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Messenger or Courier

Messengers and couriers sort, collect, and deliver letters, messages, packages, or palletized freight. They run errands, distribute office supplies, complete paperwork, and perform related duties.

Also Known As

Courier, Driver, Package Handler

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 1463: Couriers, Messengers and Door-to-Door Distributors

2006 NOC-S

  • B563: Couriers, Messengers and DoortoDoor Distributors

2011 NOC

  • 1513: Couriers, messengers and door-to-door distributors

2016 NOC

  • 1513: Couriers, messengers and door-to-door distributors

2021 NOC

  • 74102: Couriers and messengers

2023 OaSIS

  • 74102.00: Couriers and messengers
Duties
Updated Mar 23, 2023

Messengers and couriers have overlapping duties. Messengers typically move documents from one location to another over short distances. Couriers do this also, in addition to small parcels, often over farther distances. Messengers are usually same day, while couriers may also involve multiday transportation.

Government messengers and couriers pick up and deliver mail on scheduled routes. They also:

  • Load and unload incoming and outgoing mail and materials
  • Sort interdepartmental mail
  • Organize dock areas and bag mail
  • Operate vehicles, perform visual checks, and do routine preventive maintenance
  • Use cellular devices and email to communicate with supervisors, dispatchers, and clients
  • Ensure sensitive documents are handled safely, and vehicles and their contents are secure at all times

Messengers employed in large businesses have duties similar to those in government. They may operate postage meters, envelope sealers, or simple duplicating machines. They may oversee a stockroom. Bank messengers collect and deliver cheques, securities, mail, and other items.

Couriers work for or are contracted by delivery businesses providing letter, package, and freight pickup and delivery services on short notice or prescheduled runs. They generally operate vehicles, ranging from small cars and vans to five-ton trucks. They may need to complete paperwork detailing their activities. Some messengers in congested urban areas walk or use bicycles in the downtown core or during peak seasons.

Working Conditions
Updated Mar 23, 2023
  • Strength Required Lift over 20 kg

In general, messengers and couriers use radio dispatch or cellular communication systems to keep in touch with dispatchers. They may be required to lift heavy packages weighing up to 32 kg (70 lbs) unassisted. They use equipment to move heavier items. This is most often an outdoor job. Couriers should expect to work in all kinds of weather.

Most office messengers work regular office hours. However, some commercial companies require messengers to work shifts, including early mornings or late evenings. Couriers who work on a contract basis sometimes work 12-hour days.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
R
Realistic
This occupation
You
C
Conventional

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Couriers and messengers
2023 OaSIS: 74102.00

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Mar 23, 2023

Messengers and couriers need:

  • Communication and interpersonal skills
  • Physical fitness, with an ability to lift up to 35 kg
  • Self-motivation
  • Problem-solving skills
  • Conflict-resolution skills
  • The ability to determine the best routes for pickups and deliveries
  • The ability to adjust to changing conditions and customer needs

Couriers must be able to read maps and locate addresses efficiently. They should enjoy variety and working with little direction from others.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Couriers, messengers and door-to-door distributors

2016 NOC: 1513

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 18 most recent Alberta job postings, collected between Nov 25, 2021 and Jun 15, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Work under pressure
Tasks: Deliver and pick up messages, parcels, and other items by hand
Attention to detail
Work Setting: Courier company
Dependability
Flexibility
Reliability
Organized
Tasks: Follow directions and read map
Computer Systems: Valid driver's licence
Educational Requirements
Updated Mar 23, 2023
  • Minimum Education Varies

There are no standard minimum education requirements in this occupation. However, employers may require applicants to have a high school diploma and be computer literate.

Messengers and couriers who operate vehicles must have an appropriate, valid driver’s licence. Employers require a minimum period of driving experience and a clear driving record.

Couriers must have no criminal record (often they must be “bondable” as they may be required to enter bonded warehouses). They should have a good knowledge of the city in which they wish to work. Those hired on a contract basis must own a dependable vehicle and may be required to pay for insurance and cargo bond licensing.

Depending on the industry, training related to handling or transporting dangerous goods may be required.

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Mar 23, 2023
  • Certification Not regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Mar 23, 2023

Messengers and couriers work for large businesses, governments, and private courier companies. Couriers must be acceptable to an insurance company as law-abiding, responsible persons (bondable).

Couriers may be employees or self-employed contract workers. Where couriers work on a contract basis, the company may provide communication equipment, uniforms, and documents. Other courier companies provide vehicles and pay an hourly wage. In some organizations, employees are represented by a union.

Couriers may start out doing general delivery from a call board. They may progress to more regular or dedicated routes when they have demonstrated that they are responsible and reliable. Without further education, opportunities to advance may be limited.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Couriers, messengers and door-to-door distributors
2016 NOC: 1513

79.1% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Couriers and messengers
2021 NOC: 74102
Balanced
Job Market
3,200
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Couriers, messengers and door-to-door distributors
2016 NOC: 1513
4.0%
Annual Growth
(Above average)
108
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Mar 23, 2023

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Couriers and messengers

2021 NOC: 74102
Average Wage
$23.30
Per Hour
Average Salary
$37,859.00
Per Year
Average Hours
30.4
Per Week
Average Months on Payroll
11.6
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 74102 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.

C: Lower Reliability
Data Reliability Code Definition

Lower Reliability, represents a CV of between 15.01% and 33.00% and/or if fewer than 20 survey observations and/or if survey observations represent less than 33% of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $16.00 $24.43 $21.15 $21.97
Overall $16.00 $27.77 $23.30 $24.18
Top $17.00 $28.02 $23.79 $24.56

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Health Care & Social Assistance

Skills Shortage

Employers that Recruited in the Last 2 Years
29%
29%)
Recruiting Employers that Experienced Hiring Difficulties
N/A
Employers with Unfilled Vacancies of over 4 Months
0%
0%
Vacancy Rate
N/A
Related Post-Secondary Field of Study
  • Driver Training
  • Personal and Food Services

Updated Mar 23, 2023. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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