Community Relations Specialist, Integrated Human Resources Manager, Program Leader, Recruitment Officer, Volunteer Manager
In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.
The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:
| Starting | $18.68 |
|---|---|
| Overall | $21.25 |
| Top | $24.46 |
Interest in consulting with social assistance recipients and pensioners to advise and aid them in locating and utitizing a variety of community resources; in referring clients to other social services; in counselling clients living in group homes and halfway houses and assisting in pre-release and release planning; in providing crisis intervention and emergency-shelter services; and in co-ordinating volunteer activities of community and social services organizations
Interest in compiling information to participate in the selection and admission of clients to appropriate programs; to assess clients' relevant skill strengths and deficits; and in maintaining contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Interest in assisting clients to sort out options and develop plans of action, and in implementing and organizing the delivery of life-skills workshops, substance-abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social workers and health care professionals
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Managers of volunteers are responsible for volunteer engagement in their organization. Engagement includes:
Duties and responsibilities vary from one position to another, but in general, managers of volunteer resources:
Much of the work involves supporting volunteers in their duties and helping staff members and volunteers work together co-operatively. Managers of volunteer resources also may work with the Executive Director, Chief Executive Officer (CEO) or a Board of Directors.
Most managers of volunteer resources work in office environments. Travel may be required to attend meetings during the day and sometimes to attend activities or events during evening or weekend hours. Managers of volunteer resources may work part time on contract, or have additional responsibilities within the same organization.
Managers of volunteer resources need the following characteristics:
They should enjoy helping others, compiling information and maintaining contact with other agencies, and developing innovative approaches to problems.
Managers of volunteer resources come from a wide variety of educational backgrounds, including volunteer management, education, human resource management, public relations, community development, marketing, recreation, social work, psychology and education. However they acquire them, managers of volunteer resources need computer skills and the following management skills:
Organizations such as Volunteer Alberta, Propellus, Volunteer Edmonton and many local volunteer centres may offer short non-credit courses related to volunteer management on an as-needed basis.
The Volunteer Management Professionals of Canada (VMPC), in partnership with the Council for Certification in Volunteer Administration (CCVA), offer a Certified in Volunteer Administration (CVA) certification to individuals who:
For more information on the certification process visit the CCVA website.
The following schools offer programs or courses that are related to this occupation but are not required to enter the field.
For a broad list of programs and courses that may be related to this occupation try searching using keywords.
Certification is not required, as there is currently no legislation regulating this occupation.
Managers of volunteer resources work in not-for-profit, voluntary and public sector organizations such as:
Many managers of volunteer resources work on a part time or contract basis, and must work within small budgets. Advancement opportunities depend on the nature of the organization and the manager's experience and qualifications.
Managers of volunteer resources are part of the larger 2011 National Occupational Classification 4212: Social and community service workers. In Alberta, 76% of people employed in this classification work in the following industries:
The employment outlook in this occupation will be influenced by a wide variety of factors including:
In Alberta, the E212: Community and Social Service Workers occupational group is expected to have an above-average annual growth of 2.9% from 2016 to 2020. In addition to job openings created by employment turnover, 354 new positions are forecasted to be created within this occupational group each year.
Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.
Some managers of volunteer resources are volunteers themselves or work on a contract basis. Salaries for managers who have full-time, paid positions vary considerably. In general, the highest salaries are in the public sector.
For information about current collective agreements in the public and not-for-profit sectors, see the Health Sciences Association of Alberta (HSAA) website.
| Wages* | Low (5th percentile) | High (95th percentile) | Average | Median |
|---|---|---|---|---|
| Starting | $13.05 | $27.84 | $18.68 | $17.77 |
| Overall | $14.68 | $30.20 | $21.25 | $21.00 |
| Top | $17.88 | $35.33 | $24.46 | $22.99 |
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* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.
Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.
| Public Administration | $71,191 |
|---|---|
| Professional, Scientific & Technical Services | $48,997 |
| Educational Services | $41,677 |
| Health Care & Social Assistance | $35,295 |
| ALL INDUSTRIES | $35,126 |
| Information, Culture, Recreation | $31,182 |
| Other Services (Repair, Personal Services and Related) | $29,566 |
Council for Certification in Volunteer Administration (CCVA) website: www.cvacert.org
Health Sciences Association of Alberta (HSAA) website: www.hsaa.ca
Propellus website: propellus.org
Volunteer Alberta website: www.volunteeralberta.ab.ca
Volunteer Edmonton website: www.volunteeredmonton.com
Volunteer Management Group Edmonton website: www.vmgedmonton.ca
Volunteer Management Professionals of Canada (VMPC) website: www.vmpc.ca
For more information on career planning, education and jobs call the Alberta Supports Contact Centre toll-free at 1-877-644-9992 or 780-644-9992 in Edmonton, or visit an Alberta Supports Centre near you.
Updated Mar 16, 2016. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.