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Vending Machine Technician

Vending machine technicians install, service, and repair coin-operated vending machines that dispense food, beverages, and other products.

  • Avg. Salary $51,302.00
  • Avg. Wage $24.58
  • Minimum Education High school diploma
  • Outlook below avg
  • Employed 3,800
  • In Demand Medium
Also Known As

Coin Operated Machine Technician, Service Technician

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Other Repairers and Servicers (7445) 
  • 2006 NOC-S: Other Repairers and Servicers (H535) 
  • 2011 NOC: Other repairers and servicers (7445) 
  • 2016 NOC: Other repairers and servicers (7445) 
Skills Shortage

Employers that Recruited in the Last 2 Years

61%
61%
Average Wage
Starting
Overall
Top
  • Certification Not Regulated
  • Strength Required Lift over 20 kg
Interest Codes
The Vending Machine Technician is part of the following larger National Occupational Classification (NOC).
Other Repairers and Servicers
OBJECTIVE

Interest in operating hand, power and specially designed tools to service products and equipment; may calibrate products using hand tools

METHODICAL

Interest in compiling information to test and adjust repaired products to ensure that they work properly; and in performing routine maintenance

innovative

Interest in inspecting products to determine repairs required

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Mar 31, 2019

Vending machines may dispense goods ranging from food and tobacco products to coins and cash cards. Their duties and responsibilities vary depending on the types of machines they service. In general, they:

  • Test new machines before installing them
  • Transport and install machines by connecting them to sources of electricity and, where necessary, water
  • Make routine service calls to do preventative maintenance work such as:
    • Cleaning electrical contact points
    • Lubricating parts
    • Making minor adjustments to improve machine operation
  • Educate route workers who stock machines about machine operations to reduce the frequency of malfunctions
  • Respond to calls about machines needing repair from vending machine owners and concessionaires (organizations housing machines on a concession basis)
  • Use hand tools and electrical testing equipment to adjust machines and pressure gauges and thermometers to test heating and cooling systems
  • Replace worn parts and defective electronic components
  • Arrange to return machines requiring major repairs to the shop
  • Dismantle and repair or rebuild machines in the shop
  • Fill and clean machines when required
  • Program machines for pricing and planogram (diagram detailing placement of products in the machine) changes
  • Collect coins from machines or prepare invoices for concessionaires
Working Conditions
Updated Mar 31, 2019

Vending machine technicians usually work a standard 40-hour week. They may be on call evenings and weekends. They work in repair shops and where machines are located. This can include offices, industrial plants, institutions, and retail operations such as hotels and restaurants. They often work in busy public places and cramped quarters. They need to travel from jobsite to jobsite.

Technicians must lift and move heavy items. They must move vending machines weighing up to 200 kilograms with the aid of mechanical equipment. Safety procedures and equipment are required to avoid injury when moving heavy machines and working with electricity or microwave equipment.

  • Strength Required Lift over 20 kg
Skills & Abilities
Updated Mar 31, 2019

Vending machine technicians need:

  • Mechanical ability and manual dexterity
  • Physical strength
  • Good eyesight and colour vision
  • Problem-solving, communication, and interpersonal skills

They should enjoy using tools, testing and adjusting equipment, and troubleshooting problems.

Educational Requirements
Updated Mar 31, 2019

Vending machine technicians are trained on the job. Most begin as route workers who remove cash and keep the vending machines on a regular route stocked and clean. For more information, see the Vending Machine Route Worker occupational profile. Job applicants must have a valid driver’s licence and be bondable (acceptable to bonding companies as responsible, law-abiding people).

Employers generally prefer to hire high school graduates. They prefer workers who are familiar with hand-held technology, or have training related to computers or electronics. Vending machine manufacturers often offer seminars to help technicians keep their knowledge and skills up to date.

A Construction Safety Training System certificate is required to gain access to vending machines on some construction sites.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Mar 31, 2019

In Alberta, vending machine technicians who work on refrigeration systems must be certified journeypersons. For more information, see the Refrigeration and Air Conditioning Mechanic occupational profile.

Employment & Advancement
Updated Mar 31, 2019

Most vending machine technicians in Alberta are employed by vending machine operators (firms that own or lease vending machines) and soft drink companies. Route workers who want to move into repair positions may work for the same company for years before an entry-level technician position becomes available.

Advancement opportunities to supervisory positions are limited. With additional training, experienced vending machine technicians may move into related occupations such as meter repairer or scale repairer.

Vending machine technicians are part of the larger 2011 National Occupational Classification 7445: Other repairers and servicers. In Alberta, 80% of people employed in this classification work in the following industries:

The employment outlook [pdf] in this occupation will be influenced by a wide variety of factors including:

  • Trends and events affecting overall employment, especially in the industries listed above
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation

In Alberta, the H535: Other Repairers and Servicers occupational group is expected to have a below-average annual growth of 1.6% from 2016 to 2020. In addition to job openings created by employment turnover, 59 new positions are forecasted to be created within this occupational group each year.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Mar 31, 2019

Hourly wages for vending machine technicians vary. Wages depend on the size of the company and the technician’s skill and experience. Most companies pay overtime for emergency repair work on weekends or holidays.

Other repairers and servicers

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $15.00 $33.00 $19.67 $18.00
Overall $16.00 $34.85 $24.58 $24.50
Top $18.00 $45.00 $28.93 $28.50

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

B: Good Reliability
Data Reliability Code Definition

Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.


Industry Information
Manufacturing
Wholesale Trade
Professional, Scientific & Technical Services
ALL INDUSTRIES
Business, Building and Other Support Services
Information, Culture, Recreation

Skills Shortage

Employers that Recruited in the Last 2 Years

61%
61%)

Recruiting Employers that Experienced Hiring Difficulties

43%
43%

Employers with Unfilled Vacancies of over 4 Months

15%
15%

Vacancy Rate

4%
Related Post-Secondary Field of Study
  • Trades, Industrial and Related Training
Other Sources of Information
Updated Mar 31, 2019

Canadian Automatic Merchandising Association website: www.vending-cama.com

For more information on career planning, education and jobs call the Alberta Supports Contact Centre toll-free at 1-877-644-9992 or 780-644-9992 in Edmonton, or visit an Alberta Supports Centre near you.

Updated Mar 31, 2019. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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