There was an error. Please try again.
This page is already listed in your guide. Please choose a different page to add.
Guest Services Manager
Employer
iHotel and Conference Centre Red DeerDate Posted
May 22, 2026Languages
English-
Location Red Deer, AB
-
Earnings $39.13 hourly
-
Work Hours 30 to 40 hours per week
-
Position Permanent Full Time
-
Vacancies 1  Vacancy
-
Closing Date Jun 12, 2026
Employer
iHotel and Conference Centre Red Deer
Languages
English
Education
- College/CEGEP
- or equivalent experience
Work site environment
- Non-smoking
- Air conditioned
Work setting
Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
Supervision
5-10 people
Computer and technology knowledge
- Central reservation system (CRS)
- MS Office
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
Valid driver's licence
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Standing for extended periods
Screening questions
Do you have experience working in this field?
Other
Use of artificial intelligence
Employment terms options
Evening
Experience
2 years to less than 3 years
Employment terms options
- Flexible hours
- Morning
- On call
- Weekend
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
Group insurance benefits
Other benefits
Free parking available
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- DIRECTIVE
-
Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training
- METHODICAL
-
Interest in setting work schedules and in monitoring revenues and expenses
- SOCIAL
-
Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.

