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Food Service Helper

Food service helpers clear tables and assist workers who serve food and beverages in restaurants and other food service establishments.

Also Known As

Busboy / girl, Caterer Helper, Dining Room Assistant / Attendant, Food Runner

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 6641.3: Food Service Helpers

2006 NOC-S

  • G961: Food Counter Attendants, Kitchen Helpers and Related Occupations

2011 NOC

  • 6711: Food counter attendants, kitchen helpers and related support occupations

2016 NOC

  • 6711: Food counter attendants, kitchen helpers and related support occupations

2021 NOC

  • 65201: Food counter attendants, kitchen helpers and related support occupations

2023 OaSIS

  • 65201.03: Food service helpers
Duties
Updated May 18, 2021

Dining room assistants help food and beverage servers in restaurants and formal dining establishments. In general, they:

  • Clear and reset tables
  • Wipe tables or remove and replace soiled table linens
  • Carry dirty dishes to the dishwashing area
  • Serve water or bread products to customers
  • Ensure that each table has supplies (for example, sugar, cream, butter)
  • Bring out trays of food
  • Serve coffee
  • Clean up spilled food and broken dishes

Dining room assistants must be quick to help food and beverage servers whenever their assistance is needed. During less busy periods between mealtimes, they may:

  • Stock cabinets
  • Spot-clean walls
  • Dust
  • Vacuum
  • Perform other tasks, such as moving tables or scraping and stacking dishes in the kitchen

Food and beverage service runners or assistants assist servers in delivering food orders from the kitchen to the appropriate tables and responding to customer requests. Runners also may perform duties similar to those of dining room attendants.

Caterer helpers assist caterers with presenting or serving food and refreshments at social functions and banquets. In general, they:

  • Arrange tables and decorations according to instructions
  • Prepare simple foods and beverages
  • Distribute food to servers
  • Collect and return dirty dishes to the kitchen
  • Either scrape and wash dishes or pack for transporting and washing at the caterer's establishment
  • Collect and pack tablecloths and accessories for transport
Working Conditions
Updated May 18, 2021
  • Strength Required Lift up to 20 kg

Food service helpers usually work lunch or dinner shifts, sometimes in split shifts. They often work weekends and holidays. At busy mealtimes they are constantly on their feet and under pressure to work quickly. They may be required to lift items weighing up to 20 kilograms.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
R
Realistic
This occupation
You
C
Conventional
S
Social
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Food service helpers
2023 OaSIS: 65201.03

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated May 18, 2021

Food service helpers need:

  • An interest in learning about food and beverage service
  • A cheerful, positive attitude
  • Good health and personal hygiene
  • The ability to work quickly with attention to detail
  • The ability to work well in a team environment

They should enjoy handling dishes, having clear rules and organized methods, and working with people.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Food counter attendants, kitchen helpers and related support occupations

2016 NOC: 6711

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 198 most recent Alberta job postings, collected between Sep 27, 2025 and Oct 26, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Tasks: Portion and wrap foods
Experience: Will train
Tasks: Package take-out food
Tasks: Prepare, heat and finish simple food items
Tasks: Sweep, mop, wash and polish floors
Tasks: Remove kitchen garbage and trash
Tasks: Stock refrigerators and salad bars
Tasks: Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
Tasks: Serve customers at counters or buffet tables
Tasks: Take customers' orders
Educational Requirements
Updated May 18, 2021
  • Minimum Education Varies

There are no standard education requirements for food service helpers. They are trained on the job.

All staff involved in the sale and service of liquor in licensed premises (for example, owners, managers and supervisors, retailers, bartenders and servers, greeters and hosts, and security staff) must have ProServe Liquor Staff Training. This is a provincial government training program designed to ensure liquor service and sales activities are conducted with integrity and in a socially responsible manner. ProServe is available online, as a self-directed program of home study using a video and a manual, or by seminar.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Northern Alberta Institute of Technology

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated May 18, 2021
  • Certification Not regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated May 18, 2021

Food service helpers are employed in restaurants, formal dining rooms and other retail eating and drinking establishments. Most food service helpers are students employed in part-time positions.

When dining room attendants have learned food and beverage service skills by observing experienced food and beverage servers and obtaining appropriate training (for example, food safety courses), they may advance to food and beverage server positions. For more information, see the Food and Beverage Server occupational profile.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Food counter attendants, kitchen helpers and related support occupations
2016 NOC: 6711

79.2% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Food counter attendants, kitchen helpers and related support occupations
2021 NOC: 65201
Balanced
Job Market
46,400
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Food counter attendants, kitchen helpers and related support occupations
2016 NOC: 6711
2.6%
Annual Growth
(Above average)
848
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Related Alberta Job Postings
Wage & Salary
Updated May 18, 2021

In most restaurants, food and beverage servers contribute a portion of their tips to a tip pool, which is divided and distributed among other food and beverage service workers, including dining room attendants.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Food counter attendants, kitchen helpers and related support occupations

2021 NOC: 65201
Average Wage
$16.32
Per Hour
Average Salary
$24,002.00
Per Year
Average Hours
28.6
Per Week
Average Months on Payroll
11.8
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 65201 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources to supplement this data.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $13.25 $17.82 $15.21 $15.00
Overall $15.00 $19.31 $16.32 $16.00
Top $15.20 $23.00 $17.97 $17.00

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Retail Trade
Information, Culture, Recreation
Finance, Insurance, Real Estate, Leasing
Educational Services
Health Care & Social Assistance
Accommodation & Food Services
Other Services (Repair, Personal Services and Related)
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
79%
79%)
Recruiting Employers that Experienced Hiring Difficulties
62%
62%
Employers with Unfilled Vacancies of over 4 Months
30%
30%
Vacancy Rate
8%
Related Post-Secondary Field of Study
  • Personal and Food Services
Other Sources of Information
Updated May 18, 2021

Canadian Association of Foodservice Professionals website: cafp.ca

emerit website: emerit.ca

National Restaurant Association [United States]website: www.restaurant.org

Restaurants Canada website: www.restaurantscanada.org

Tourism HR Canada website: tourismhr.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2021. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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