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Dry Cleaning Worker

Dry cleaning workers serve customers and use various methods, tools and equipment to clean clothes, drapes and other fabric items.

Also Known As

Cleaner, Customer Service Representative, Dry Cleaner

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Dry Cleaning and Laundry Machine Operators (6681.1) 
  • 2006 NOC-S: Dry Cleaning and Laundry Occupations (G981) 
  • 2011 NOC: Dry cleaning, laundry and related occupations (6741) 
  • 2016 NOC: Dry cleaning, laundry and related occupations (6741) 
Interests & Abilities

In Alberta, this occupation is part of 1 or more 2006 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Dry Cleaning and Laundry Machine Operators

2006 NOC: 6681.1

Interest Codes

Interest Codes for This NOC Group
OBJECTIVE

Interest in operating machines to dry-clean dresses, suits, coats, sweaters and other garments, draperies, cushion covers and other articles, and to use washing machines and dryers to clean and dry garments, sheets, blankets, towels and other articles

METHODICAL

Interest in comparing to dry-clean and launder garments and household articles

directive

Interest in using specialized machines to clean and blow-dry fur garments, and to dry-clean, dye, spray, re-oil and re-buff suede and leather garments

Your Interest Codes

To identify or change your interest codes, complete the Interests Exercise in CAREERinsite.

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Abilities

Typical ability expectations for this NOC group
Your abilities

To fill in or change the values for your abilities, complete the Abilities Exercise in CAREERinsite.

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Understanding Abilities

A Quick Guide

You are born with abilities that help you process certain types of information and turn it into action. These abilities influence which skills you can learn more easily.

The abilities or aptitudes shown for this NOC group come from the General Aptitude Test Battery (GATB). The GATB measures 9 aptitudes. It groups them into 3 categories: mental, visual, and physical.

The abilities scores range from 1 to 5, with 5 being stronger.

Learn About Abilities

Duties
Updated Dec 19, 2016

Dry cleaning workers may:

  • greet customers at a counter and answer questions
  • examine articles, determine the type of cleaning treatment required, advise customers about potential problems and record items
  • use computerized systems to accept payment for cleaning services
  • deal with customer complaints in a courteous manner
  • remove spots or stains using appropriate methods
  • measure draperies to determine charges and record measurements to ensure articles are finished to the original size
  • test and remove buttons, ornaments and other trimmings as necessary before articles are cleaned
  • sort articles according to colour, condition and type of material
  • arrange articles in lots according to weight and when the articles are needed
  • select the proper cleaning process for each load
  • load and unload dry cleaning and laundry machines
  • use appropriate finishing equipment to smooth and shape articles
  • package clean garments
  • replace filters and perform routine maintenance on equipment.

In large operations, dry cleaning workers may specialize in particular tasks or types of goods. For example, they may become experts in stain removal, finishing or leather cleaning.

Working Conditions
Updated Dec 19, 2016
  • Strength Required Lift up to 10 kg

Modern dry cleaning shops and plants are clean, well lit and ventilated, and new machinery operates with a minimum of noise. However, the work is physically demanding and even well-ventilated shops can be hot in the summer. Dry cleaning workers are on their feet most of the work day and may be required to lift items that weigh up to 10 kilograms.

Dry cleaning workers often work shifts that include evening and weekend hours.

Traits & Skills
Updated Dec 19, 2016

Dry cleaning workers need to possess:

  • the ability to perform routine, repetitive work and remain mentally alert
  • the ability to work well with others
  • good customer service skills.

They should enjoy operating machines and taking a methodical approach to their work.

In Alberta, this occupation is part of 1 or more 2011 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Dry cleaning, laundry and related occupations

2011 NOC: 6741

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 46 most recent Alberta job postings, collected between Nov 17, 2021 and Sep 27, 2022.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Equipment and Machinery Experience: Dryers
Equipment and Machinery Experience: Washing machines
Personal Suitability: Team player
Hand fold and bag shirts, sheets and other articles
Tasks: Operate dry cleaning and washing machines, dryers and blow drying machines to clean and dry garments, draperies, cushion covers, sheets, blankets, furs and other articles
Health benefits: Health care plan
Health benefits: Dental plan
Tasks: Hand fold and bag shirts, sheets and other articles
Other benefits: Parking available
Assemble and bag finished articles
Educational Requirements
Updated Dec 19, 2016
  • Minimum Education Varies

There are no formal educational requirements in this occupation, but employers generally prefer to hire job applicants who have a combination of the following qualifications:

  • a minimum Grade 10 education
  • basic health and safety knowledge
  • knowledge of textiles and basic chemistry 
  • basic computer skills.

Dry cleaning workers are trained on the job and may take related industry training courses.

To expand or narrow your search for programs related to this occupation, visit Post-Secondary Programs.

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Dec 19, 2016
  • Certification Not Regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Dec 19, 2016

Dry cleaning workers are employed in retail dry cleaning shops and in commercial or institutional cleaning plants. Experienced workers may advance to supervisory and management positions.

Dry cleaning workers are part of the larger 2011 National Occupational Classification 6741: Dry cleaning, laundry and related occupations. In Alberta, 86% of people employed in this classification work in the following industries:

The employment outlook (PDF) in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions)
  • size of the occupation

Over 2,000 Albertans are employed in the Dry cleaning and laundry occupations occupational group. This group is expected to have an above-average annual growth of 2.9% from 2016 to 2020. As a result, 58 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As dry cleaning workers form only a part of this larger occupational group, only some of these newly created positions will be for dry cleaning workers.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Related Alberta Job Postings
Wage & Salary
Updated Dec 19, 2016

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Dry cleaning, laundry and related occupations

2016 NOC: 6741
Average Wage
$16.95
Per Hour
Average Salary
$29,634.00
Per Year
Average Hours
33.7
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2021 Alberta Wage and Salary Survey

NOC 6741 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $15.00 $19.43 $15.91 $15.61
Overall $15.20 $20.93 $16.95 $16.43
Top $16.00 $22.50 $18.48 $18.00

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

Public Administration
Finance, Insurance, Real Estate, Leasing
Other Services (Repair, Personal Services and Related)
ALL INDUSTRIES
Health Care & Social Assistance
Accommodation & Food Services

Skills Shortage

Employers that Recruited in the Last 2 Years
44%
44%)
Recruiting Employers that Experienced Hiring Difficulties
49%
49%
Employers with Unfilled Vacancies of over 4 Months
7%
7%
Vacancy Rate
2%
Related Post-Secondary Field of Study
  • Personal and Food Services
Other Sources of Information
Updated Dec 19, 2016

Alberta Textile Care Association (ATCA) website: www.abtca.com

Drycleaning and Laundry Institute (DLI) website: www.dlionline.org

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Dec 01, 2016. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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