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Occupational Profile

Citizenship and Immigration Officer

Citizenship and immigration officers examine applications for immigration, citizenship and visas and interview people to determine their eligibility for admission, residence or travel in Canada.

  • Avg. Salary $62,750.00
  • Avg. Wage $32.86
  • Minimum Education 2 years post-secondary
  • Outlook N/A
  • Employed 2,500
  • In Demand Lower
Also Known As

Immigration Officer

Skills Shortage

Employers that Recruited in the Last 2 Years

N/A
Average Wage
Starting
Overall
Top
  • Certification Not Regulated
  • Strength Required Lift up to 5 kg
NOC & Interest Codes
The Citizenship and Immigration Officer is part of the following larger National Occupational Classification (NOC).
Immigration Officers
NOC code: 1228.1
METHODICAL

Interest in analyzing information to determine admissibility; and in locating and apprehending persons presumed to be infringing on immigration laws and in securing necessary travel documents for deported people

DIRECTIVE

Interest in granting landed-immigrant status, in admitting persons and in ordering detentions and deportations

SOCIAL

Interest in speaking as witnesses appearing in cases related to immigration appeals

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation. 

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Oct 17, 2014

There are three types of citizenship and immigration officers and duties vary accordingly.

Admissions Officers interpret and apply the Immigration and Refugee Protection Act (IRPA) to:

  • counsel people who wish to remain in Canada
  • make decisions regarding immigration applications for permanent residence, visitor extensions, study or work permits
  • interpret laws and explain decisions to people seeking admission or entry to Canada
  • determine re-eligibility for people claiming refugee status  
  • defend their decisions at immigration appeals or in federal court.

Citizenship Officers interpret the provisions of the Citizenship Act to:

  • examine and process citizenship application documents
  • conduct citizenship testing and assess test results
  • conduct citizenship ceremonies.

Settlement Officers manage contribution agreements with agencies that provide settlement services and language training to refugees and newcomers to Canada.

 

Working Conditions
Updated Oct 17, 2014

Citizenship and immigration officers usually work standard week day office hours. Some travel and occasional overtime may be required.

Most of the people that immigration officers interview are friendly and honest but officers occasionally have to deal with individuals who are hostile or engaged in criminal activities.

  • Strength Required Lift up to 5 kg
Skills & Abilities
Updated Oct 17, 2014

Immigration officers need the following characteristics:

  • good interpersonal skills
  • good communication skills including interviewing, public speaking and writing skills
  • organization and time management skills
  • analytical and investigative skills
  • common sense and good judgement.

Further, they must be:

  • honest
  • objective and fair
  • co-operative, flexible and patient
  • attentive to details.

They should enjoy analyzing information and having clear guidelines for their work, making decisions and dealing with people.

Educational Requirements
Updated Oct 17, 2014

Post-secondaryeducation, a second language and experience in dealing with people are definite assets.

Newly hired citizenship and immigration officers must complete an in-house training program. After the initial training period, further training in operational and organizational skills is provided on an ongoing basis.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Employment & Advancement
Updated Oct 17, 2014

Citizenship and immigration officers are employed by the federal government. Position openings are advertised through the Public Service Commission of Canada.

Experienced citizenship and immigration officers may relocate to other locations to take advantage of career opportunities. Promotion is on a competitive basis and therefore depends on the individual's initiative, interest, competence, employment record and current knowledge of relevant laws and regulations.

Citizenship and immigration officers are part of the larger 2011 National Occupational Classification 1228: Immigration, Employment Insurance and Revenue Officers. In Alberta, 95% of people employed in this classification work in the Public Administration (PDF) industry.

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and events (especially those affecting Public Administration in general and immigration in particular)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Oct 17, 2014

Employment insurance, immigration, border services and revenue officers
NOC code: 1228

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $20.87 $34.96 $28.64 $27.88
Overall $25.02 $43.47 $32.86 $30.13
Top $27.99 $45.86 $34.61 $32.20

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Industry Information
Public Administration
ALBERTA, ALL INDUSTRIES

Skills Shortage

Employers that Recruited in the Last 2 Years

N/A

Recruiting Employers that Experienced Hiring Difficulties

N/A

Employers with Unfilled Vacancies of over 4 Months

N/A

2015 Vacancy Rate

N/A
Related High School Subjects
  • English Language Arts
  • Languages (other than English)
  • Business, Administration, Finance and IT
    • Management and Marketing
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Social, Community and Protective Services
Other Sources of Information
Updated Oct 17, 2014

Citizenship and Immigration Canada website: www.cic.gc.ca

Public Service Commission of Canada website: www.psc-cfp.gc.ca

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Jan 17, 2013. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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