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Alberta Supports Contact Centre

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Job Details

Network Support Technician

Employer

FIBERSERVE COMMUNICATIONS

Date Posted

April 20, 2024

Languages

English
  • Location Edmonton, AB
  • Earnings $36.06 hourly
  • Work Hours 37.5 hours per week
  • Position Permanent Full Time
  • Vacancies 2  Vacancies
  • Closing Date May 20, 2024
Job Requirements

Employer

FIBERSERVE COMMUNICATIONS

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Work setting

  • Relocation costs not covered by employer
  • Willing to relocate
  • Telecommunications industry
  • Telecommunications service provider

Tasks

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
  • Load computer tapes and disks and install software and printer paper and forms
  • Provide problem-solving services to network users
  • Implement data, software and hardware security procedures
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Research and apply meta-data to Websites and register Websites with search engines
  • Supervise technical staff

Supervision

  • 1 to 2 people
  • 3-4 people
  • 5-10 people

Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • Desktop applications
  • Security software
  • Communication software
  • MS Office
  • MS Windows

Security and safety

Basic security clearance

Transportation/travel information

Willing to travel regularly

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Attention to detail
  • Ability to distinguish between colours
  • Sound discrimination
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

Own tools/equipment

Internet access

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Experience

1 year to less than 2 years


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Network Support Technician is part of the following larger National Occupational Classification (NOC).

Interest Codes

Computer and Network Operators
OBJECTIVE

Interest in precision working to monitor the performance of computer systems and networks, to co-ordinate access and use of computer networks and to install computer hardware, networking software and operating system software

METHODICAL

Interest in compiling information to implement data, software and hardware security procedures; in performing routine network start up and shutdown, and in performing data backup and disaster recovery operations

directive

Interest in assisting to provide problem-solving services to network users

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More

Interest Codes

Web Technicians
OBJECTIVE

Interest in precision working with Web sites and Web server hardware and software; in implementing network traffic and security monitoring software; and in optimizing server performance

methodical

Interest in compiling information to research and apply meta-data to Web sites; in registering Web sites with search engines; and in performing Web server backup and recovery operations

innovative

Interest in assisting to respond to requests for help and information from Web site visitors and Web site designers

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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