Rooms Manager - Accommodation Services

Employer

David Thompson Resort

Languages

English

Education

• College/CEGEP
• or equivalent experience

Asset languages

Mandarin

Work setting

• Staff accommodation available
• Rural area
• Campground
• Willing to relocate
• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Organize and maintain inventory

Supervision

3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Team player

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?

Government programs

Recognized employer

Experience

2 years to less than 3 years

Employment terms options

• Night
• Day
• Weekend

Other benefits

• Free parking available
• On-site amenities
• Other benefits
• Team building opportunities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers