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Community Relations Specialist, Conflict Resolution Specialist, Dispute Resolution Specialist, Negotiator
In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.
The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:
In Alberta, this occupation is part of 1 or more 2006 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
Interest in co-ordinating office services such as admissions to post-secondary educational institutions, accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services; and in maintaining inventory and budgetary controls
Interest in supervising and overseeing office administrative procedures; in administering policies and procedures related to the release of records in processing requests under government access to information and privacy legislation; and in establishing work priorities, delegating work to office support staff and in ensuring deadlines are met and procedures followed
Interest in planning and arranging for the acquisition of administrative and office services
To identify or change your interest codes, complete the Interests Exercise in CAREERinsite.
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
To fill in or change the values for your abilities, complete the Abilities Exercise in CAREERinsite.
A Quick Guide
You are born with abilities that help you process certain types of information and turn it into action. These abilities influence which skills you can learn more easily.
The abilities or aptitudes shown for this NOC group come from the General Aptitude Test Battery (GATB). The GATB measures 9 aptitudes. It groups them into 3 categories: mental, visual, and physical.
The abilities scores range from 1 to 5, with 5 being stronger.
In general, Indigenous liaisons promote cross-cultural understanding. They facilitate communications and connections between Indigenous and non-Indigenous people. They may bring together people who represent Indigenous communities with people who represent their employing organization as well as government agencies and unions. They may also:
Depending on the nature of their employer, Indigenous liaisons may:
Indigenous liaisons most often work standard weekday office hours. They may need to attend evening or weekend meetings. They spend much of their time away from their offices delivering programs, acting as a community resource, and building community relationships. They may spend a lot of time travelling.
Indigenous liaisons need:
Indigenous liaisons should enjoy coordinating programs and services. They should be comfortable working with people from a wide variety of backgrounds. These include Indigenous community leaders, government representatives, and managers at all levels of the organization.
In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 100 most recent Alberta job postings, collected between Feb 02, 2023 and Feb 05, 2023.
Review these skills to learn:
| Tasks: Review, evaluate and implement new administrative procedures | 95 |
|---|---|
| Tasks: Establish work priorities and ensure procedures are followed and deadlines are met | 94 |
| Tasks: Carry out administrative activities of establishment | 92 |
| Tasks: Oversee and co-ordinate office administrative procedures | 90 |
| Tasks: Assemble data and prepare periodic and special reports, manuals and correspondence | 76 |
| Tasks: Assist in the preparation of operating budget and maintain inventory and budgetary controls | 73 |
| Tasks: Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services | 66 |
| Construction Specialization: Organized | 53 |
| Construction Specialization: Reliability | 48 |
| Attention to detail | 48 |
Indigenous liaisons need a combination of related education and experience. They must:
Some employers require applicants to have a high school diploma or 3 to 5 years of related experience. Others look only for applicants with a post-secondary diploma or degree in a field related to the organization’s business (such as marketing, social services, policing, education, resource extraction, banking). A cost-conscious attitude and computer literacy are definite assets. In particular, Indigenous liaisons should be able to use presentation software and related technology.
Experience with and acceptance by the Indigenous community is a definite asset. Job applicants may be expected to provide references from respected members of the Indigenous community.
To expand or narrow your search for programs related to this occupation, visit Post-Secondary Programs.
Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.
There is currently no provincial legislation regulating this occupation in Alberta.
Source: 2019-2023 Alberta Regional Occupational Demand Outlook
Indigenous liaisons often work for large organizations. These may include school authorities, post-secondary schools, police forces, regional health authorities, government departments, oil and gas companies, banks, and large corporations.
The employment outlook [pdf] in this occupation is influenced by a wide variety of factors including:
In Alberta, the 1221: Administrative officers occupational group is expected to have an average annual growth of 1.9% from 2019 to 2023. In addition to job openings created by employment turnover, 540 new positions are forecasted to be created within this occupational group each year.
Note
NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For example, only some of the new positions to be created will be for this occupation. It also applies to other data for the NOC group such as number of people employed.
Source: 2019-2023 Alberta Regional Occupational Demand Outlook
This is a growing but still quite small occupation. There are a limited number of new positions created each year in Alberta.
Salaries for Indigenous liaisons vary a great deal from one position to another. Factors include the size and nature of the organization, responsibilities of the position, and qualifications required. For example, Indigenous liaisons with professional qualifications earn salaries comparable to those with the same qualifications who are working in directly related professions.
In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.
All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.
To see the full survey data for this NOC group, visit the wage profile.
Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.
High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.
| Wages* | Low (5th percentile) | High (95th percentile) | Average | Median |
|---|---|---|---|---|
| Starting | $17.00 | $39.32 | $25.89 | $25.00 |
| Overall | $19.79 | $49.22 | $32.61 | $30.44 |
| Top | $24.04 | $67.18 | $40.52 | $36.06 |
Swipe left and right to view all data. Scroll left and right to view all data.
* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.
Pay brackets for hourly wages
| Manufacturing | $71,634 |
|---|---|
| Oil & Gas Extraction | $71,488 |
| Utilities | $70,409 |
| Agriculture | $69,248 |
| Public Administration | $66,767 |
| Professional, Scientific & Technical Services | $65,806 |
| Health Care & Social Assistance | $62,674 |
| Educational Services | $62,198 |
| ALL INDUSTRIES | $62,124 |
| Retail Trade | $59,023 |
| Wholesale Trade | $58,595 |
| Construction | $58,161 |
| Business, Building and Other Support Services | $57,575 |
| Other Services (Repair, Personal Services and Related) | $56,577 |
| Finance, Insurance, Real Estate, Leasing | $56,019 |
| Information, Culture, Recreation | $51,527 |
| Transportation and Warehousing | $49,697 |
| Accommodation & Food Services | $22,893 |
Indigenous Works website: indigenousworks.ca
Ministry of Indigenous Relations website: www.alberta.ca/indigenous-relations
Indigenous and Northern Affairs Canada website: www.aadnc-aandc.gc.ca
Office of the Treaty Commissioner (OTC) website: www.otc.ca
Get information and referrals about career, education, and employment options from Alberta Supports.
Updated Mar 31, 2020. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.