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Housekeeping Attendant

Housekeeping attendants keep hotels, motels, clubs, dormitory rooms and associated lobbies, halls and banquet rooms neat, clean and well stocked.

  • Avg. Salary $27,544.00
  • Avg. Wage $17.17
  • Minimum Education Varies
  • Outlook above avg
  • Employed 29,400
  • In Demand Lower
Also Known As

Caretaker, Chambermaid, Cleaner, Housekeeper, Light Duty Cleaner

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Light Duty Cleaners (6661) 
  • 2006 NOC-S: Light Duty Cleaners (G931) 
  • 2011 NOC: Light duty cleaners (6731) 
  • 2016 NOC: Light duty cleaners (6731) 
Skills Shortage

Employers that Recruited in the Last 2 Years

68%
68%
Average Wage
Starting
Overall
Top
  • Certification Not Regulated
  • Strength Required Lift up to 20 kg
Interest Codes
The Housekeeping Attendant is part of the following larger National Occupational Classification (NOC).
Light Duty Cleaners
METHODICAL

Interest in copying instructions to clean lobbies, hallways, offices and rooms of hotels, hospitals, schools, office buildings and private residences, and to disinfect operating rooms and other hospital areas

OBJECTIVE

Interest in handling equipment to sweep, mop, wash, wax and polish floors, and to vacuum carpeting and area rugs, draperies and upholstered furniture

innovative

Interest in inspecting surfaces and objects for dust, dirt and grease to determine appropriate cleaning products to use

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated May 19, 2021

Duties and responsibilities vary from one place of employment to another but, in general, housekeeping attendants:

  • Sweep and mop floors or vacuum carpets
  • Dust and polish furniture, and keep it arranged properly
  • Vacuum draperies and upholstered furniture
  • Empty ashtrays and garbage containers
  • Sort, count, mark and fold linens
  • Make beds or change bedding
  • Scrub, disinfect and polish bathroom fixtures
  • Replace towels, soap, stationery and other supplies
  • Report damage, theft and articles they find to the executive housekeeper or supervisor
  • Observe precautions required to protect hotel and guest property and health
  • Keep storage areas and carts well stocked, clean and tidy

In hotels, motels and resorts, housekeeping attendants may clean lobbies, halls and banquet rooms as well as guest rooms. They generally are responsible for:

  • Cleaning carpets and floors
  • Shampooing carpets and upholstered furniture
  • Hanging draperies
  • Changing light bulbs
  • Collecting soiled linens and garbage
  • Receiving and storing linens
  • Restocking toiletries and other supplies
  • Moving furniture

In some establishments, housekeeping attendants may be responsible for setting up banquet and meeting rooms, or making minor repairs.

Working Conditions
Updated May 19, 2021

Housekeeping attendants work indoor shifts that include weekends and holidays. They are required to push, pull and lift items weighing up to 20 kilograms. They may use harsh cleaning chemicals, which may require use of gloves or masks.

  • Strength Required Lift up to 20 kg
Skills & Abilities
Updated May 19, 2021

Housekeeping attendants need:

  • To be healthy and have stamina (to maintain a rigorous pace of manual work)
  • Good grooming and conservative appearance (their presentation reflects on the establishment)
  • A friendly attitude
  • Attention to detail
  • Communication skills
  • Respect for privacy, and a high regard for sanitation
  • The ability to cooperate with other employees

They should enjoy having clear rules and guidelines for their work, and using cleaning equipment.

Top 10 Skills Employers Are Looking For

Light duty cleaners
NOC code: 6731

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 100 most recent Alberta job postings, collected between Jun 24, 2021 and Aug 03, 2021.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Sweep, mop, wash and polish floors
Pick up debris and empty trash containers
Dust furniture
Vacuum carpeting, area rugs, draperies and upholstered furniture
Clean, disinfect and polish kitchen and bathroom fixtures and appliances
Handle and report lost and found items
Distribute clean towels and toiletries
Personal Suitability: Team player
Personal Suitability: Reliability
Make beds and change sheets
Educational Requirements
Updated May 19, 2021

There are no specific education requirements for housekeeping attendants. Training generally is on the job. Employers may require character references that indicate job applicants are honest and trustworthy.

Housekeeping attendants frequently use chemical cleaning products, so knowledge of health and safety rules, as well as Workplace Hazardous Materials Information System (WHMIS) is an asset.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated May 19, 2021

Certification is not required, as there is currently no legislation regulating this occupation.

However, Tourism HR Canada (formerly the Canadian Tourism Human Resource Council or CTHRC) offers voluntary Housekeeping Room Attendant certification that is recognized in the tourism and hospitality industry across Canada. Certification training is accessible from the emerit website.

Additional voluntary certifications related to line employees are also available from the American Hotel and Lodging Educational Institute (AHLEI). For example, they offer a program that leads to the Certified Guestroom Attendant credential.

Employment & Advancement
Updated May 19, 2021

Housekeeping attendants are employed in hotels, motels, resorts, clubs and dormitories. Employment may be seasonal.

With experience, housekeeping attendants may move into other jobs in the tourism industry. Those who have supervisory experience and a high school diploma (or are willing to upgrade their education) may advance to executive housekeeper and management positions.

Housekeeping attendants are part of the larger 2011 National Occupational Classification 6731: Light duty cleaners. In Alberta, 81% of people employed in this classification work in the following industries:

The employment outlook [pdf] in this occupation will be influenced by a wide variety of factors including:

  • Trends and events affecting overall employment (especially in the industries listed above)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation

In Alberta, the 6731: Light duty cleaners occupational group is expected to have an above-average annual growth of 2.5% from 2019 to 2023. In addition to job openings created by employment turnover, 705 new positions are forecasted to be created within this occupational group each year.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated May 19, 2021
Light duty cleaners

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $15.00 $19.24 $16.17 $15.50
Overall $15.00 $20.50 $17.17 $16.55
Top $15.00 $23.09 $18.74 $18.00

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Industry Information
Public Administration
Finance, Insurance, Real Estate, Leasing
Educational Services
Health Care & Social Assistance
ALL INDUSTRIES
Other Services (Repair, Personal Services and Related)
Accommodation & Food Services
Information, Culture, Recreation
Business, Building and Other Support Services

Skills Shortage

Employers that Recruited in the Last 2 Years

68%
68%)

Recruiting Employers that Experienced Hiring Difficulties

39%
39%

Employers with Unfilled Vacancies of over 4 Months

10%
10%

Vacancy Rate

4%
Related Post-Secondary Field of Study
  • Personal and Food Services
Other Sources of Information
Updated May 19, 2021

Alberta Hotel and Lodging Association website: www.ahla.ca

American Hotel and Lodging Association, Educational Institute website: www.ahlei.org

emerit website: emerit.ca

Tourism HR Canada website: tourismhr.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated May 19, 2021. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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