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Flight Service Specialist

Flight service specialists tell pilots about air and ground traffic, terrain, aviation weather, preferred routes, and communications coverage. They help pilots complete flights safely.

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 2272.3: Flight Service Specialists

2006 NOC-S

  • C172: Air Traffic Control and Related Occupations

2011 NOC

  • 2272: Air traffic controllers and related occupations

2016 NOC

  • 2272: Air traffic controllers and related occupations

2021 NOC

  • 72601: Air traffic controllers and related occupations

2023 OaSIS

  • 72601.03: Flight service specialists
Duties
Updated Apr 11, 2022

There are 2 main types of flight service specialists:

  • Flight Service Specialist - Airport Advisory (AAS)
  • Flight Service Specialist - Flight Information (FIC)

This profile uses the terms airport advisory specialists and flight information specialists.

Airport advisory specialists work at one of over 40 flight service stations located in airports across the country. In general, they:

  • Monitor aircraft movements using radar feeds and other air traffic technologies
  • Help pilots select runways for landing or take off
  • Advise pilots of other aircraft operating near the airport
  • Control movements of other vehicles on runways and taxiways
  • Provide wind, altimeter (altitude meter), and other information

Depending on the flight service station, airport advisory specialists may also provide advisory services remotely to neighbouring facilities.

Flight information specialists work at one of 7 flight information centres in Canada. In general, they:

  • Provide services for flight planning
  • Provide interpretive weather information and en route advisories
  • Alert emergency services of missing or overdue aircraft and help coordinate search efforts
Working Conditions
Updated Apr 11, 2022
  • Strength Required Lift up to 5 kg

Flight service specialists work rotating day, afternoon, and night shifts. They must make rapid decisions and often work under pressure.

All flight service specialists in Canada work for NAV CANADA. Sometimes 2 or more flight service specialists work together. However, much of the time they work alone. Flight information regions are large. Specialists on duty work with team members remotely. Once they complete their training, NAV CANADA may deploy them anywhere in the country. They often work in remote locations.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
E
Enterprising
This occupation
You
C
Conventional
I
Investigative
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Flight service specialists
2023 OaSIS: 72601.03

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Apr 11, 2022

Flight service specialists need:

  • Maturity and emotional stability
  • The ability to deal with detailed information quickly and accurately
  • Problem-solving skills
  • Spatial awareness (the ability to visualize objects in 3D from 2D information)
  • Clear diction, enunciation, and voice projection
  • Communication and interpersonal skills
  • The ability to work in a fast-paced team environment
  • The ability to work independently, without supervision

They should enjoy operating radio and related equipment and communicating with pilots. They should work well with clear rules and organized methods for coordinating information. They should be comfortable taking charge of situations.

Educational Requirements
Updated Apr 11, 2022
  • Minimum Education High school diploma

To work for NAV CANADA, a flight service specialist must be:

  • A Canadian citizen or permanent resident
  • At least 18 years of age
  • A high school graduate or equivalent
  • Proficient in English for most positions, and in English and French for positions in Montreal and Ottawa

Applicants must meet medical requirements, undergo security screening, and be willing to relocate. They must be available for training within 18 months of their application.

NAV CANADA has a multistep selection process, including online testing and interviews. Successful applicants are entered into a candidate pool and advised which career stream they have qualified for. Visit NAV CANADA’s Careers page to learn more.

Candidates selected for airport advisory specialist training receive initial classroom and simulator training at a regional training unit for 5 to 6 months. They then move to on-the-job training at a flight service station for up to 6 months.

Candidates selected for flight information specialist training receive initial classroom and pilot briefing training at a regional training unit for 7 to 9 months. They then move to on-the-job training at a flight information centre for up to 6 months.

Attendees receive a training salary throughout the training process.

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Apr 11, 2022
  • Certification Not regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Apr 11, 2022

Flight service specialists work for NAV CANADA. After classroom and on-the-job training, they may be assigned to any airport in Canada with a flight service station or flight information centre.

Opportunities to move to other locations depend on qualifications, operational requirements, and a seniority-bid process. Experienced flight service specialists may move into supervisory or management positions or work on special projects.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Air traffic controllers and related occupations
2016 NOC: 2272

87.1% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Air traffic controllers and related occupations
2021 NOC: 72601
Warm
Job Market
1,600
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Air traffic controllers and related occupations
2016 NOC: 2272
4.8%
Annual Growth
(Above average)
30
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Jun 05, 2025

According to NAV CANADA, salaries for flight service specialists range from $66,000 to $101,000 per year. They may receive premiums or bonuses based on location, holidays, shifts, bilingual service delivery, and duties as a supervisor or on-the-job instructor.

During initial training, trainees receive a student allowance of $580 per week (about $15,000 for the duration of the program). This rises to an annual salary of about $41,000 during on-the-job training. This lasts 3-5 months for airport advisory specialists, and 9-11 months for flight information specialists. (2021 figures).

Flight service specialists are part of the larger 2021 National Occupational Classification 72601: Air traffic controllers and related occupations.

According to the 2023 Alberta Wage and Salary Survey, Albertans in the Air traffic controllers and related occupations occupational group earned on average from $24.00 to $39.36 an hour. The overall average was $27.73 an hour. For more information, see the Air traffic controllers and related occupations wage profile.

Related Post-Secondary Field of Study
  • Aviation
Other Sources of Information
Updated Apr 11, 2022

Air Traffic Specialists Association of Canada website: www.atsac.com

NAV CANADA’s website: www.navcanada.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2022. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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