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Accommodation Manager: Occupations in Alberta - alis
When you stay at a hotel or campground, do you think about what could be done better? Are you good at managing money, planning and working with people? Then you may want to book a career as an accommodation manager.
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Occupations in Alberta

Accommodation Manager

Accommodation managers direct and control the operations of privately and publicly owned hotels, motels, campgrounds, trailer parks, camps, bed and breakfasts, hostels and post-secondary school residences.

Contents Expand All
Also Known As

General Manager, Hotel Manager, Motel Manager

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 0632: Accommodation Service Managers

2006 NOC-S

  • A222: Accommodation Service Managers

2011 NOC

  • 0632: Accommodation service managers

2016 NOC

  • 0632: Accommodation service managers

2021 NOC

  • 60031: Accommodation service managers

2023 OaSIS

  • 60031.00: Accommodation service managers
Duties
Updated May 14, 2021

Accommodation managers are responsible for operating their establishments efficiently and economically, satisfying guests and handling any problems that arise.

In smaller establishments, accommodation managers may have a limited staff and personally direct all aspects of the operation. Managers of small motels or hostels, for example, may perform front desk clerk duties as well managerial duties (for more information, see the Hotel and Motel Desk Clerk occupation profile).

In larger establishments such as luxury hotels, general managers may have several assistant managers or department heads. The general manager's responsibilities might include:

  • Establishing and controlling budgets and approving contracts
  • Strategic planning (such as pricing, offers, incentives, promotions)
  • Setting room rates
  • Approving expenditures
  • Staff training
  • Establishing standards of quality service
  • Marketing and public relations

Department heads under the general manager would be responsible for day-to-day operations such as:

  • Accounting
  • Marketing and sales
  • Human resources
  • Front desk services
  • Food and beverage services
  • Housekeeping and maintenance
  • Security
  • Convention services
  • Reviewing and responding to online reviews
  • Hotel entertainment services
Working Conditions
Updated May 14, 2021
  • Strength Required Lift up to 5 kg

Working conditions for accommodation managers are as varied as the establishments they operate. Most establishments are open 24 hours a day, 7 days a week, and managers may work long, irregular hours in addition to always being on call for emergencies. Some managers live in their establishments and are constantly involved with operations. The work is sometimes hectic and stressful.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
E
Enterprising
This occupation
You
C
Conventional
I
Investigative
This occupation
You

To find out how well this occupation fits your work personality types, complete the Work Personalities Quiz in Find Your Fit.

This Occupation’s Work Personalities

Accommodation service managers
2023 OaSIS: 60031.00

Click or tap a personality type for its description.

  • 1
    Enterprising

    Enterprising jobs are about leading, selling, or starting new projects. People in these jobs like to take charge, make decisions, and reach goals. They often work in business or politics. These jobs may involve some risk and require strong people skills. Examples include managers, salespeople, and entrepreneurs.

  • 2
    Conventional

    Conventional jobs involve following rules and working with information. People in these jobs like to keep things organized and follow clear steps. They often work with numbers, files, or data. These jobs usually happen in offices and involve working with data and details more than ideas. Examples include clerks, accountants, and data entry workers.

  • 3
    Investigative

    Investigative jobs are about thinking deeply and solving problems. People in these jobs enjoy learning, asking questions, and doing research. They often study science, nature, or how things work. These jobs need a lot of thinking and often involve working with ideas instead of people. Examples include scientists, lab technicians, and researchers.

Find other alis occupations that match this occupation’s work personalities.

Your Work Personalities

To identify or change your work personalities, complete the Work Personalities Quiz in Find Your Fit.

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Accommodation service managers
2023 OaSIS: 60031.00

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

To find out how well this occupation fits your abilities, complete the Abilities Quiz in Find Your Fit.

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

To fill in or change the values for your abilities, complete the Abilities Quiz in Find Your Fit.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities
Individual Abilities

Compare this occupation's score with yours for each ability in the set.

Inductive Reasoning
Verbal Ability
Information Ordering
Categorization Flexibility
Deductive Reasoning
Fluency of Ideas
Problem Identification
Written Comprehension
Written Expression

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities
Individual Abilities

Compare this occupation's score with yours for each ability in the set.

Memorizing
Perceptual Speed
Pattern Organization Speed
Numerical Ability
Mathematical Reasoning
Multitasking
Pattern Identification
Spatial Orientation
Spatial Visualization
Selective Attention

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities
Individual Abilities

Compare this occupation's score with yours for each ability in the set.

Stamina
Static Strength
Trunk Strength
Explosive Strength
Body Flexibility
Dynamic Strength
Gross Body Coordination
Gross Body Equilibrium
Multi-Limb Coordination

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities
Individual Abilities

Compare this occupation's score with yours for each ability in the set.

Finger-Hand-Wrist Motion
Rate Control
Arm-Hand Steadiness
Control of Settings
Finger Dexterity
Manual Dexterity
Multi-Signal Response
Reaction Time
Speed of Limb Movement

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities
Individual Abilities

Compare this occupation's score with yours for each ability in the set.

Hearing Sensitivity
Speech Clarity
Peripheral Vision
Auditory Attention
Depth Perception
Far Vision
Glare Tolerance
Near Vision
Night Vision
Speech Recognition
Sound Localization
Colour Perception

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated May 14, 2021

Accommodation managers need:

  • Excellent written and oral communication skills
  • Organizational skills
  • Good general health, stamina and mental alertness to cope with the long, irregular hours of work
  • The ability to get along with all kinds of people
  • Leadership and decision making skills
  • The ability to adapt to changing customer needs and unexpected situations
  • The ability to remain calm while under pressure

Accommodation managers should enjoy being in charge, taking a methodical approach to their work, and negotiating with people.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Accommodation service managers

2016 NOC: 0632

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 107 most recent Alberta job postings, collected between Jan 10, 2025 and Oct 08, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Tasks: Develop and implement policies and procedures for daily operations
Tasks: Address customers' complaints or concerns
Tasks: Supervise staff
Tasks: Establish work schedules
Tasks: Assist clients/guests with special needs
Tasks: Prepare budgets and monitor revenues and expenses
Tasks: Conduct performance reviews
Tasks: Negotiate with suppliers for the provision of materials and supplies
Tasks: Enforce policies and procedures
Tasks: Negotiate with clients for the use of facilities
Tasks: Develop and implement policies and procedures for daily operations 100
Tasks: Address customers' complaints or concerns 91
Tasks: Supervise staff 90
Tasks: Establish work schedules 87
Tasks: Assist clients/guests with special needs 74
Tasks: Prepare budgets and monitor revenues and expenses 67
Tasks: Conduct performance reviews 62
Tasks: Negotiate with suppliers for the provision of materials and supplies 59
Tasks: Enforce policies and procedures 57
Tasks: Negotiate with clients for the use of facilities 55
Educational Requirements
Updated May 14, 2021
  • Minimum Education 2 years post-secondary

Accommodation managers should be familiar with all areas of their establishment's operations. In particular, they need sound financial management skills and a working knowledge of hospitality law and safety standards. Other requirements vary depending on the type of accommodation.

Managers of smaller commercial establishments such as motels, trailer parks and campgrounds may be entrepreneurs who have some hospitality-related work experience. Managers of specialized camps, such as those for people with disabilities may be required to have related post-secondary education and training.

The best background for hotel and motel managers is a combination of experience and education in hospitality management. It is still possible to work your way up from the bottom in hotel management by supplementing on-the-job training with continuing education. Some large hotels sponsor their own on-the-job management training programs. However, most employers look for job applicants who already have related post-secondary education such as a business degree or a 2-year diploma in hospitality management.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Academy of Learning - Calgary Central
Academy of Learning - Calgary NE
Academy of Learning - Edmonton Downtown
Academy of Learning - Edmonton South
Academy of Learning - Edmonton West
Academy of Learning - Red Deer
AGA Academy
Bay River College
Canadian Health & Business College
CDI College of Business, Technology and Health Care - Calgary City Centre
Centre for Hospitality Studies and Research
East-West College - Edmonton
Keyano College
Northern Alberta Institute of Technology
Olds College
Reeves College - Calgary South
Reeves College - Edmonton
Southern Alberta Institute of Technology
Sundance College
Sundance College - Edmonton
Thompson Rivers University

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated May 14, 2021
  • Certification Not regulated

Tourism HR Canada (formerly the Canadian Tourism Human Resource Council, or CTHRC) offers emerit voluntary certification through the emerit website for hotel general managers. The Hotel General Manager certification leads to the Certified Hotel General Manager (CHGM) designation, which is recognized across Canada and requires recertification every 3 years.

Another optional designation is Certified Hotel Administrator (CHA). It is offered by the American Hotel and Lodging Educational Institute (AHLEI) and is recognized worldwide. Recertification is required every 5 years.

Employment & Advancement
Updated May 14, 2021

Unless they already have considerable work experience in the field, new graduates of hospitality education programs usually start in junior positions such as hotel desk clerk.

Years of experience and in-house training are generally required to advance to hotel management positions. A typical advancement path in a large hotel might be desk clerk, front office manager, rooms division manager, executive assistant manager and, finally, general manager. However, someone promoted to general manager from the rooms division would require food and beverage experience or they would require a knowledgeable food and beverage manager to assist them. Managers employed by chain hotels or motels may be transferred from one location to another as they are promoted.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Accommodation service managers
2016 NOC: 0632

82.3% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Look for Work

Think Industries and Sectors When Planning Your Career

Jobs and occupations are changing every day. It can be hard to know what the future of work looks like—but not impossible. Look at industries and sectors for possible inspiration, insights, and opportunities.
3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Accommodation service managers
2021 NOC: 60031
Balanced
Job Market
4,900
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list
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iStock.com/filadendron
OCCinfo

Employment Outlook

Employment outlook is influenced by a wide variety of factors. Learn how these factors can affect your career decisions.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Accommodation service managers
2016 NOC: 0632
2.6%
Annual Growth
(Above average)
150
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Related Alberta Job Postings
Wage & Salary
Updated May 14, 2021

Salaries for accommodation managers vary widely depending on the size and nature of the establishment and the manager's responsibilities and qualifications.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Accommodation service managers

2021 NOC: 60031
Average Wage
$32.12
Per Hour
Average Salary
$66,492.00
Per Year
Average Hours
40.4
Per Week
Average Months on Payroll
11.9
Survey Methodology Survey Analysis

Source
 2023 Alberta Wage and Salary Survey

NOC 60031 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources [pdf] to supplement this data.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.

Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $15.00 $54.63 $28.45 $25.48
Overall $18.00 $58.94 $32.12 $28.12
Top $20.00 $66.67 $35.37 $31.25

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Information, Culture, Recreation
Finance, Insurance, Real Estate, Leasing
Health Care & Social Assistance
Accommodation & Food Services
ALL INDUSTRIES $66,492
Information, Culture, Recreation $66,450
Finance, Insurance, Real Estate, Leasing $67,753
Health Care & Social Assistance $68,017
Accommodation & Food Services $64,297

Skills Shortage

Employers that Recruited in the Last 2 Years
42%
42%)
Recruiting Employers that Experienced Hiring Difficulties
24%
24%
Employers with Unfilled Vacancies of over 4 Months
4%
4%
Vacancy Rate
4%
Related High School Subjects
  • English Language Arts
  • Languages (other than English)
  • Business, Administration, Finance and IT
    • Financial Management
    • Management and Marketing
  • Health, Recreation and Human Services
    • Human and Social Services
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Communications
  • Personal and Food Services
Other Sources of Information
Updated May 14, 2021

Alberta Hotel and Lodging Association website: www.ahla.ca

American Hotel and Lodging Association website: www.ahla.com

Americal Hotel and Lodging Educational Institute website: www.ahlei.org

emerit website: emerit.ca

Tourism HR Canada website: tourismhr.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2021. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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