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Community Relations Specialist, Conflict Resolution Specialist, Dispute Resolution Specialist, Negotiator
In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.
The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:
| Starting | $24.84 |
|---|---|
| Overall | $31.06 |
| Top | $38.90 |
Interest in co-ordinating office services such as admissions to post-secondary educational institutions, accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services; and in maintaining inventory and budgetary controls
Interest in supervising and overseeing office administrative procedures; in administering policies and procedures related to the release of records in processing requests under government access to information and privacy legislation; and in establishing work priorities, delegating work to office support staff and in ensuring deadlines are met and procedures followed
Interest in planning and arranging for the acquisition of administrative and office services
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
In general, Indigenous liaisons promote cross-cultural understanding. They facilitate communications and connections between Indigenous and non-Indigenous people. They may bring together people who represent Indigenous communities with people who represent their employing organization as well as government agencies and unions. They may also:
Depending on the nature of their employer, Indigenous liaisons may:
Indigenous liaisons most often work standard weekday office hours. They may need to attend evening or weekend meetings. They spend much of their time away from their offices delivering programs, acting as a community resource, and building community relationships. They may spend a lot of time travelling.
Indigenous liaisons need:
Indigenous liaisons should enjoy coordinating programs and services. They should be comfortable working with people from a wide variety of backgrounds. These include Indigenous community leaders, government representatives, and managers at all levels of the organization.
This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 100 most recent Alberta job postings, collected between May 06, 2021 and May 15, 2021.
Review these skills to learn:
| Establish work priorities and ensure procedures are followed and deadlines are met | 97 |
|---|---|
| Carry out administrative activities of establishment | 96 |
| Oversee and co-ordinate office administrative procedures | 95 |
| Review, evaluate and implement new administrative procedures | 95 |
| Assist in the preparation of operating budget and maintain inventory and budgetary controls | 84 |
| Assemble data and prepare periodic and special reports, manuals and correspondence | 68 |
| Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation | 63 |
| Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services | 55 |
| Business Equipment and Computer Applications: MS Office | 48 |
| Business Equipment and Computer Applications: Electronic mail | 44 |
Indigenous liaisons need a combination of related education and experience. They must:
Some employers require applicants to have a high school diploma or 3 to 5 years of related experience. Others look only for applicants with a post-secondary diploma or degree in a field related to the organization’s business (such as marketing, social services, policing, education, resource extraction, banking). A cost-conscious attitude and computer literacy are definite assets. In particular, Indigenous liaisons should be able to use presentation software and related technology.
Experience with and acceptance by the Indigenous community is a definite asset. Job applicants may be expected to provide references from respected members of the Indigenous community.
For a broad list of programs and courses that may be related to this occupation try searching using keywords.
There is currently no provincial legislation regulating this occupation in Alberta.
Indigenous liaisons often work for large organizations. These may include school authorities, post-secondary schools, police forces, regional health authorities, government departments, oil and gas companies, banks, and large corporations.
The employment outlook [pdf] in this occupation is influenced by a wide variety of factors including:
In Alberta, the 1221: Administrative officers occupational group is expected to have an average annual growth of 1.9% from 2019 to 2023. In addition to job openings created by employment turnover, 540 new positions are forecasted to be created within this occupational group each year.
This is a growing but still quite small occupation. There are a limited number of new positions created each year in Alberta.
Salaries for Indigenous liaisons vary a great deal from one position to another. Factors include the size and nature of the organization, responsibilities of the position, and qualifications required. For example, Indigenous liaisons with professional qualifications earn salaries comparable to those with the same qualifications who are working in directly related professions.
| Wages* | Low (5th percentile) | High (95th percentile) | Average | Median |
|---|---|---|---|---|
| Starting | $15.00 | $39.44 | $24.84 | $23.46 |
| Overall | $19.00 | $48.15 | $31.06 | $30.00 |
| Top | $20.00 | $79.33 | $38.90 | $34.39 |
Swipe left and right to view all data. Scroll left and right to view all data.
* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.
High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.
| Public Administration | $68,455 |
|---|---|
| Professional, Scientific & Technical Services | $67,526 |
| Oil & Gas Extraction | $65,105 |
| Manufacturing | $64,280 |
| Wholesale Trade | $64,113 |
| Information, Culture, Recreation | $63,016 |
| Other Services (Repair, Personal Services and Related) | $61,160 |
| Health Care & Social Assistance | $60,699 |
| Utilities | $60,140 |
| ALL INDUSTRIES | $59,982 |
| Agriculture | $59,807 |
| Construction | $58,933 |
| Educational Services | $56,239 |
| Transportation and Warehousing | $52,161 |
| Retail Trade | $51,580 |
| Finance, Insurance, Real Estate, Leasing | $51,330 |
| Accommodation & Food Services | $49,739 |
| Business, Building and Other Support Services | $44,216 |
Indigenous Works website: indigenousworks.ca
Ministry of Indigenous Relations website: www.alberta.ca/indigenous-relations
Indigenous and Northern Affairs Canada website: www.aadnc-aandc.gc.ca
Office of the Treaty Commissioner (OTC) website: www.otc.ca
Get information and referrals about career, education, and employment options from Alberta Supports.
Updated Mar 31, 2020. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.