Career Information Hotline

Toll Free 1-800-661-3753

Edmonton 780-422-4266

Guest Account Sign In Sign Up
Occupational Profile

Vending Machine Technician

Vending machine technicians install, service and repair coin operated vending machines that dispense food, beverages and other products.

  • Avg. Salary $42,713.00
  • Avg. Wage $21.56
  • Minimum Education High school diploma
  • Outlook Down
  • Employed 3,700
  • In Demand Medium
Also Known As

Coin Operated Machine Technician, Customer Service Technician, Field Service Engineer, Mechanic, Service Technician

Skills Shortage

Employers that Recruited in the Last 2 Years

51%
51%
Average Wage
Starting
Overall
Top
  • Certification Not Regulated
  • Strength Required Lift up to 20 kg
NOC & Interest Codes
The Vending Machine Technician is part of the following larger National Occupational Classification (NOC).
Other Repairers and Servicers
NOC code: 7445
OBJECTIVE

Interest in operating hand, power and specially designed tools to service products and equipment; may calibrate products using hand tools

METHODICAL

Interest in compiling information to test and adjust repaired products to ensure that they work properly; and in performing routine maintenance

innovative

Interest in inspecting products to determine repairs required

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Dec 16, 2016

Vending machines may dispense goods ranging from food and tobacco products to coins and cash cards. The duties and responsibilities of vending machine technicians therefore vary depending on the types of machines they service. In general, however, vending machine technicians:

  • test new machines prior to installing them
  • transport and install machines by connecting them to sources of electricity and, where necessary, water
  • make routine service calls to do preventative maintenance work such as cleaning electrical contact points, lubricating parts and making minor adjustments to improve machine operation
  • educate route workers who stock machines about about machine operations to reduce the frequency of malfunctions
  • respond to calls about machines needing repair from vending machine owners and concessionaires (organizations housing machines on a concession basis)
  • use hand tools and electrical testing equipment to adjust machines and pressure gauges and thermometers to test heating and cooling systems
  • replace worn parts and defective electronic components
  • arrange to return machines requiring major repairs to the shop
  • dismantle and repair or rebuild machines in the shop
  • fill and clean machines when required
  • program machines for pricing and planogram (diagram detailing placement of products in the machine) changes
  • may collect coins from machines or prepare invoices for concessionaires.
Working Conditions
Updated Dec 16, 2016

Vending machine technicians usually work a standard 40 hour week but may be on call evenings and weekends. They work in repair shops and where machines are located (offices, industrial plants, institutions, retail operations such as hotels and restaurants). They often work in busy public places and cramped quarters. Travel from jobsite to jobsite is required.

Technicians are required to lift and move items that may weigh over 20 kilograms and move vending machines weighing up to 200 kilograms with the aid of mechanical equipment. Safety procedures and equipment are required to avoid injury when moving heavy machines and working with electricity or microwave equipment.

  • Strength Required Lift up to 20 kg
Skills & Abilities
Updated Dec 16, 2016

Vending machine technicians need the following characteristics:

  • mechanical ability and manual dexterity
  • the ability to move large, heavy machines
  • good eyesight and colour vision
  • the ability to solve problems with little direction or supervision
  • good communication and interpersonal skills for dealing with concessionaires and machine owners.

They should enjoy using tools, testing and adjusting equipment and troubleshooting problems.

Educational Requirements
Updated Dec 16, 2016

Vending machine technicians are trained on the job. Most begin as route workers who remove cash and keep the vending machines on a regular route stocked and clean (for more information, see the Vending Machine Route Worker occupational profile). Job applicants must have a valid driver's license and be bondable (acceptable to bonding companies as responsible, law-abiding people).

Employers generally prefer to hire high school graduates who are familiar with hand held technology, or have training related to computers or electronics. Vending machine manufacturers often offer seminars to help technicians keep their knowledge and skills up to date.

A Construction Safety Training System certificate may be required to gain access to vending machines on some construction sites.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Dec 16, 2016

In Alberta, vending machine technicians who work on refrigeration systems must be a certified journeyperson (for more information, see the Refrigeration and Air Conditioning Mechanic occupational profile).

Employment & Advancement
Updated Dec 16, 2016

Below-average occupational growth is expected in Alberta for 2016 to 2020. Job openings are a result of employment turnover and newly created positions.

Most vending machine technicians in Alberta are employed by vending machine operators (firms that own or lease vending machines) and soft drink companies. Route workers interested in moving into repair positions may work for the same company for years before an entry level technician position becomes available.

Advancement opportunities to supervisory positions are limited. With additional training, experienced vending machine technicians may move into related occupations such as meter repairer or scale repairer.

Vending machine technicians are part of the larger 2011 National Occupational Classification 7445: Other repairers and servicers. In Alberta, 80% of people employed in this classification work in the following industries:

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Over 3,700 Albertans are employed in the Other repairers and servicers occupational group. This group is expected to have a below-average annual growth of 1.6% from 2016 to 2020. As a result, 59 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As vending machine technicians form only a part of this larger occupational group, only some of these newly created positions will be for vending machine technicians.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Dec 16, 2016

Hourly wages for vending machine technicians vary depending on the size of the company and the technician's skill and experience. Most companies pay overtime for emergency repair work on weekends or holidays.

Other repairers and servicers
NOC code: 7445

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $10.75 $29.03 $17.41 $14.54
Overall $15.88 $38.46 $21.56 $17.41
Top $18.46 $59.77 $25.62 $20.00

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

B: Good Reliability
Data Reliability Code Definition

Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.


Industry Information
Wholesale Trade
Other Services (Repair, Personal Services and Related)
ALBERTA, ALL INDUSTRIES
Retail Trade

Skills Shortage

Employers that Recruited in the Last 2 Years

51%
51%

Recruiting Employers that Experienced Hiring Difficulties

75%
75%

Employers with Unfilled Vacancies of over 4 Months

12%
12%

2015 Vacancy Rate

5%
Related High School Subjects
  • Trades, Manufacturing and Transportation
    • Electro-Technologies
Related Post-Secondary Field of Study
  • Trades, Industrial and Related Training
Other Sources of Information
Updated Dec 16, 2016

Canadian Automatic Merchandising Association website: www.vending-cama.com

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Mar 31, 2015. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

Was this page useful?
Top