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Credit/Loans Manager

Credit / loans managers gather and analyze financial information about loan applications and business conditions and approve or reject credit applications.

Also Known As

Bank Manager, Banker, Loans Manager, Personal Financial Services Specialist, Risk Manager

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 0122.2: Credit Managers

2006 NOC-S

  • A302: Banking, Credit and Other Investment Managers

2011 NOC

  • 0122: Banking, credit and other investment managers

2016 NOC

  • 0122: Banking, credit and other investment managers

2021 NOC

  • 10021: Banking, credit and other investment managers

2023 OaSIS

  • 10021.02: Credit managers
Updated Apr 07, 2022

Many organizations offer loans and credit services to individuals (consumer credit) and businesses (commercial credit). Credit / loans managers ensure that those who want to borrow money are a safe financial risk to the organization.

In smaller firms, credit / loans managers may be responsible for cash management, profitability, and portfolio growth as well as:

  • Accepting applications for credit
  • Checking credit ratings with credit bureaus and reporting agencies
  • Checking payment experiences with other suppliers
  • Granting or refusing credit
  • Setting up repayment schedules
  • Advising customers and clients
  • Handling complaints
  • Collecting past-due accounts

In larger firms, they may:

  • Supervise a staff of credit personnel
  • Interview, hire, and train employees
  • Help senior managers set credit policies, credit lines, procedures, and standards

Many larger organizations have credit operations in which the department that authorizes credit for higher-level accounts is separate from the department that collects outstanding accounts. Different credit / loans managers may be responsible for each department.

Working Conditions
Updated Apr 07, 2022
  • Strength Required Lift up to 5 kg

Credit / loans managers usually work in an office environment. They may work long hours. They constantly deal with people, including staff members, people in business and industry, and the public. Commercial credit / loans managers may travel to firms or plants to interview prospective borrowers and assess business operations.

Interests & Abilities

In Alberta, this occupation is part of 1 or more 2006 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Credit Managers

2006 NOC: 0122.2

Interest Codes

Interest Codes for This NOC Group

Interest in co-ordinating information to direct, control and evaluate the activities of credit departments in industrial and commercial organizations; and in approving and rejecting credit applications, and in recruiting personnel and identifying their training needs


Interest in administering corporate, commercial and personal loan accounts, in ensuring that credit policies and procedures are followed according to established guidelines and applicable legislation, and in ensuring the collection of overdue and delinquent accounts


Interest in negotiating with other managers and staff to arrive at decisions, and with customers to determine repayment plans and schedules in accordance with authorized limits; and in advising customers on the commercial and personal financial services corresponding to their needs

Your Interest Codes

To identify or change your interest codes, complete the Interests Exercise in CAREERinsite.

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests


Typical ability expectations for this NOC group
Your abilities

To fill in or change the values for your abilities, complete the Abilities Exercise in CAREERinsite.

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Understanding Abilities

A Quick Guide

You are born with abilities that help you process certain types of information and turn it into action. These abilities influence which skills you can learn more easily.

The abilities or aptitudes shown for this NOC group come from the General Aptitude Test Battery (GATB). The GATB measures 9 aptitudes. It groups them into 3 categories: mental, visual, and physical.

The abilities scores range from 1 to 5, with 5 being stronger.

Learn About Abilities

Traits & Skills
Updated Apr 07, 2022

Credit / loans managers need:

  • Integrity and honesty
  • Persuasiveness and persistence
  • Accuracy in dealing with figures
  • An aptitude for analyzing financial details and understanding financial reports
  • Negotiation skills
  • Oral and written communication skills
  • Problem-solving skills
  • The ability to make decisions independently
  • Organizational skills

They should enjoy supervising and coordinating the work of others, having clear rules and methods to guide their activities, and working with people.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Banking, credit and other investment managers

2016 NOC: 0122

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 19 most recent Alberta job postings, collected between Nov 26, 2021 and May 03, 2024.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Tasks: Oversee the preparation of reports
Tasks: Plan, organize, direct, control and evaluate daily operations
Tasks: Authorize loan and credit applications
Tasks: Establish policies and procedures for assessing credit and loan applications
Tasks: Advise senior management
Tasks: Establish and implement policies and procedures for accounting and financial control
Attention to detail
Construction Specialization: Flexibility
Construction Specialization: Client focus
Tasks: Address customers' complaints or concerns
Educational Requirements
Updated Apr 07, 2022
  • Minimum Education Varies

Employers generally prefer to hire credit / loans managers who have related post-secondary education in fields such as finance, business, accounting, economics, or agriculture. Suitable programs are offered by schools located throughout Alberta.

To expand or narrow your search for programs related to this occupation, visit Post-Secondary Programs.

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Apr 07, 2022
  • Certification Not Regulated

The Canadian Credit Union Association (CCUA) and Credit Institute of Canada (CIC) offer voluntary certification.

The CCUA offers 3 accreditation programs and 2 designations for employees of credit unions and affiliated organizations.

The CIC awards its Certified Credit Professional (CCP) designation to members who have completed the institute’s 8-course Credit Management program and have 5 years of practical experience in a credit position.

Employment & Advancement
Updated Apr 07, 2022

Credit / loans managers work for organizations such as:

  • Industrial corporations and wholesalers
  • Large retail stores and retail chains
  • Commercial lending institutions
  • Banks, credit unions, and trust companies
  • Finance companies
  • Reporting agencies and credit bureaus
  • Government treasury departments

Employers often have in-house training programs to help those in junior positions develop the skills needed to become credit / loans managers. Trainees may work closely with experienced managers while working through the program.

Depending on their qualifications, experienced credit / loans managers may advance to senior positions in management, marketing, or administration. They may also advance into small business or commercial financing.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

In the 0122: Banking, credit and other investment managers occupational group, 81.8% of people work in:

Employment Outlook

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, the 0122: Banking, credit and other investment managers occupational group is expected to have a below-average annual growth of 2% from 2021 to 2025. In addition to job openings created by employment turnover, 51 new positions are forecasted to be created within this occupational group each year.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For example, only some of the new positions to be created will be for this occupation. It also applies to other data for the NOC group such as number of people employed.

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Related Alberta Job Postings
Wage & Salary
Updated Apr 07, 2022

Credit / loans managers’ salaries vary widely depending on the size and nature of the employer and the training and responsibilities of the employee. Credit / loans managers in commercial credit tend to earn higher salaries than those in consumer credit organizations.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Banking, credit and other investment managers

2016 NOC: 0122
Average Wage
Per Hour
Average Salary
Per Year
Average Hours
Per Week
Average Months on Payroll
Survey Methodology Survey Analysis

2021 Alberta Wage and Salary Survey

NOC 0122 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.

B: Good Reliability
Data Reliability Code Definition

Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.

Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $18.00 $71.15 $38.77 $38.51
Overall $19.00 $79.49 $50.41 $49.71
Top $20.00 $120.00 $61.71 $63.08

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

Wholesale Trade
Retail Trade
Finance, Insurance, Real Estate, Leasing
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
Recruiting Employers that Experienced Hiring Difficulties
Employers with Unfilled Vacancies of over 4 Months
Vacancy Rate
Related Post-Secondary Field of Study
  • Agriculture and Related Technologies
  • Business, Management and Administrative Studies
Other Sources of Information
Updated Apr 07, 2022

Canadian Credit Union Association (CCUA) website:

Canadian Securities Institute (CSI) website:

Credit Institute of Canada (CIC) website:

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2022. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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