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Customs Broker

Customs brokers are international trade specialists who handle the import and export of goods for clients. They also may be involved in logistics or supply chain management.

Also Known As

Broker

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 1236.1: Customs Brokers

2006 NOC-S

  • B116: Customs, Ship and Other Brokers

2011 NOC

  • 1315: Customs, ship and other brokers

2016 NOC

  • 1315: Customs, ship and other brokers

2021 NOC

  • 13200: Customs, ship and other brokers

2023 OaSIS

  • 13200.01: Custom brokers
Duties
Updated Apr 08, 2022

Customs brokers act on behalf of importers to move goods through customs. They understand and advise clients about laws related to trade.

Some customs brokers are also freight forwarders or consultants. In general, customs brokers:

  • Know and follow all related regulations, laws, and procedures
  • Prepare and process import and export documents
  • Arrange to pay duties, taxes, and other import-related charges
  • Keep track of and trace the location of goods
  • Arrange storage or transport of imported goods
  • Provide advice on duty and tax rates on goods, import and export restrictions, and tariff classifications
  • Help clients when they are audited by the Canada Border Services Agency (CBSA) or other government departments
Working Conditions
Updated Apr 08, 2022
  • Strength Required Lift up to 5 kg

Customs brokers work in urban offices or at border crossings. They usually work a 40-hour week. Offices are open 24 hours every day.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
C
Conventional
This occupation
You
E
Enterprising
I
Investigative
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Custom brokers
2023 OaSIS: 13200.01

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Apr 08, 2022

Customs brokers need:

  • The ability to keep up with changing laws, procedures, and technology
  • Oral and written communication skills
  • The ability to work well on their own and with others
  • The ability to work well under pressure

They should enjoy talking to people, making decisions, and having clear rules and organized methods for their work.

Educational Requirements
Updated Apr 08, 2022
  • Minimum Education High school diploma

There are no minimum educational requirements in this occupation. However, employers prefer to hire people who have:

  • Post-secondary education in economics, business, or international trade
  • A Certified Customs Specialist (CCS) designation
  • A Certified Trade Compliance Specialist (CTCS) designation
Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

CDI College of Business, Technology and Health Care - Calgary South
CDI College of Business, Technology and Health Care - Edmonton South
CDI College of Business, Technology and Health Care - Edmonton West
CDI College of Business, Technology and Health Care - Red Deer
MCG Career College - Calgary
MCG Career College - Cold Lake
MCG Career College - Red Deer
Professional Institute of Management & Technology
Reeves College - Calgary City Centre
Reeves College - Calgary North
Reeves College - Edmonton
Reeves College - Edmonton North
Robertson College - Calgary
Robertson College - Edmonton

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Apr 08, 2022
  • Certification Not regulated

There is currently no legislation regulating this occupation. For information about the voluntary Certified Customs Specialist (CCS) or Certified Trade Compliance Specialist (CTCS) designations, see the Canadian Society of Customs Brokers (CSCB) website.

Employment & Advancement
Updated Apr 08, 2022

Customs brokers work for:

  • Customs brokerage firms
  • Freight forwarders
  • Importers
  • Exporters
  • Manufacturers

Newly hired employees in customs brokerage firms may start out as data entry clerks. When they have learned enough about the business they may advance to other positions.

Advancement in this occupation usually takes the form of pay increases and more complex responsibilities. Over time, customs brokers may become supervisors or managers. They also may become consultants.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Customs, ship and other brokers
2016 NOC: 1315

76.1% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Customs, ship and other brokers
2021 NOC: 13200
Warm
Job Market
< 1500
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Customs, ship and other brokers
2016 NOC: 1315
4.3%
Annual Growth
(Above average)
28
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Apr 08, 2022

Salaries for customs brokers vary according to the complexity of their responsibilities.

Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
Other Sources of Information
Updated Apr 08, 2022

Canadian Society of Customs Brokers website: cscb.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2022. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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