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Technical Support Representative job with Brainfy AI Inc. - alis
This permanent full time Technical Support Representative job from Brainfy AI Inc. is offering $5,000.00 to $8,000.00 monthly (to be negotiated) for 120 to 160 hours per month.
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Job Details

Technical Support Representative

Employer

Brainfy AI Inc.

Date Posted

November 02, 2026

Languages

English
  • Location Work from home
  • Earnings $5,000.00 to $8,000.00 monthly (to be negotiated)
  • Work Hours 120 to 160 hours per month
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Nov 16, 2026
Job Requirements

Employer

Brainfy AI Inc.

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Work setting

Startup company

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide customer service
  • Manage incidents

Computer and technology knowledge

  • Internet
  • Communication software
  • Database software
  • Spreadsheet

Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Time management

Screening questions

  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Other

Use of artificial intelligence

Experience

1 year to less than 2 years

Employment terms options

Morning

Workplace information

Remote

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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Technical Support Representative is part of the following larger National Occupational Classification (NOC).

Interest Codes

User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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