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Community Development Coordinator, Community Relations Specialist, Integrated Human Resources Manager, Program Leader, Recruitment Officer, Volunteer Manager
In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.
The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:
In Alberta, this occupation is part of 1 or more 2006 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
Interest in consulting with social assistance recipients and pensioners to advise and aid them in locating and utitizing a variety of community resources; in referring clients to other social services; in counselling clients living in group homes and halfway houses and assisting in pre-release and release planning; in providing crisis intervention and emergency-shelter services; and in co-ordinating volunteer activities of community and social services organizations
Interest in compiling information to participate in the selection and admission of clients to appropriate programs; to assess clients' relevant skill strengths and deficits; and in maintaining contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Interest in assisting clients to sort out options and develop plans of action, and in implementing and organizing the delivery of life-skills workshops, substance-abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social workers and health care professionals
To identify or change your interest codes, complete the Interests Exercise in CAREERinsite.
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
To fill in or change the values for your abilities, complete the Abilities Exercise in CAREERinsite.
A Quick Guide
You are born with abilities that help you process certain types of information and turn it into action. These abilities influence which skills you can learn more easily.
The abilities or aptitudes shown for this NOC group come from the General Aptitude Test Battery (GATB). The GATB measures 9 aptitudes. It groups them into 3 categories: mental, visual, and physical.
The abilities scores range from 1 to 5, with 5 being stronger.
Managers of volunteers are in charge of volunteer engagement within their organization. Engagement includes:
Much of a volunteer manager’s work involves supporting volunteers in their duties and helping staff and volunteers work together. Volunteer managers may work closely with the executive director, chief executive officer (CEO), or a board of directors.
Duties and responsibilities vary from one position to another. In general, managers of volunteer resources determine organizational needs that volunteers could fill. They then match volunteers with opportunities to share their time and talents.
Volunteer managers:
They also liaise with post-secondary schools to help place high school students in volunteer roles. Students are encouraged to show volunteer hours on their post-secondary applications.
Most managers of volunteer resources work in offices. They may need to travel to meetings during the day and to activities or events during evenings or weekends. They may juggle volunteer management with other roles in the same organization.
Managers of volunteer resources need:
They should enjoy helping others, bringing together diverse interests, compiling information, and staying in touch with other agencies. They should be able to develop innovative approaches to problems.
This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 100 most recent Alberta job postings, collected between Jan 19, 2022 and May 26, 2022.
Review these skills to learn:
| Personal Suitability: Effective interpersonal skills | 93 |
|---|---|
| Personal Suitability: Client focus | 92 |
| Personal Suitability: Team player | 91 |
| Personal Suitability: Flexibility | 91 |
| Personal Suitability: Excellent oral communication | 89 |
| Personal Suitability: Initiative | 89 |
| Personal Suitability: Excellent written communication | 87 |
| Personal Suitability: Judgement | 85 |
| Administrative and office activities | 62 |
| Liaise with other social services agencies and health care providers involved with clients | 58 |
Managers of volunteer resources come from a wide variety of educational backgrounds. They may have education or experience in volunteer management, education, human resource management, public relations, community development, marketing, recreation, social work, psychology, or project management. They also need computer skills and the following management abilities:
Volunteer Alberta, Propellus, Volunteer Edmonton and similar organizations offer short non-credit courses related to volunteer management on an as needed basis.
The following schools offer programs or courses that are related to this occupation but are not required to enter the field.
To expand or narrow your search for programs related to this occupation, visit Post-Secondary Programs.
Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.
Volunteer Management Professionals of Canada (VMPC) endorses the Council for Certification in Volunteer Administration (CCVA)’s certification program (CVA). It is for individuals who:
CVA certification is not required by law. However, it helps legitimize and strengthen the profession. It also supports the work of volunteer engagement professions within Canada and internationally.
For more information on the certification process, visit the CCVA website.
Managers of volunteer resources work in not-for-profit, voluntary, and public sector organizations. These may include:
Volunteer resources managers may work on a part-time, full-time, or contract basis. They often work with small budgets. Most entry-level positions are for coordinators, while senior positions are for managers. Advancement depends on the nature of the organization and the manager’s experience and qualifications.
Managers of volunteer resources are part of the larger 2011 National Occupational Classification 4212: Social and community service workers. In Alberta, 76% of people employed in this classification work in the following industries:
The employment outlook [pdf] in this occupation is influenced by a wide variety of factors including:
In Alberta, the 4212: Social and community service workers occupational group is expected to have an above-average annual growth of 3.1% from 2019 to 2023. In addition to job openings created by employment turnover, 489 new positions are forecasted to be created within this occupational group each year.
Note
NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For example, only some of the new positions to be created will be for this occupation. It also applies to other data for the NOC group such as number of people employed.
Source: Alberta Regional Occupational Demand Outlook
Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.
Salaries for managers with full-time, paid positions vary. In general, the highest salaries are in the public sector.
For information about current collective agreements in the public and not-for-profit sectors, see the Health Sciences Association of Alberta (HSAA) website.
In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.
Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.
All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.
To see the full survey data for this NOC group, visit the wage profile.
Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.
High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.
| Wages* | Low (5th percentile) | High (95th percentile) | Average | Median |
|---|---|---|---|---|
| Starting | $15.00 | $35.06 | $19.92 | $17.67 |
| Overall | $15.55 | $43.39 | $22.59 | $19.70 |
| Top | $17.50 | $45.33 | $26.32 | $23.50 |
Swipe left and right to view all data. Scroll left and right to view all data.
* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.
Pay brackets for hourly wages
| Public Administration | $77,457 |
|---|---|
| Educational Services | $49,064 |
| Finance, Insurance, Real Estate, Leasing | $37,937 |
| ALL INDUSTRIES | $36,834 |
| Health Care & Social Assistance | $33,677 |
| Other Services (Repair, Personal Services and Related) | $27,934 |
| Information, Culture, Recreation | $18,820 |
Council for Certification in Volunteer Administration (CCVA) website: cvacert.org
Health Sciences Association of Alberta (HSAA) website: www.hsaa.ca
Propellus website: www.propellus.org
Volunteer Alberta website: volunteeralberta.ab.ca
Volunteer Edmonton website: volunteeredmonton.com
Volunteer Management Professionals of Canada (VMPC) website: www.vmpc.ca
Get information and referrals about career, education, and employment options from Alberta Supports.
Updated Mar 31, 2020. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.