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Occupational Profile

Casino Dealer

Casino dealers run gaming tables for blackjack (twenty-one), baccarat, poker, craps, roulette and other games in gambling casinos.

  • Avg. Salary $25,584.00
  • Avg. Wage $11.98
  • Minimum Education Less than high school
  • Outlook Down
Also Known As

Blackjack Dealer, Gambling Game Dealer

NOC & Interest Codes
The Casino Dealer is part of the following larger National Occupational Classification (NOC).
Gambling Casino Workers
NOC code: 6443.2
SOCIAL

Interest in speaking with patrons to explain rules of games; and in assisting patrons experiencing difficulties with machines

METHODICAL

Interest in compiling information to ensure that patrons follow game rules; and in accepting keno wagers and issuing computerized tickets for selection

DIRECTIVE

Interest in handling equipment to fill slot machines with coins and in performing minor adjustments to slot machines

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation. 

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Mar 27, 2017

In general, casino dealers:

  • conduct gambling games smoothly, legally and according to casino rules
  • exchange money for casino chips
  • make sure players have placed their bets before play begins
  • announce winning numbers or colours
  • compute payoffs and pay winning bets
  • collect losing bets
  • respond to questions about game rules and casino policies.

Their specific duties vary depending on the type of game.

Blackjack dealers stand at a table and deal cards according to established game procedures. They may deal cards from four or more decks, or from a shoe (a box that dispenses cards individually) or automatic shuffler. After all the players at a blackjack table have decided how many cards they want, dealers compare their hands (cards) to each player's hand to determine who wins and who loses.

Baccarat dealers may work in teams of up to three people, depending on the size of the table and number of players. When they work in teams of three, one person deals cards and the other two payoff and collect bets.

Craps (dice game) dealers work in teams: a box person, a stick person and two dealers. The box person supervises the game, mediates disputes and controls casino chips. The stick person pushes dice to shooters (people who throw dice), retrieves thrown dice and calls the game. The dealers payoff, and move and collect bets, depending on the outcome of the throw.

Poker dealers shuffle and deal cards to players, evaluate players' hands to determine winning bets, take the house percentage from the pot and pay winners.

Roulette dealers sell casino chips, spin the roulette wheel, release the ball, and payoff and collect bets. During busy periods, two dealers may work one roulette table.

Similarly, casino dealers may deal other games such as Let It Ride, Ultimate Texas Hold 'Em, Three or Four Card Poker or Tile Pai Gow.

Working Conditions
Updated Mar 27, 2017

There is a great deal of supervision in gaming. Everything is watched and videotaped by surveillance cameras to protect the casino, players and staff from cheating, theft and mistakes.

Most dealers work in pits (groups of tables) and rotate positions to give each dealer a 15 minute break every hour. They must remain alert, cheerful and helpful at all times. Many dealers are on their feet all the time except during breaks.

Dealers work shifts. They often work late nights, weekends and holidays, and may work full time or part time. Depending on the casino, they may be required to wear specific types of clothing (for example, tuxedo shirts and pants, casino uniforms or vests).

Casinos often are crowded and noisy.

  • Strength Required Lift up to 5 kg
Skills & Abilities
Updated Mar 27, 2017

Casino dealers need the following characteristics:

  • honesty
  • good communication skills in English (or the language in which the casino operates)
  • the manual dexterity required to handle cards smoothly
  • the ability to count and add quickly and accurately
  • the ability to concentrate for long periods of time
  • the ability and desire to keep employee, customer and business information confidential
  • good problem solving skills
  • good stress management skills
  • the interpersonal skills required to deal effectively with difficult players and those who become angry when they lose.

Craps dealers must be able to keep up an enthusiastic patter during craps games.

All casino dealers should enjoy meeting and serving all kinds of people, and be willing to work under close supervision.

Educational Requirements
Updated Mar 27, 2017

Casino dealers must be of legal gambling age and have no criminal record. There are no standard minimum education requirements for casino dealers but employers generally prefer to hire applicants who have a high school diploma. Knowledge of the community and local tourist attractions is an asset.

Dealers must have a complete working knowledge of games, casino rules and security procedures. Most casinos train dealers though in-house training programs. Newly hired dealers usually are given 40 to 60 hours of training over two to six weeks. After they have gained experienced with basic games, dealers may be trained for more advanced games. The number of hours required to train for advanced games varies depending on the game.

Before they are allowed to work in a casino in Alberta, dealers must be registered with the Alberta Gaming and Liquor Commission. Applicants must submit a completed application form, current colour photograph, proof of age and citizenship, and a criminal record check.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Mar 27, 2017

In Alberta, casino dealers must renew their registration with the Alberta Gaming and Liquor Commission every two years. This involves submitting a new criminal record check.

Dealers also are required to take Alberta Alcohol and Drug Abuse Commission (AADAC) training sessions every two years.

Employment & Advancement
Updated Mar 27, 2017

Below-average occupational growth is expected in Alberta for 2016 to 2020. Job openings are a result of employment turnover and newly created positions.

Casino dealers are employed in gambling establishments located in urban centres or on First Nations reserves.

Advancement generally takes the form of learning how to conduct more advanced games or moving into supervisory positions. For example, dealers may start dealing blackjack and later learn other table games such as craps or roulette. Then they may advance to floor supervisor positions, overseeing table games and dealers in a pit. Floor supervisors may become pit managers who ensure that games are run smoothly, schedule dealers' breaks, watch for cheating, mediate disputes, open and close table games and do the associated paper work. Further advancement to management positions may require related post-secondary education.

Casino dealers are part of the larger 2011 National Occupational Classification 6533: Casino occupations. In Alberta, 96% of people employed in this classification work in the Information, Culture and Recreation (PDF) industry.

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Over 1,400 Albertans are employed in the Casino occupations occupational group. This group is expected to have a below-average annual growth of 1.4% from 2016 to 2020. As a result, 20 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As instrumental musicians form only a part of this larger occupational group, only some of these newly created positions will be for instrumental musicians. 

There is a relatively high employment turnover rate in this occupation so demand for new workers is fairly steady. However, there often are many applicants for vacant positions.

Wage & Salary
Updated Mar 27, 2017

Hourly wages for casino dealers generally start at or just above minimum wage, and increase with experience and as dealers learn how to conduct more games. (As of October 1, 2016, the minimum wage in Alberta is $12.20 per hour for most jobs. For more information, see Alberta Employment Standards.) Tip money is shared equally among dealers working a shift. On average, dealers receive four to eight dollars per hour in tips.

Casino dealers are part of the larger 2011 National Occupational Classification 6533: Casino occupations.

According to the 2015 Alberta Wage and Salary Survey, Albertans in the Casino occupations occupational group earned on average from $10.68 to $18.35 an hour. The overall average wage was $11.98 an hour. For more information, see the Casino occupations wage profile.

Related High School Subjects
  • Health, Recreation and Human Services
    • Tourism
Related Post-Secondary Field of Study
  • Personal and Food Services
Other Sources of Information
Updated Mar 27, 2017

Alberta Gaming and Liquor Commission website: www.aglc.gov.ab.ca

Canadian Tourism Human Resource Council website: www.cthrc.ca

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Mar 17, 2015. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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