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Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Customer Service Adviser

Employer

CommunityFix Lethbridge Ltd.

Date Posted

October 19, 2026

Languages

English
  • Location Lethbridge, AB
  • Earnings $21.00 to $23.00 hourly (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Nov 02, 2026
Job Requirements

Employer

CommunityFix Lethbridge Ltd.

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Perform general office duties
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support

Computer and technology knowledge

  • Internet
  • MS Office
  • Social Media
  • Spreadsheet
  • Electronic mail

Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Initiative
  • Quick learner

Screening questions

  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Other

Use of artificial intelligence

Experience

1 year to less than 2 years

Employment terms options

Day

Other benefits

  • Free parking available
  • Learning/training paid by employer

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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Adviser is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

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Abilities

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Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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