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Occupational Profile

Housekeeping Attendant

Housekeeping attendants keep hotels, motels, clubs, dormitory rooms and associated lobbies, halls and banquet rooms neat, clean and well stocked.

  • Avg. Salary $27,666.00
  • Avg. Wage $16.23
  • Minimum Education Varies
  • Outlook Up
Also Known As

Caretaker, Chambermaid, Cleaner, Hotel Housekeeper, Housekeeper, Light Duty Cleaner

NOC & Interest Codes
The Housekeeping Attendant is part of the following larger National Occupational Classification (NOC).
Light Duty Cleaners
NOC code: 6661
METHODICAL

Interest in copying instructions to clean lobbies, hallways, offices and rooms of hotels, hospitals, schools, office buildings and private residences, and to disinfect operating rooms and other hospital areas

OBJECTIVE

Interest in handling equipment to sweep, mop, wash, wax and polish floors, and to vacuum carpeting and area rugs, draperies and upholstered furniture

innovative

Interest in inspecting surfaces and objects for dust, dirt and grease to determine appropriate cleaning products to use

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation. 

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Mar 28, 2017

Duties and responsibilities vary from one place of employment to another but, in general, housekeeping attendants:

  • sweep and mop floors or vacuum carpets
  • dust and polish furniture, and keep it arranged properly
  • vacuum draperies and upholstered furniture
  • empty ashtrays and garbage containers
  • sort, count, mark and fold linens
  • make beds or change bedding
  • scrub, disinfect and polish bathroom fixtures
  • replace towels, soap and other supplies
  • report damage, theft and articles they find to the executive housekeeper or supervisor
  • observe precautions required to protect hotel and guest property
  • keep storage areas and carts well stocked, clean and tidy.

In hotels and motels, housekeeping attendants may clean lobbies, halls and banquet rooms as well as guest rooms. They generally are responsible for:

  • cleaning carpets and floors
  • shampooing carpets and upholstered furniture
  • hanging draperies
  • changing light bulbs
  • collecting soiled linens and garbage
  • receiving and storing linens
  • moving furniture.

In some establishments, housekeeping attendants may be responsible for setting up banquet and meeting rooms, or making minor repairs.

Working Conditions
Updated Mar 28, 2017

Housekeeping attendants work shifts that include weekends and holidays. They are required to push, pull and lift items weighing up to 20 kilograms.

  • Strength Required Lift up to 20 kg
Skills & Abilities
Updated Mar 28, 2017

Housekeeping attendants need to possess:

  • good health and stamina (to maintain a rigorous pace of manual work)
  • good grooming and conservative appearance (their presentation reflects on the establishment)
  • a friendly attitude
  • good attention to detail
  • good communication skills
  • an ability to work co-operatively with a variety of other employees.

They should enjoy having clear rules and guidelines for their work, and using cleaning equipment.

Educational Requirements
Updated Mar 28, 2017

There are no specific education requirements for housekeeping attendants. Training generally is on the job. Employers may require character references that indicate job applicants are honest and trustworthy.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Mar 28, 2017

Certification is not required, as there is currently no legislation regulating this occupation.

However, Tourism HR Canada (formerly the Canadian Tourism Human Resource Council or CTHRC) offers voluntary Housekeeping Room Attendant certification that is recognized in the tourism and hospitality industry across Canada. Certification training is accessible from the emerit website.

Additional voluntary certifications related to line employees are also available from the American Hotel and Lodging Educational Institute (AHLEI). For example, they offer a program that leads to the Certified Guestroom Attendant credential.

Employment & Advancement
Updated Mar 28, 2017

Above-average occupational growth is expected in Alberta for 2016 to 2020. Job openings are a result of employment turnover and newly created positions.

Housekeeping attendants are employed in hotels, motels, clubs and dormitories. Employment may be seasonal.

With experience, housekeeping attendants may move into other jobs in the tourism industry. Those who have supervisory experience and a high school diploma (or are willing to upgrade their education) may advance to executive housekeeper and management positions.

Housekeeping attendants are part of the larger 2011 National Occupational Classification 6731: Light duty cleaners. In Alberta, 81% of people employed in this classification work in the following industries:

The employment outlook (PDF) in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions)
  • size of the occupation.

Over 30,500 Albertans are employed in the Light duty cleaners occupational group. This group is expected to have an above-average annual growth of 2.3% from 2016 to 2020. As a result, 702 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As housekeeping attendants form only a part of this larger occupational group, only some of these newly created positions will be for housekeeping attendants.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Mar 28, 2017

Housekeeping attendants are part of the larger 2011 National Occupational Classification 6731: Light duty cleaners.

 

According to the 2015 Alberta Wage and Salary Survey, Albertans in the Light duty cleaners occupational group earned on average from $14.99 to $17.62 an hour. The overall average wage was $16.23 an hour. For more information, see the Light duty cleaners wage profile.

 

Related High School Subjects
  • Health, Recreation and Human Services
    • Tourism
Related Post-Secondary Field of Study
  • Personal and Food Services
Other Sources of Information
Updated Mar 28, 2017

Alberta Hotel and Lodging Association website: www.ahla.ca

American Hotel and Lodging Association, Educational Institute website: www.ahlei.org

emerit website: www.emerit.ca

Tourism HR Canada website: tourismhr.ca

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Mar 28, 2017. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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