Supervise clerical staff or other travel counsellors
- Manage difficult situations with customers
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Student status
- Full time enrollment
- Part time enrollment
Computer and technology knowledge
MS Office
Travel bookings
- Individual travel
- Group travel
- International travel
Type of experience
Call centre
Geographical areas of specialization
- Canada
- United States
Work conditions and physical capabilities
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Work under pressure
Own tools/equipment
Computer
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Dedication
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you currently a student?
- Do you live near the job location?
Employment terms options
Shift
Experience
Experience an asset
Workplace information
Hybrid
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
Life insurance
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in persuading clients by promoting particular destinations, tour packages and other travel services, and by selling single-fare tickets and package tours
- METHODICAL
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Interest in operating computerized reservation and ticketing systems to make bookings and reservations; and in providing travel details to clients regarding destinations, transportation and accommodation options and costs, and recommending suitable products
- INNOVATIVE
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Interest in compiling information to investigate new travel destinations, hotels and other facilities and attractions
Abilities
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