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Arbitrators resolve disputes by reviewing evidence and arguments, and rendering decisions that may be filed in a court of law and legally enforced.

  • Avg. Salary $82,463.00
  • Avg. Wage $40.79
  • Minimum Education Varies
  • Outlook below avg
  • Employed 11,000
  • In Demand Lower
Also Known As

Conflict Resolution Specialist, Dispute Resolution Specialist, Legal Arbitrator

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Specialists in Human Resources (1121) 
  • 2006 NOC-S: Specialists in Human Resources (B021) 
  • 2011 NOC: Human resources professionals (1121) 
Skills Shortage

Employers that Recruited in the Last 2 Years

Average Wage
  • Certification Not Regulated
  • Strength Required Lift up to 5 kg
Interest Codes
The Arbitrator is part of the following larger National Occupational Classification (NOC).
Specialists in Human Resources

Interest in researching employee benefit programs and health and safety practices to recommend policy changes and modifications, and in planning staffing, total compensation, training and career development, employee assistance, employment equity and affirmative action programs


Interest in co-ordinating information to administer staffing, total compensation, training and career development, employee assistance, employment equity and affirmative action programs; in co-ordinating employee performance and and appraisal programs, in managing programs and maintaining human resources information and related records systems; and in hiring and overseeing training of staff


Interest in negotiating collective agreements on behalf of employers or workers; in mediating labour disputes and grievances, providing advice on employee and labour relations, and in advising managers and employees on the interpretation of personnel policies, compensation and benefit programs and collective agreements

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Updated Dec 14, 2016

Arbitrators have responsibilities similar to those of judges but their "courtroom" can be anywhere. The place and arbitrator usually are chosen by the disputants (the people involved in the dispute).

In general, arbitrators:

  • conduct an initial meeting with disputants to outline the arbitration process, settle procedural matters such as meeting locations or arbitration fees, and determine the number of witnesses and how much time resolving the dispute is likely to take
  • conduct hearings in which each disputant gets a chance to present evidence and arguments, call witnesses and cross-examine the other party's witnesses
  • assess the merits and validity of the arguments and evidence presented
  • write a decision which makes an award and states the reasons for the decision.

Arbitration may be used to settle disputes between management and labour, businesses and consumers, claimants and insurance companies, business partners, marriage partners or other parties. Arbitration is recommended over taking a dispute to court when:

  • the disputants want to resolve the conflict quickly and relatively efficiently and cost-effectively
  • the dispute involves complicated matters requiring an arbitrator who has expertise in a particular field
  • the parties can agree to a schedule and guidelines for resolving the dispute
  • the dispute involves confidential matters.

Arbitration gives disputants the opportunity to choose an arbitrator who has some expertise regarding the issues in dispute.

Working Conditions
Updated Dec 14, 2016

Arbitration can be a formal process or it can be quite informal depending on the circumstances. Arbitrators may conduct hearings in board rooms, hotel conference rooms, construction sites or anywhere else that is acceptable to all parties. Likewise, hearing dates and times are negotiated by the parties or set by the arbitrator at the beginning of the process.

  • Strength Required Lift up to 5 kg
Skills & Abilities
Updated Dec 14, 2016

Arbitrators need the following characteristics:

  • a neutral, unbiased attitude
  • good communication skills, including listening skills and the ability to write decisions clearly, logically and concisely
  • the ability to establish rapport with all kinds of people
  • the intellectual ability required to deal with complex factual material, analyze problems, identify and separate the issues involved, and apply legislation and precedents in decisions
  • good judgment.

They should enjoy synthesizing information to develop innovative approaches to conflict resolution, co-ordinating information, and dealing with people.

Educational Requirements
Updated Dec 14, 2016

Although many arbitrators have a professional background, there are no specified minimum education requirements for arbitrators. However, arbitrators need:

  • an appreciation of the principles of natural justice and procedural fairness
  • a working knowledge of contract law and evidence and any laws applicable to the specific dispute
  • a thorough understanding of the Alberta Arbitration Act and other relevant legislation.

Expertise related to the nature of the dispute is an asset.

In Alberta, the following organizations offer conflict management programs:

  • The Alberta Arbitration and Mediation Society (AAMS)offers the following Certificate Programs: Leadership in Conflict Management, Arbitration, Conflict Management for Human Resource Professionals, and Consensus Decision Making. They also offer partnership programs in Workplace Mediator Certification (PULSE Institute), Certification in The Art and Science of Conflict Coaching (Erickson College International) and Manager-as-Mediator and Self-as-Mediator Seminar Series (MTI International). Most courses are offered as blended learning programs (a blend of online and in class learning). There is no minimum education requirement to enrol in an AAMS program or course.
  • The Justice Institute of British Columbiaoffers mediation, negotiation and conflict resolution courses and programs online.
  • The Legal Education Society of Alberta (LESA) offers mediation, negotiation and conflict resolution courses and seminars in Edmonton and Calgary.

The ADR Institute of Canada Inc. offers the designation Chartered Arbitrator (C.Arb.) to members who have the prescribed levels of training and experience. The AAMS is the Alberta affiliate of the Institute.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Northern Alberta Institute of Technology

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Dec 14, 2016

Certification is not required, as there is currently no legislation regulating this occupation.

Employment & Advancement
Updated Dec 14, 2016

Arbitrators often work in other occupations and contract their services as arbitrators when they are needed.

When people agree to take their dispute to arbitration, they must find a mutually acceptable arbitrator, preferably someone who has:

  • training or experience in arbitration
  • a good reputation for making sound, impartial decisions
  • some knowledge of the subject area concerned in the dispute.

Disputants may obtain a Directory of Arbitrators and Mediators from the Alberta Arbitration and Mediation Society or ADR Institute of Canada.

Procedures for appointing arbitrators vary. Disputing parties may choose a single arbitrator or a panel of three arbitrators. In some circumstances, the court may appoint an arbitrator.

Wage & Salary
Updated Dec 14, 2016

Arbitrators' fees are negotiated with disputants at the beginning of the arbitration process and vary greatly. Sometimes, arbitrators volunteer their time. Arbitrators who are lawyers, engineers, accountants or other professionals usually charge fees that are in line with their other professional fee structures.

Human resources professionals

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $16.92 $57.69 $33.98 $32.66
Overall $22.46 $70.19 $40.79 $38.94
Top $25.00 $77.43 $48.85 $47.94

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.

Industry Information
Other Services (Repair, Personal Services and Related)
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Finance, Insurance, Real Estate, Leasing
Wholesale Trade
Business, Building and Other Support Services
Information, Culture, Recreation
Transportation and Warehousing
Retail Trade
Accommodation & Food Services

Skills Shortage

Employers that Recruited in the Last 2 Years


Recruiting Employers that Experienced Hiring Difficulties


Employers with Unfilled Vacancies of over 4 Months


Vacancy Rate

Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Social Sciences, Law and Religious Studies
  • Social, Community and Protective Services
Other Sources of Information
Updated Dec 14, 2016

Alberta Arbitration and Mediation Society (AAMS) website:

ADR Institute of Canada website:

For more information on career planning, education and jobs call the Alberta Supports Contact Centre toll-free at 1-877-644-9992 or 780-644-9992 in Edmonton, or visit an Alberta Supports Centre near you.

Updated Mar 04, 2016. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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