Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Citizenship and Immigration Officer

Citizenship and immigration officers examine applications for immigration, citizenship and visas and interview people to determine their eligibility for admission, residence or travel in Canada.

Also Known As

Immigration Officer

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 1228.1: Immigration Officers

2006 NOC-S

  • B318: Immigration, Employment Insurance and Revenue Officers

2011 NOC

  • 1228: Employment insurance, immigration, border services and revenue officers

2016 NOC

  • 1228: Employment insurance, immigration, border services and revenue officers

2021 NOC

  • 43203: Border services, customs, and immigration officers

2023 OaSIS

  • 43203.02: Immigration officers
Duties
Updated Mar 02, 2021

There are three types of citizenship and immigration officers and duties vary accordingly.

Admissions Officers interpret and apply the Immigration and Refugee Protection Act (IRPA) to:

  • Counsel people who wish to remain in Canada
  • Make decisions regarding immigration applications for permanent residence, visitor extensions, study or work permits
  • Interpret laws and explain decisions to people seeking admission or entry to Canada
  • Determine re-eligibility for people claiming refugee status
  • Defend their decisions at immigration appeals or in federal court

 Citizenship Officers interpret the provisions of the Citizenship Act to:

  • Examine and process citizenship application documents
  • Conduct citizenship testing and assess test results
  • Conduct citizenship ceremonies

Settlement Officers manage contribution agreements with agencies that provide settlement services and language training to refugees and newcomers to Canada.

Working Conditions
Updated Mar 02, 2021
  • Strength Required Lift up to 5 kg

Citizenship and immigration officers usually work standard week day office hours. Some travel and occasional overtime may be required.

Most of the people that immigration officers interview are friendly and honest but officers occasionally have to deal with individuals who are hostile or engaged in criminal activities.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
C
Conventional
This occupation
You
E
Enterprising
I
Investigative
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Immigration officers
2023 OaSIS: 43203.02

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Mar 02, 2021

Immigration officers need:

  • Common sense and good judgement
  • Interpersonal skills
  • Communication skills including interviewing, public speaking and writing skills
  • Organization and time management skills
  • Analytical and investigative skills

They also must be:

  • Honest
  • Objective and fair
  • Cooperative, flexible and patient
  • Attentive to details

They should enjoy analyzing information and having clear rules for their work, making decisions and working with people.

Educational Requirements
Updated Mar 02, 2021
  • Minimum Education 2 years post-secondary

Post-secondary education, a second language and experience in dealing with people are definite assets.

Newly hired citizenship and immigration officers must complete an in-house training program. After the initial training period, further training in operational and organizational skills is provided on an ongoing basis.

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Mar 02, 2021
  • Certification Not regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Mar 02, 2021

Citizenship and immigration officers are employed by the federal government. Position openings are advertised through the Public Service Commission of Canada.

Experienced citizenship and immigration officers may relocate to other locations to take advantage of career opportunities. Promotion is on a competitive basis and therefore depends on the individual's initiative, interest, competence, employment record and current knowledge of relevant laws and regulations.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Employment insurance, immigration, border services and revenue officers
2016 NOC: 1228

96.6% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Border services, customs, and immigration officers
2021 NOC: 43203
Cool
Job Market
< 1500
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Employment insurance, immigration, border services and revenue officers
2016 NOC: 1228
1.8%
Annual Growth
(Below average)
81
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Mar 02, 2021

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Border services, customs, and immigration officers

2021 NOC: 43203
Average Wage
$38.85
Per Hour
Average Salary
$74,933.00
Per Year
Average Hours
37.1
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 43203 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources to supplement this data.

B: Good Reliability
Data Reliability Code Definition

Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $21.83 $45.38 $34.84 $38.51
Overall $25.26 $52.23 $38.85 $40.76
Top $28.70 $52.23 $41.05 $45.68

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
N/A
Recruiting Employers that Experienced Hiring Difficulties
N/A
Employers with Unfilled Vacancies of over 4 Months
N/A
Vacancy Rate
N/A
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Social, Community and Protective Services
Other Sources of Information
Updated Mar 02, 2021

Citizenship and Immigration Canada website: cic.gc.ca

Public Service Commission of Canada website: psc-cfp.gc.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 02, 2021. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

Was this page useful?