Skip to the main content
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Edmonton 780-644-9992

Guest Account Sign In Sign Up

Information Systems Quality Assurance Analyst

Information systems quality assurance analysts develop and implement policies and procedures to ensure customer satisfaction, maximum performance and overall quality of software products and information systems.

  • Avg. Salary $87,074.00
  • Avg. Wage $43.70
  • Minimum Education Varies
  • Outlook below avg
  • Employed 19,600
  • In Demand Medium
Also Known As

Computer Specialist, Information Technology Specialist, Systems Analyst, Systems Quality Analyst

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used. Here is how this occupation has been classified over time:

  • 2006 NOC: Information Systems Quality Assurance Analysts (2171.3) 
  • 2006 NOC-S: Information Systems Analysts and Consultants (C071) 
  • 2011 NOC: Information systems analysts and consultants (2171) 
Skills Shortage

Employers that Recruited in the Last 2 Years

Average Wage
  • Certification Provincially Regulated
  • Strength Required Lift up to 5 kg
Interest Codes
The Information Systems Quality Assurance Analyst is part of the following larger National Occupational Classification (NOC).
Information Systems Quality Assurance Analysts

Interest in analyzing information to assess overall efficiency, effectiveness and quality against established standards, and to design quality control plans and specifications


Interest in precision working to administer organizational policies and procedures to ensure integrity and to maximize the efficiency and effectiveness of product development; and in monitoring compliance with standards and policies


Interest in consulting to advise on quality control issues and practices

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Updated Jun 16, 2017

Developing software and information systems involves a number of processes:

  • consulting users to define what the software or system must be able to do (complex software and systems have hundreds of required capabilities)
  • analyzing requirements and designing software and systems to meet those requirements
  • developing, testing and implementing software and systems (and redeveloping and retesting until software and systems meet specified requirements)
  • evaluating and maintaining software and systems to ensure that they meet customer requirements and specifications.

Information systems quality assurance analysts are involved in all of these stages of software and system development. At each stage, they develop and implement policies and procedures to improve the efficiency, effectiveness and overall quality of software products and information systems.

Duties and responsibilities vary from one job to another but generally include:

  • developing quality standards and validation techniques
  • auditing software and systems to ensure specifications are accurate
  • researching, developing, implementing and documenting test plans and test scripts 
  • evaluating automated testing tools
  • making recommendations about ways to improve software and system quality.

Quality assurance analysts may test software and systems themselves, work with software and system users or work with systems testers (for more information, see the Systems Tester profile). They also may be involved in training software and system users.

Working Conditions
Updated Jun 16, 2017

Information systems quality assurance analysts usually work standard office hours in office environments. Evening and weekend work may be required to meet project deadlines.

  • Strength Required Lift up to 5 kg
Skills & Abilities
Updated Jun 16, 2017

Information systems quality assurance analysts need to be able to:

  • think logically and analytically
  • pay close attention to detail
  • work well in teams and on their own
  • communicate clearly and tactfully.

They should enjoy analyzing problems and finding innovative solutions, and taking responsibility for projects that require planning, decision making and co-ordinating the work of others.

Educational Requirements
Updated Jun 16, 2017

Information systems quality assurance analysts need related post-secondary education or several years of process or testing experience. Minimum employment requirements include: 

  • a high school diploma or equivalent
  • at least one year of technical support experience
  • knowledge of mainstream DOS and Windows applications, basic PC hardware for desktop and portable systems, Microsoft operating systems, and peripheral subsystems such as scanners and printers.

Employers generally prefer to hire applicants who have Certified Software Quality Engineer (CSQE) certification. Successful completion of an examination is required to qualify for CSQE certification from the American Society for Quality.

Certification in the following areas is an asset:

  • CompTIA A+
  • Microsoft Certified Professional (MCP)
  • Certified Novell Administrator (CNA)
  • Dell Certified Systems Expert (DCSE).

There are a wide variety of degree, diploma and certificate programs related to computer science offered by universities, colleges, technical institutes and private vocational schools. Prospective quality assurance analysts are strongly advised to talk to potential employers about required and preferred qualifications before enrolling in an education or training program.

Information systems quality assurance analysts must continuously upgrade their knowledge because computer technology is constantly changing.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Canford Institute of Technology

Northern Alberta Institute of Technology

Southern Alberta Institute of Technology

University of Calgary

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

Certification Requirements
Updated Jun 16, 2017

Information Systems Professional

Information systems professionals investigate, analyze, design, develop or manage information systems based on computer and related technologies through the objective application of specialized knowledge and professional judgement.


Information Systems Professional is a protected title under Alberta's Professional and Occupational Associations Registration Act. This means that to call yourself an Information Systems Professional or use the I.S.P. designation, you must be a registered member of the Canadian Information Processing Society of Alberta (CIPS Alberta). You do not have to be registered if you do not call yourself an Information Systems Professional.

What You Need

The Canadian Information Processing Society (CIPS) has defined the body of knowledge required for certification and recognizes the many different ways this standard may be achieved. Applicants must provide documented evidence for 1 of the following I.S.P. designation criteria routes: (1) Established Academic, (2) IT Industry Leader, (3) Established IT Professional, (4) Education Plus Experience, (5) Exam, (6) Professional Experience Only (applicants must have entered the field prior to 1976), or (7) Upgrade from Candidate Status. For official, detailed information, visit the CIPS website, CIPS Alberta website or contact CIPS Alberta.

Working in Alberta

Information systems professionals who are registered and in good standing with a regulatory organization elsewhere in Canada may be eligible for registration in Alberta if registered professionals in the 2 jurisdictions have similar responsibilities and competencies. For more information, see "What if I am already certified in another province or territory?" and the Alberta regulatory authority (below).

Contact Details

Canadian Information Processing Society of Alberta
PO Box 21085
Edmonton, Alberta
Canada T6R 2V4
Phone Number: 780-431-9311
Toll-free phone number: 1-844-431-9311
Fax number: 780-413-0076

Employment & Advancement
Updated Jun 16, 2017

Information systems quality assurance analysts are employed by information technology consulting firms, and in the information technology departments of large organizations in both the private and public sectors. Some quality assurance analysts are self-employed.

Many analysts start off as computer programmers or systems testers and, with experience, move into quality assurance analyst positions. Depending on the size of the organization and the analyst's qualifications, experienced quality assurance analysts may advance to supervisory positions. Those who have business experience or training may establish their own consulting firms.

Information systems quality assurance analysts are part of a larger 2011 National Occupational Classification 2171: Information systems analysts and consultants. In Alberta, 76% of people employed in this classification work in the following industries:

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the industries listed above)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Over 14,100 Albertans are employed in the Information systems analysts and consultants occupational group. This group is expected to have a below-average annual growth of 1.5% from 2016 to 2020. As a result, 212 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As information systems quality assurance analysts form only a part of this larger occupational group, only some of these newly created positions will be for information systems quality assurance analysts.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Jun 16, 2017

Income figures for information system quality assurance analysts vary considerably depending on their responsibilities, education and experience.

Information systems analysts and consultants

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $19.56 $48.59 $33.95 $34.65
Overall $23.68 $70.03 $43.70 $43.41
Top $29.34 $78.95 $52.30 $49.88

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.

Industry Information
Oil & Gas Extraction
Public Administration
Health Care & Social Assistance
Educational Services
Professional, Scientific & Technical Services
Other Services (Repair, Personal Services and Related)
Information, Culture, Recreation
Finance, Insurance, Real Estate, Leasing

Skills Shortage

Employers that Recruited in the Last 2 Years


Recruiting Employers that Experienced Hiring Difficulties


Employers with Unfilled Vacancies of over 4 Months


Vacancy Rate

Related High School Subjects
  • Mathematics
  • Science
  • Business, Administration, Finance and IT
    • Computing Science
    • Management and Marketing
    • Networking
Related Post-Secondary Field of Study
  • Computer and Information Technology
Other Sources of Information
Updated Jun 16, 2017

American Society for Quality (ASQ) website:

Canadian Information Processing Society (CIPS) website:

Information and Communications Technology Council (ICTC) website:


For more information on career planning, education and jobs call the Alberta Supports Contact Centre toll-free at 1-877-644-9992 or 780-644-9992 in Edmonton, or visit an Alberta Works Centre near you.

Updated Oct 01, 2009. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

Was this page useful?