Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Alert

The COVID-19 pandemic has impacted legislation and services. Information on this website may not reflect the current situation in Alberta. Please visit alberta.ca for up-to-date information about these impacts.

Updated

Border Services Officer

Border services officers protect Canada’s security and public safety priorities while ensuring the country’s prosperity. They determine who can enter Canada at its many points of entry. They also monitor the flow of goods across the border and screen for illegal items and substances.

Also Known As

Canada Border Services Agency Officer, Customs Inspector, Inspector, Investigator, Law Enforcement Officer

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Immigration, Employment Insurance and Revenue Officers (1228) 
  • 2006 NOC-S: Immigration, Employment Insurance and Revenue Officers (B318) 
  • 2011 NOC: Employment insurance, immigration, border services and revenue officers (1228) 
  • 2016 NOC: Employment insurance, immigration, border services and revenue officers (1228) 
Duties
Updated Apr 05, 2022

Border services officers protect Canadian society, the environment, and industry. They enforce about 90 laws and regulations in support of trade and commerce.

As the first official contact for newcomers, they serve as goodwill ambassadors. They determine who and what can enter Canada. To do so, they examine documents and interview travellers and importers.

Border services officers inspect goods imported for personal or commercial use by:

  • Examining personal and commercial shipments
  • Monitoring the movement of goods
  • Assessing taxable value on imported goods
  • Applying duty and sales taxes
  • Collecting fees

They also guard against human, animal, and plant diseases that could threaten Canada’s well-being. They ensure the free flow of admissible goods across the border. At the same time, they prevent illegal and dangerous items from entering or leaving the country. These include:

  • Drugs
  • Weapons and firearms
  • Obscene material
  • Other prohibited goods

Border services officers detain people who may pose a threat to Canada. They deny entry to people involved in:

  • Terrorism
  • Organized crime
  • War crimes
  • Crimes against humanity

They also:

  • Investigate problems and enforce regulations
  • Educate members of the public
  • Use computer databases to extract or input sensitive information
  • Arrest anyone who is breaking laws under the authority of the Criminal Code, Customs Act, and Immigration Refugee Protection Act
  • Work with other government departments to protect the safety of Canada’s resources
Working Conditions
Updated Apr 05, 2022
  • Strength Required Strength requirements vary

Border services officers work at:

  • Land borders
  • Marine terminals
  • Postal facilities
  • International airports
  • Rail ports

They may work shifts because ports of entry are open all day, every day. They may need to travel, work overtime, or work in remote areas. They should be prepared to work anywhere in Canada.

Traits & Skills
Updated Apr 05, 2022

Border services officers need:

  • Ethics and integrity
  • Self-confidence
  • Effective communication skills
  • Decision-making skills
  • Client service skills
  • The ability to manage difficult and stressful situations
  • Physical fitness
  • An interest in law enforcement

 They should enjoy:

  • Following and applying laws, policies, and procedures
  • Analyzing information to determine admissibility
  • Working with their hands
Educational Requirements
Updated Apr 05, 2022
  • Minimum Education High school diploma

The minimum education requirement for a border services officer is a high school diploma.

A bachelor’s degree or a 2-year college diploma is an asset. These programs complement the training and development program:

  • Criminology
  • Law
  • Security
  • Psychology
  • Sociology
  • Policing

The Canada Border Services Agency (CBSA) recognizes foreign education credentials that are comparable to Canadian standards. Visit the International Qualifications Assessment Service (IQAS) for more information.

Applicants must also:

  • Have a valid driver’s licence
  • Complete the Canadian Firearms Safety Course (CFSC) and related tests
  • Complete the Canadian Restricted Firearms Safety Course (CRFSC) and related tests

To learn more about the recruitment process, see the Canada Border Services Agency website.

To learn more about Alberta post-secondary programs related to law enforcement, see the Police Officer occupational profile.

To expand or narrow your search for programs related to this occupation, visit Post-Secondary Programs.

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Apr 05, 2022
  • Certification Not Regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Apr 05, 2022

Border services officers work for the Canada Border Services Agency (CBSA).

With experience, they may compete for positions in:

  • Supervision
  • Management
  • Administration
  • Inland enforcement
  • Investigations
  • Intelligence
  • Detector dog services
  • Compliance verification (trade)
  • Client services (trade)
  • Program services
  • International operations
  • Other specialized units

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

In the 1228: Employment insurance, immigration, border services and revenue officers occupational group, 96.6% of people work in:

Employment Outlook

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, the 1228: Employment insurance, immigration, border services and revenue officers occupational group is expected to have a below-average annual growth of 1.3% from 2019 to 2023. In addition to job openings created by employment turnover, 39 new positions are forecasted to be created within this occupational group each year.

Note
NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For example, only some of the new positions to be created will be for this occupation. It also applies to other data for the NOC group such as number of people employed.

Source: Alberta Regional Occupational Demand Outlook

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Apr 05, 2022

Trainees attending the CBSA College receive paid accommodation, meals, and an allowance to cover basic living expenses.

The annual salary for trainees is $69,426 to $77,302 (Source: Canada Border Services Agency, 2021 estimates). Rates of pay are subject to change upon the signing of a new collective agreement.

The annual salary for a border services officer is $75,100 to $89,068 (Source: Canada Border Services Agency, 2021 estimates).

There may be a bonus for bilingual officers working in bilingual positions.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Employment insurance, immigration, border services and revenue officers

2016 NOC : 1228
Average Wage
$34.77
Per Hour
Average Salary
$66,781.00
Per Year
Average Hours
36.9
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2019 Alberta Wage and Salary Survey

NOC 1228 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $25.04 $41.17 $31.58 $31.57
Overall $26.34 $46.61 $34.77 $33.90
Top $26.63 $48.32 $36.49 $34.01

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

Public Administration
ALL INDUSTRIES

Skills Shortage

Employers that Recruited in the Last 2 Years
41%
41%)
Recruiting Employers that Experienced Hiring Difficulties
N/A
Employers with Unfilled Vacancies of over 4 Months
0%
0%
Vacancy Rate
N/A
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Social, Community and Protective Services
Other Sources of Information
Updated Apr 05, 2022

Canada Border Services Agency (CBSA) website:  www.cbsa-asfc.gc.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2022. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

Was this page useful?
Top