Receptionist-Telephone Operator

Employer

Marrow Law

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Asset languages

Inuktitut

Work setting

• Private sector
• Law firm

Tasks

• Provide basic information to clients and the public
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry

Computer and technology knowledge

• Switchboard 1-25 lines
• Database software
• Electronic mail

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Ability to multitask
• Maturity

Screening questions

• Do you have the equipment you need to work from home (like internet and a workspace)?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

7 months to less than 1 year

Employment terms options

• Flexible hours
• Day

Workplace information

Remote

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)

Support for persons with disabilities

Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)