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Front Desk Agent job in Grande Prairie, AB with Grande Prairie Pomeroy Hotel & Conference Centre, Alberta - alis
This permanent full time Front Desk Agent job from Grande Prairie Pomeroy Hotel & Conference Centre is offering $18.00 to $22.00 hourly (to be negotiated) for 30 to 40 hours per week.
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Job Details

Front Desk Agent

Employer

Grande Prairie Pomeroy Hotel & Conference Centre

Date Posted

March 23, 2026

Languages

English
  • Location Grande Prairie, AB
  • Earnings $18.00 to $22.00 hourly (to be negotiated)
  • Work Hours 30 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Apr 13, 2026
Job Requirements

Employer

Grande Prairie Pomeroy Hotel & Conference Centre

Languages

English

Education

Other trades certificate or diploma

Work setting

Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Address customers' complaints or concerns

Experience

1 year to less than 2 years

Health benefits

Health care plan

Financial benefits

Group insurance benefits

Other benefits

  • Other benefits
  • Wellness program
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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Front Desk Agent is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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