User Support Technician job with Auctria - alis
This permanent full time User Support Technician job from Auctria is offering $36.00 hourly for 30 hours per week.
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Job Details
User Support Technician
Employer
AuctriaDate Posted
February 25, 2026Languages
English-
Location Work from home
-
Earnings $36.00 hourly
-
Work Hours 30 hours per week
-
Position Permanent Full Time
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Vacancies 1 Vacancy
-
Closing Date Mar 18, 2026
Job Requirements
Employer
Auctria
Languages
English
Education
College/CEGEP
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
- Participate in fundraising activities for charity or non-profit organizations
- Develop all kinds of events for publicity, fundraising and information purposes
Computer and technology knowledge
- MAC
- Internet
- Desktop applications
- Multimedia software
- Image editing software
- Project management software
- HTML editing software
- Website creation and management software
- Spreadsheet
Area of specialization
Fundraising
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Own tools/equipment
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Experience
1 year to less than 2 years
Workplace information
Remote
Health benefits
Health care plan
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The User Support Technician is part of the following larger National Occupational Classification (NOC).
Interest Codes
User Support Technicians
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
Reading Interest Codes
A Quick Guide
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
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