Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Guest Account Sign In Sign Up Search
Alert

The COVID-19 pandemic has impacted legislation and services. Information on this website may not reflect the current situation in Alberta. Please visit alberta.ca for up-to-date information about these impacts.

Retail Shelf Stocker

Retail shelf stockers unpack and price merchandise and stock shelves and displays. They may pack customers’ purchases.

  • Avg. Salary $24,271.00
  • Avg. Wage $17.77
  • Minimum Education Varies
  • Outlook above avg
  • Employed 22,500
  • In Demand Medium
Also Known As

Food Store Clerk, Grocery Clerk, Overnight Stocker, Shelf Stocker, Store Clerk, Supermarket Clerk

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Grocery Clerks and Store Shelf Stockers (6622) 
  • 2006 NOC-S: Grocery Clerks and Store Shelf Stockers (G972) 
  • 2011 NOC: Store shelf stockers, clerks and order fillers (6622) 
  • 2016 NOC: Store shelf stockers, clerks and order fillers (6622) 
Skills Shortage

Employers that Recruited in the Last 2 Years

58%
58%
Average Wage
Starting
Overall
Top
  • Certification Not Regulated
  • Strength Required Lift over 20 kg
Interest Codes
The Retail Shelf Stocker is part of the following larger National Occupational Classification (NOC).
Grocery Clerks and Store Shelf Stockers
METHODICAL

Interest in comparing to check, count, weigh and sort items received by store; to use optical scanning equipment to record incoming stock, verify pricing and maintain a computerized stock inventory; to price merchandise according to price lists; to fill mail orders from warehouse stock; and to obtain articles for customers from shelves and stockrooms

social

Interest in serving - assisting by directing customers to the location of articles

objective

Interest in handling merchandise to stock shelves and display areas, and to keep stock clean and in order; may sweep aisles, dust display racks and perform other general cleaning duties; may operate cash register and computer for electronic commerce transactions

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Mar 31, 2019

Shelf stockers work in a wide variety of retail outlets. Their duties vary somewhat depending on the size and type of store. In general, they:

  • Unpack products received by stores and may count, weigh, or sort items
  • Check shipping and purchasing documents to ensure the proper items and amount have been received and items have not been damaged or spoiled
  • Stock shelves, racks, and display areas with merchandise and store extra items in stockrooms
  • Regularly check shelves and displays to ensure they are well-stocked and attractively organized, and merchandise is protected from damage
  • Obtain articles for customers from display locations or from the stockroom
  • Direct customers to desired items and anticipate customer needs as much as possible
  • Report out-of-stock situations to management and correct or report any pricing discrepancies
  • Clean up broken items and other messes
  • Sweep aisles, dust display racks, and perform other general cleaning duties

Those who work in grocery stores also may:

  • Maintain displays of perishable items, such as produce or dairy products, by rotating items to keep the freshest in the back or on the bottom
  • Bag or box purchases for customers
  • Carry or use carts to carry customers’ purchases out to the parking lot and help customers pack groceries into their vehicles

Those who work in other large retail outlets may:

  • Use bar code scanning equipment to record incoming stock, verify pricing, and maintain a computerized stock inventory
  • Attach protective devices to merchandise to protect against shoplifting

Those who work in smaller stores may:

  • Use a stamp or stickers to price items according to price lists
  • Sweep or shovel snow from the sidewalk in front of the store
  • Act as cashiers or salespersons (for more information, see the Cashier and Retail Salesperson occupational profiles)
Working Conditions
Updated Mar 31, 2019

Hours of work vary in this occupation. Some grocery shelf stockers work in the middle of the night when there are few or no customers in the store. Weekend work is common.

Shelf stockers spend most of their time on their feet. They routinely bend and lift heavy items. Working conditions generally are pleasant, although stockrooms may be dusty. Some stores require shelf stockers to wear uniforms or personal safety equipment such as steel-toed shoes.

  • Strength Required Lift over 20 kg
Skills & Abilities
Updated Mar 31, 2019

Shelf stockers need:

  • Honesty
  • Physical strength and stamina to lift heavy boxes and work long hours on their feet
  • Co-ordination and manual dexterity
  • Self-motivation
  • Organizational and interpersonal skills
  • Spatial awareness

They should enjoy having clear rules and organized methods for their work. They should be at ease serving and helping customers. They should like handling merchandise.

Educational Requirements
Updated Mar 31, 2019

Shelf stockers are trained on the job. Employers often hire students for part-time positions. In general, they prefer high school graduates for full-time jobs. Some positions may require the stocker to have forklift training.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Mar 31, 2019

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Mar 31, 2019

Most shelf stockers work in grocery and department stores. Some work in drug stores or hardware stores. Others work in specialty shops such as large bookstores or shoe stores. Employment in some stores may require joining a union.

Students often are hired for part-time evening and weekend positions or for temporary positions during busy periods, such as the Christmas season. Those who do well in this entry-level position may advance to other, more responsible positions.

Retail shelf stockers are part of the larger 2011 National Occupational Classification 6622: Grocery clerks and store shelf stockers. In Alberta, 89% of people employed in this classification work in the Retail Trade (pdf) industry.

The employment outlook (pdf) in this occupation will be influenced by a wide variety of factors including:

  • Trends and events affecting overall employment (especially in the Retail Trade industry)
  • Location in Alberta
  • Employment turnover (work opportunities generated by people leaving existing positions)
  • Occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • Size of the occupation

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

In Alberta, the G972: Grocery Clerks and Store Shelf Stockers occupational group is expected to have an above-average annual growth of 1.9% from 2016 to 2020. In addition to job openings created by employment turnover, 471 new positions are forecasted to be created within this occupational group each year.

Wage & Salary
Updated Mar 31, 2019

Hourly wages for shelf stockers vary a great deal. Pay depends on the employer and the worker’s experience and responsibilities.

Store shelf stockers, clerks and order fillers

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $15.00 $15.20 $15.11 $15.00
Overall $15.00 $20.73 $17.77 $17.80
Top $15.00 $25.75 $21.73 $20.97

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Industry Information
Wholesale Trade
ALL INDUSTRIES
Retail Trade

Skills Shortage

Employers that Recruited in the Last 2 Years

58%
58%)

Recruiting Employers that Experienced Hiring Difficulties

26%
26%

Employers with Unfilled Vacancies of over 4 Months

7%
7%

Vacancy Rate

N/A
Related Post-Secondary Field of Study
  • Personal and Food Services
Other Sources of Information
Updated Mar 31, 2019

Retail Council of Canada website: www.retailcouncil.org

For more information on career planning, education and jobs call the Alberta Supports Contact Centre toll-free at 1-877-644-9992 or 780-644-9992 in Edmonton, or visit an Alberta Supports Centre near you.

Updated Mar 31, 2019. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

Was this page useful?
Top