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Payroll Manager

Payroll managers lead payroll operations in organizations. They work with all departments and provide advice on payroll matters. They help develop and implement payroll and benefit policies.

Also Known As

Compensation Manager, Paymaster, Supervisor (Pay and Benefits / Payroll)

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 1212: Supervisors, Finance and Insurance Clerks

2006 NOC-S

  • B412: Supervisors, Finance and Insurance Clerks

2011 NOC

  • 1212: Supervisors, finance and insurance office workers

2016 NOC

  • 1212: Supervisors, finance and insurance office workers

2021 NOC

  • 12011: Supervisors, finance and insurance office workers

2023 OaSIS

  • 12011.00: Supervisors, finance and insurance office workers
Duties
Updated Mar 31, 2025

Payroll managers lead and provide strategic direction for payroll staff, such as payroll administrators, benefit administrators, timekeepers, and time entry clerks They ensure employees receive company pay accurately and on time. To supervise the day-to-day operation of their unit, they:

  • Coordinate tasks among staff and manage deadlines
  • Develop and manage the annual budget for the unit
  • Train unit staff in person and online where needed
  • Resolve conflicts
  • Provide support and motivation
  • Complete payroll administration tasks when staff is absent
  • Ensure their unit follows occupational health and safety policies

In general, payroll managers:

  • Calculate and process monthly and annual taxes
  • Manage employee benefit programs
  • Advise employees about benefits, pensions, and retirement eligibility
  • Ensure the effective processing of payroll and benefits
  • Advise on payroll process improvement and execution
  • Implement changes to payroll and benefits processes
  • Ensure the company meets audit requirements
  • Help to develop payroll-specific and statistical reports
  • Manage month-end and year-end payroll reporting requirements

Payroll managers need to understand employment legislation to:

  • Ensure the company’s pay policies and processes meet legislated requirements
  • Ensure wage-related government forms, such as T4 slips, are accurate
  • Ensure compliance with federal and provincial tax laws, labour regulations, and reporting requirements
  • Conduct regular payroll audits to detect and address discrepancies or potential compliance issues

Payroll managers act as a liaison between other departments. They:

  • Help divisional staff implement collective agreements and employment legislation
  • Advise other departments on payroll policies related to their areas
  • Manage relationships with external vendors, such as benefits providers, insurance companies, and government agencies
  • Coordinate payroll-related third-party services such as payroll outsourcing and garnishments

Payroll managers may also:

  • Collaborate with senior management on payroll strategies
  • Lead process improvements and automation initiatives to enhance payroll efficiency
  • Oversee payroll software implementation, updates, and troubleshooting
  • Manage integrations between payroll systems and other HR or finance platforms
  • Lead payroll-related projects, including system upgrades, mergers and acquisitions, or policy changes
  • Create project timelines and ensure objectives are met on time
  • Develop and maintain clear communication channels for employees to address payroll-related queries or concerns
  • Run informational sessions for employees about payroll changes, tax updates, or benefits programs
  • Analyze payroll trends, costs, and financial data to guide decision-making
  • Prepare and present reports for senior management regarding payroll metrics and labour costs

 

Some payroll managers perform other roles in human resources or accounting. This typically happens in small- to medium-sized organizations. In smaller organizations, payroll managers are asked to process payroll in a hands-on capacity. For details about these other occupations, see the Human Resources Professional, Accountant, and Accounting Technician occupational profiles.

Working Conditions
Updated Mar 31, 2025
  • Strength Required Lift up to 5 kg

Payroll managers typically work in offices.

Work is usually full time within a regular workweek. They may need to work overtime during busier periods.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
E
Enterprising
This occupation
You
C
Conventional
S
Social
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Supervisors, finance and insurance office workers
2023 OaSIS: 12011.00

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Mar 31, 2025

Payroll managers need:

  • Attention to detail
  • Professionalism
  • Communication skills (verbal and written)
  • Leadership skills
  • Time-management skills
  • The ability to multitask
  • The ability to work under pressure
  • The ability to maintain confidentiality

Payroll managers should enjoy:

  • Finding efficient ways to do tasks
  • Having clear rules and organized methods
  • Developing processes and procedures
  • Submitting reports

They should be comfortable supervising, training, and motivating their staff.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Supervisors, finance and insurance office workers

2016 NOC: 1212

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 105 most recent Alberta job postings, collected between Mar 29, 2024 and Dec 09, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Tasks: Ensure accuracy of financial transactions
Tasks: Prepare and submit reports
Tasks: Co-ordinate activities with other work units or departments
Tasks: Resolve work related problems
Tasks: Co-ordinate, assign and review work
Tasks: Train workers in duties and policies
Tasks: Requisition or order materials, equipment and supplies
Tasks: Ensure smooth operation of equipment
Attention to detail
Reliability
Educational Requirements
Updated Mar 31, 2025
  • Minimum Education 2 years post-secondary

Payroll managers must have at least a college diploma in accounting, bookkeeping, or a related subject. However, more employers now require a university degree in finance, human resources, or business administration.

Payroll managers need to have knowledge of standard office software. They also need to understand:

  • Payroll policies and regulations
  • Tax laws
  • Other relevant Canadian legislation for union and non-union environments

The National Payroll Institute has a database of approved schools and courses.

Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

Academy of Learning - Calgary Central
Academy of Learning - Calgary NE
Academy of Learning - Edmonton Downtown
Academy of Learning - Edmonton South
Academy of Learning - Edmonton West
Academy of Learning - Medicine Hat
Cambrooks College - Downtown Campus
CDI College of Business, Technology and Health Care - Calgary City Centre
CDI College of Business, Technology and Health Care - Edmonton City Centre
CDI College of Business, Technology and Health Care - Edmonton South
CDI College of Business, Technology and Health Care - Edmonton West
CLI College of Business Health & Technology - Calgary
Robertson College - Calgary
Robertson College - Edmonton
Southern Alberta Institute of Technology
Sundance College - Edmonton

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Mar 31, 2025
  • Certification Not regulated

Some employers require payroll certification, especially when managing larger teams. Having multiple certifications is an asset.

The designation of Payroll Leadership Professional (PLP), previously the designation of Certified Payroll Manager (CPM) is available from the National Payroll Institute, previously the Canadian Payroll Association To obtain the PLP, candidates need to have:

  • Certification as a Payroll Compliance Practitioner (PCP)
  • At least 2 years’ experience in a position of responsibility for payroll
  • Completion of the NPI’s educational requirements

For more information, visit NPI.

The designation of Certified Human Resources Professional (CHRP) is available from the Human Resources Professional Association (HRPA). To obtain the CHRP, candidates need to have:

  • Membership with HRPA that is in good standing
  • Completion of Educational requirements
  • Completion of Employment law and knowledge exams
  • Completion of Job ready program

For more information, visit HRPA.

Employment & Advancement
Updated Mar 31, 2025

Payroll managers work for organizations in the public and private sectors.

Generally, payroll managers start as payroll administrators. Prospective managers typically need at least 5 or 6 years of payroll experience.

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Supervisors, finance and insurance office workers
2016 NOC: 1212

78.1% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Supervisors, finance and insurance office workers
2021 NOC: 12011
Warm
Job Market
4,000
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Supervisors, finance and insurance office workers
2016 NOC: 1212
2.3%
Annual Growth
(Below average)
81
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Related Alberta Job Postings
Wage & Salary
Updated Mar 31, 2025

Payroll managers are part of the larger 2011 National Occupational Classification 1212: Supervisors, finance, and insurance office workers. For data on how much those from this occupational group earned last year in Alberta or throughout Canada, visit the Canada Job Bank.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Supervisors, finance and insurance office workers

2021 NOC: 12011
Average Wage
$43.02
Per Hour
Average Salary
$85,753.00
Per Year
Average Hours
38.8
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 12011 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources to supplement this data.

A: High Reliability
Data Reliability Code Definition

High Reliability, represents a CV of less than or equal to 6.00% and 30 survey observations and/or represents 50% or more of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $20.00 $109.89 $39.11 $35.38
Overall $24.84 $77.88 $43.02 $40.35
Top $25.48 $137.36 $47.32 $41.35

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Oil & Gas Extraction
Construction
Retail Trade
Transportation and Warehousing
Information, Culture, Recreation
Finance, Insurance, Real Estate, Leasing
Health Care & Social Assistance
Other Services (Repair, Personal Services and Related)
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
33%
33%)
Recruiting Employers that Experienced Hiring Difficulties
8%
8%
Employers with Unfilled Vacancies of over 4 Months
1%
1%
Vacancy Rate
N/A
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Clerical and Administrative Support
Other Sources of Information
Updated Mar 31, 2025

Canada Job Bank website: www.jobbank.gc.ca

The Canadian Payroll Association website: www.payroll.ca

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 31, 2025. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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