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Advisor of Volunteer Programs, Coordinator of Volunteer Programs, Manager of Volunteers, Program Leader
In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.
The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.
Here is how this occupation has been classified over time.
2006 NOC
2006 NOC-S
2011 NOC
2016 NOC
2021 NOC
2023 OaSIS
Managers of volunteers are responsible for volunteer involvement within their organizations. They oversee volunteer engagement within their organization. Engagement includes:
Much of a manager of volunteer resources’ work involves supporting staff who interact with volunteers and demonstrating the rewards of volunteer efforts through statistics and testimonials. They support a collaborative work environment and help staff and volunteers work together. Managers of volunteer resources often work closely with an organization’s executive director, chief executive officer (CEO), or board of directors.
In general, managers of volunteer resources influence opportunities for volunteer contributions and engagement to meet organizational needs. They then match volunteers with opportunities to share their time and talents.
Managers of volunteer resources:
Most managers of volunteer resources work in offices. They may need to travel to meetings during the day and to activities or events during evenings or weekends. They may juggle volunteer management with other roles in the same organization.
In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
To find out how well this occupation fits your work personality types, complete the Work Personalities Quiz in Find Your Fit.
Click or tap a personality type for its description.
Find other alis occupations that match this occupation’s work personalities.
To identify or change your work personalities, complete the Work Personalities Quiz in Find Your Fit.
In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
Social and community service workers
2023 OaSIS: 42201.00
The graph below shows how well your scores match the overall abilities for this occupation.
The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.
The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.
To find out how well this occupation fits your abilities, complete the Abilities Quiz in Find Your Fit.
The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.
Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.
To fill in or change the values for your abilities, complete the Abilities Quiz in Find Your Fit.
Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.
This is how well your scores match the set of Critical Thinking abilities for this occupation:
Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.
This is how well your scores match the set of Numbers and Patterns abilities for this occupation:
Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance.
This is how well your scores match the set of Physical Activity abilities for this occupation:
Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.
This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:
Senses includes 12 abilities related to seeing, hearing, and speaking.
This is how well your scores match the set of Senses abilities for this occupation:
Managers of volunteer resources need:
They should enjoy working with and helping others, bringing together diverse interests, compiling information, and collaboration (both internal and external) for their organization. Thinking outside the box, innovative and inspiring problem-solving skills, and a desire to build a culture of belonging are essential.
In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 111 most recent Alberta job postings, collected between Dec 30, 2024 and Oct 08, 2025.
Review these skills to learn:
| Construction Specialization: Client focus | 90 |
|---|---|
| Construction Specialization: Flexibility | 90 |
| Construction Specialization: Excellent oral communication | 89 |
| Security and Safety: Criminal record check | 88 |
| Construction Specialization: Team player | 85 |
| Construction Specialization: Effective interpersonal skills | 83 |
| Construction Specialization: Initiative | 81 |
| Construction Specialization: Excellent written communication | 80 |
| Construction Specialization: Organized | 79 |
| Computer Systems: Own vehicle | 74 |
Managers of volunteer resources come from a wide variety of educational backgrounds. They may have education or experience in volunteer management, education, human resource management, public relations, community development, marketing, recreation, social work, psychology, or project management. They also need computer skills and the following management abilities:
Volunteer Alberta, Volunteer Centre of Calgary, ECVO, and similar organizations offer short non-credit courses related to volunteer management on an as-needed basis.
The following schools offer programs or courses that are related to this occupation but are not required to enter the field.
To expand or narrow your program options, visit Post-Secondary Programs and start your search with:
Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.
Volunteer Management Professionals of Canada (VMPC) endorses the Council for Certification in Volunteer Administration (CCVA)’s certification program (CVA). It is for individuals who:
CVA certification is not required by law. However, it helps legitimize and strengthen the profession. It also supports the work of volunteer engagement professionals within Canada and internationally.
For more information on the certification process, visit the CCVA website.
Source: 2021-2025 Alberta Regional Occupational Demand Outlook
Managers of volunteer resources work in not-for-profit, voluntary, and public sector organizations. These may include:
Managers of volunteer resources may work on a part-time, full-time, or contract basis. They often work with small budgets. Most entry level positions are for administrators or coordinators, while senior positions are for managers. Advancement depends on the nature of the organization and the manager’s experience and qualifications.
This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.
In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.
Social and community service workers
2016 NOC: 4212
77.9% of people in this occupational group work in:
NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.
This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.
In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.
Source: 2024-2026 Alberta Short-Term Employment Forecast
NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.
To see data for all occupations, visit Occupations in Demand.
This section shows the employment outlook for this occupation in Alberta over a 5-year period.
Employment outlook is influenced by a wide variety of factors including:
In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.
Source: 2021-2025 Alberta Regional Occupational Demand Outlook
Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.
NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.
Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.
Salaries for managers with full-time, paid positions vary. In general, the highest salaries are in the public sector.
For information about current collective agreements in the public and not-for-profit sectors, see the Health Sciences Association of Alberta (HSAA) website.
In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.
All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.
To see the full survey data for this NOC group, visit the wage profile.
Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.
High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.
| Wages* | Low (5th percentile) | High (95th percentile) | Average | Median |
|---|---|---|---|---|
| Starting | $15.50 | $36.96 | $22.61 | $20.39 |
| Overall | $16.74 | $46.35 | $25.52 | $22.11 |
| Top | $19.95 | $48.41 | $28.55 | $24.55 |
Swipe left and right to view all data. Scroll left and right to view all data.
* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.
Pay brackets for hourly wages
| ALL INDUSTRIES | $42,534 |
|---|---|
| Information, Culture, Recreation | $40,408 |
| Finance, Insurance, Real Estate, Leasing | $40,030 |
| Professional, Scientific & Technical Services | $41,276 |
| Educational Services | $60,171 |
| Health Care & Social Assistance | $34,985 |
| Other Services (Repair, Personal Services and Related) | $41,663 |
| Public Administration | $81,722 |
Council for Certification in Volunteer Administration (CCVA) website: cvacert.org
Health Sciences Association of Alberta (HSAA) website: hsaa.ca
Volunteer Centre of Calgary website: www.volunteerconnector.org/calgary/volunteercalgary
Volunteer Alberta website: volunteeralberta.ab.ca
ECVO website: www.ecvo.ca/what-we-do/volunteerism
Volunteer Management Professionals of Canada (VMPC) website: www.vmpc.ca
Get information and referrals about career, education, and employment options from Alberta Supports.
Updated Mar 31, 2025. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.
