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Pharmacy Technician

Pharmacy technicians compound, prepare, and dispense prescriptions and pharmaceutical products. They work under the direction of pharmacists. They also provide services that promote health and wellness as well as safe and effective drug distribution.

Also Known As

Dispensary Technician, Pharmacy Technologist

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 3414.4: Pharmacy Assistants

2006 NOC-S

  • D313: Other Assisting Occupations in Support of Health Services

2011 NOC

  • 3219: Other medical technologists and technicians (except dental health)

2016 NOC

  • 3219: Other medical technologists and technicians (except dental health)

2021 NOC

  • 32124: Pharmacy technicians

2023 OaSIS

  • 32124.00: Pharmacy technicians
Duties
Updated Mar 31, 2024

Pharmacy technicians perform all aspects of drug distribution under the direction of a pharmacist. In general, they:

  • Gather and enter patient information and doctors’ prescriptions in computer systems
  • Assess prescriptions for completeness and authenticity
  • Receive and transcribe verbal prescriptions from prescribers
  • Prepare, package, and dispense prescription medications after a pharmacist has determined appropriateness of therapy
  • Transfer prescriptions on behalf of the pharmacist
  • Take responsibility for the accuracy of every prescription they prepare
  • Compound drugs and blood products
  • Ensure drugs are of good quality and in proper packaging
  • Ensure drugs have labels that help patients store and take the drugs properly
  • Collect, record, and maintain health information required to assess patients’ health and drug therapy needs
  • Share health information with other health professionals in keeping with laws respecting patient privacy and confidentiality
  • Contribute to reporting practice incidents and near misses
  • Maintain prescription and inventory record-keeping systems
  • Maintain proper drug storage and security
  • Help make changes to policies, procedures, and systems to ensure the integrity of the drug distribution system
  • Place and receive orders to maintain inventory
  • Help patients make informed decisions about health-care aids and devices
  • Train clients about the use of health aids and devices

They may also:

  • Participate in pharmacy practice research or other special projects and programs
  • Educate other health-care providers about pharmacy-related matters
  • Supervise staff, including students and pharmacy assistants

Pharmacy technicians may have a range of other responsibilities depending on their work location.

In community pharmacies, they may:

  • Help customers find non-prescription items
  • Refer patients to a pharmacist for assessment and to receive the most appropriate treatments
  • Compound non-sterile medications
  • Provide patients with non-drug product information
  • Accept payment for prescriptions
  • Prepare and reconcile third-party insurance claims and records
  • Participate in health promotion, such as disease-management screening and consultation clinics
  • Maintain equipment used for point-of-care testing within the pharmacy
  • Price, stock, and mark items for sale

In hospitals, pharmacy technicians may:

  • Prepare sterile products such as intravenous (IV) admixtures, chemotherapy admixtures, and total parenteral nutrition (TPN)
  • Perform final product checks
  • Restock drugs and solutions kept on nursing wards
  • Restock drug kits for specific emergencies, such as anaphylactic or diabetic shock
  • Fill dose carts and deliver them to nursing stations
  • Communicate with nurses to clarify orders and requests
  • Manage the use of automated compounding and dispensing devices
  • Work with clinical drug trials and investigational drugs
  • Collect and document information
  • Create best possible medication history reports about patients via patient records and interviews with the patient and their caregivers
Working Conditions
Updated Mar 31, 2024
  • Strength Required Lift up to 10 kg

Pharmacy technicians often work shifts, including evenings, weekends, and holidays. Some hospital settings require night shifts. Because conditions are at times stressful, the work is demanding. Ensuring patient safety requires both accuracy and efficiency.

Pharmacy technicians are on their feet for long stretches. They may have to lift and move heavy objects.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
C
Conventional
This occupation
You
R
Realistic
I
Investigative
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Pharmacy technicians
2023 OaSIS: 32124.00

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Mar 31, 2024

Pharmacy technicians need:

  • The composure to work under pressure with competing demands for attention
  • A caring attitude toward others
  • Professionalism and ethical standards
  • An aptitude for math
  • Communication skills
  • Mental alertness while doing routine tasks
  • Manual dexterity
  • Attention to detail

They should enjoy:

  • Having clear rules and organized methods for their work
  • Being accurate and verifying the work of others
  • Using computers

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Other medical technologists and technicians (except dental health)

2016 NOC: 3219

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 106 most recent Alberta job postings, collected between Jan 05, 2025 and Dec 06, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Tasks: Enter client information in databases
Attention to detail
Tasks: Ensure the information on prescriptions is accurate
Organized
Tasks: Maintain inventories of medications and prescription records of pharmaceutical products
Tasks: Prepare medications for clients
Experience: 1 year to less than 2 years
Team player
Tasks: Maintain prescription records
Accurate
Educational Requirements
Updated Mar 31, 2024
  • Minimum Education 1 year post-secondary

The minimum education requirement for pharmacy technicians is a diploma from a program accredited by the Canadian Council for Accreditation of Pharmacy Programs (CCAPP). Prospective pharmacy technicians should check the CCAPP website to ensure the program they intend to take is accredited.

Pharmacy technicians must also stay up to date with new products and practices. Continuing education is an annual requirement by the Alberta College of Pharmacy for registration.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Bow Valley College
Canadian Imperial College
Red Deer Polytechnic
Robertson College - Calgary

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Mar 31, 2024
  • Certification Provincially regulated

Certain professional titles or duties within this occupation are protected by provincial legislation. Requirements vary if you use these titles or perform these duties.

The related legislation is shown below. If there are multiple related legislations, select a certification heading to learn about each one.

Pharmacy Technician

Pharmacy technicians work under the direction of pharmacists to promote safe and effective drug distribution. They may gather and store prescription and patient information, repackage products, compound and dispense drugs, manage inventory, or teach the practice of pharmacy technicians.

Legislation

Under Alberta’s Health Professions Act [pdf], Health Professions Restricted Activity Regulation [pdf], and Pharmacists and Pharmacy Technicians Profession Regulation [pdf], registration with the Alberta College of Pharmacy (ACP) is mandatory. Only regulated members may provide the restricted activities specified in the Regulations. This includes those who:

  • Meet identified competency requirements and provide professional services directly to the public
  • Teach the practice of the profession to members or students of the profession
  • Use the words “registered” and “regulated” and the titles: pharmacy technician, pharmacy technologist, dispensary technician, or dispensary technologist
  • Use the initials: Pharm.Tech., Ph.T., or R.Ph.T.

For information on what you need and other details, visit the certification profile Pharmacy Technician.

Employment & Advancement
Updated Mar 31, 2024

Most pharmacy technicians work in community pharmacies, hospitals, or long-term care facilities. They can also work for:

  • Health insurance companies
  • Third-party billing centres such as Alberta Blue Cross
  • Pharmaceutical companies
  • Drug wholesalers
  • Pharmacy supply companies

Depending on the nature of the organization, pharmacy technicians may advance to supervisory positions.

There are about 1,960 practising pharmacy technicians in the province (Source: Alberta College of Pharmacy (ACP), 2023 estimate).

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Other medical technologists and technicians (except dental health)
2016 NOC: 3219

94.6% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Pharmacy technicians
2021 NOC: 32124
Balanced
Job Market
1,600
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Other medical technologists and technicians (except dental health)
2016 NOC: 3219
1.8%
Annual Growth
(Below average)
87
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years. In addition, the number of pharmacies opening in Alberta is increasing at a higher rate per capita than the number of new pharmacy technicians. This has resulted in a shortage of pharmacy technicians (Source: ACP, 2022-23 Annual Report).

Related Alberta Job Postings
Wage & Salary
Updated Mar 31, 2024

For information about current collective agreements in the public and not-for-profit sectors, see the Health Sciences Association of Alberta (HSAA) website.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Pharmacy technicians

2021 NOC: 32124
Average Wage
$33.91
Per Hour
Average Salary
$59,588.00
Per Year
Average Hours
33.8
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 32124 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources to supplement this data.

B: Good Reliability
Data Reliability Code Definition

Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $23.00 $30.52 $28.95 $30.52
Overall $27.50 $36.99 $33.91 $36.99
Top $29.00 $38.22 $36.22 $38.22

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Retail Trade
Health Care & Social Assistance
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
46%
46%)
Recruiting Employers that Experienced Hiring Difficulties
67%
67%
Employers with Unfilled Vacancies of over 4 Months
3%
3%
Vacancy Rate
8%
Related Post-Secondary Field of Study
  • Health Care and Medical Sciences
Other Sources of Information
Updated Mar 31, 2024

Alberta College of Pharmacy (ACP) website: abpharmacy.ca

ACP’s Understanding Professionalism website: understandingprofessionalism.com 

Canadian Council for Accreditation of Pharmacy Programs (CCAPP) website: ccapp.ca

Health Sciences Association of Alberta (HSAA) website: hsaa.ca

Pharmacy Examining Board of Canada (PEBC) website: pebc.ca

Pharmacy Technician Society of Alberta (PTSA) website: ptsa.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2024. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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