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Alberta Supports Contact Centre

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Job Details

User Support Technician

Employer

Xtreme Network Inc.

Date Posted

July 08, 2024

Languages

English
  • Location Edmonton, AB
  • Earnings $29.50 hourly
  • Work Hours 32 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Aug 16, 2024
Job Requirements

Employer

Xtreme Network Inc.

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Computer and technology knowledge

  • Networking hardware
  • Servers
  • Desktop applications
  • Security software

Transportation/travel information

Willing to travel

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines

Own tools/equipment

Computer

Personal suitability

  • Accurate
  • Client focus

Experience

1 year to less than 2 years

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The User Support Technician is part of the following larger National Occupational Classification (NOC).

Interest Codes

User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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