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Occupational Profile

Traffic Manager

Traffic managers direct and coordinate the transportation of incoming materials from suppliers or raw material sources, and outgoing products to distribution houses and customers.

  • Avg. Salary $89,788.00
  • Avg. Wage $41.95
  • Minimum Education Varies
  • Outlook Up
Also Known As

Fleet Manager, Logistics Consultant, Supply Chain Analyst, Transportation Manager

NOC & Interest Codes
The Traffic Manager is part of the following larger National Occupational Classification (NOC).
Transportation Managers, Operations
NOC code: 0713.1
DIRECTIVE

Interest in co-ordinating information to direct, control and evaluate the operations of transportation companies, and to determine safety procedures for the handling of dangerous goods; and in overseeing dispatch of vehicles, vessels or aircraft and in recruiting personnel and overseeing their training

METHODICAL

Interest in monitoring company and departmental performance, in planning changes to schedules and policies and in ensuring that company procedures comply with transport regulations

social

Interest in negotiating with personnel and senior management to change schedules and policies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Dec 16, 2016

Duties and responsibilities may vary from one position to another but, in general, traffic managers:

  • manage transportation costs and provide the transportation service levels required to meet company objectives
  • schedule the dispatching of goods and track goods in transit (or supervise others who perform these tasks)
  • prepare and control transportation budgets
  • negotiate with various carriers (air, water, rail, road or pipeline), maintain their own private fleet or a combination of both
  • develop systems for operations analysis
  • train employees and administer safety programs
  • supervise specialists such as rate clerks and claims supervisors
  • develop transportation policy and write procedures
  • evaluate locations for new warehouses and distribution networks
  • evaluate freight costs and the inventory costs associated with transit times.

In smaller organizations, traffic managers also may:

  • personally monitor shipments
  • scan products as they come into and go out of the plant
  • co-ordinate deliveries
  • issue shipping instructions
  • provide routing information
  • trace and expedite shipments
  • do customs work and satisfy trade requirements
  • advise sales and billing departments of transportation charges for customers' accounts
  • lease or buy new equipment
  • arrange for storage facilities when required
  • maintain a vehicle fleet to safe standards and acceptable levels of cleanliness.
Working Conditions
Updated Dec 16, 2016

Traffic managers usually work in an office environment and occasionally in a warehouse. Depending on the size and nature of the organization, they may have to do some travelling. In large organizations, they may be required to work shifts because goods must be shipped seven days a week, 24 hours a day.

It is not unusual for traffic managers to work overtime, often under pressure. Regardless of weather conditions or mechanical breakdowns, they must make sure that shipments reach customers on time and in good condition.

  • Strength Required Lift up to 5 kg
Skills & Abilities
Updated Dec 16, 2016

Traffic managers need the following characteristics:

  • the ability to analyze information
  • strong decision making skills
  • sound business judgement
  • a good memory for details
  • the ability to work quickly and accurately with figures
  • good verbal and written communication skills
  • creative problem solving skills.

They should enjoy coordinating information and directing the work of others, taking a methodical approach to monitoring and planning operations, and negotiating with service providers, workers and other managers.

Educational Requirements
Updated Dec 16, 2016

There is no standard education requirement for traffic managers. However, employers generally prefer to hire job applicants who have related work experience and post-secondary education related to commerce or business administration. Strong computer skills are essential.

The Canadian Institute of Traffic and Transportation offers a designation in supply chain and transportation logistics to applicants who have successfully completed ten academic courses and five years of work experience. The required courses may be taken by distance education. Classroom instruction is available for some courses.

The Logistics Institute offers a Professional Logistician (P.Log.) certification to applicants who have successfully completed a series of online modules.

Employment & Advancement
Updated Dec 16, 2016

Above-average occupational growth is expected in Alberta for 2016 to 2020. Job openings are a result of employment turnover and newly created positions.

Traffic managers are employed by:

  • transport companies (truck, rail, courier)
  • raw material suppliers
  • manufacturers
  • chain stores or other large businesses that distribute large volumes of goods
  • government departments and agencies.

Those who have no previous training or related experience may start in supporting positions such as rate clerk, route clerk, dispatcher, shipper and receiver or warehouse technician. Those who have related post-secondary education may start in positions of greater responsibility.

Advancement opportunities depend on the size and nature of the organization and the individual's performance and qualifications.

Traffic managers are part of the larger 2011 National Occupational Classification 0731: Managers in transportation. In Alberta, 75% of people employed in this classification work in the following industries:

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Over 3,200 Albertans are employed in the Transportation managers occupational group. This group is expected to have an above-average annual growth of 1.8% from 2016 to 2020. As a result, 58 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As traffic managers form only a part of this larger occupational group, only some of these newly created positions will be for traffic managers.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Dec 16, 2016

Salaries for traffic managers vary widely depending on the industry, the responsibilities of the position and the background of the manager.

Traffic managers are part of the larger 2011 National Occupational Classification 0731: Managers in transportation.

According to the 2015 Alberta Wage and Salary Survey, Albertans in the Managers in transportation occupational group earned on average from $35.24 to $49.84 an hour. The overall average wage was $41.95 an hour. For more information, see the Managers in transportation wage profile.

Related High School Subjects
  • English Language Arts
  • Science
  • Business, Administration, Finance and IT
    • Management and Marketing
  • Trades, Manufacturing and Transportation
    • Logistics
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
Other Sources of Information
Updated Dec 16, 2016

Canadian Institute of Traffic and Transportation website: www.citt.ca

The Logistics Institute website: www.loginstitute.ca

Supply Chain Management Assocation website: www.scmanational.ca

 

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Mar 29, 2015. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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