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Technical Writer

Technical writers translate complex technical information into clear and understandable language. They shape and deliver information to meet the needs of a target audience.

Also Known As

Business Writer, Documentation Manager, Documentation Specialist, Specifications Writer, Technical Communicator, Technical Manual Writer, Technical Writer, Usability Specialist

NOC Codes

In Canada, the federal government groups and organizes occupations based on a National Occupational Classification (NOC) system. This alis occupation may not reflect the entire NOC group it is part of. Data for the NOC group can apply across multiple occupations.

The NOC system is updated every 5 years to reflect changes in the labour market. Government forms and labour market data may group and refer to an occupation differently, depending on the system used.

Here is how this occupation has been classified over time.

2006 NOC

  • 5121.2: Technical Writers

2006 NOC-S

  • F021: Authors and Writers

2011 NOC

  • 5121: Authors and writers

2016 NOC

  • 5121: Authors and writers

2021 NOC

  • 51112: Technical writers

2023 OaSIS

  • 51112.00: Technical writers
Duties
Updated Mar 27, 2023

Technical writers produce information for audiences ranging from novices to technical experts. To create an effective product, technical writers need to clarify its purpose and identify the audience that will consume it. Their work explains the installation, operation, and maintenance of:

  • Computer applications
  • Mechanical, electronic, and other equipment
  • Other systems

They write:

  • Educational materials
  • Instructional manuals
  • Policy manuals
  • Procedures and processes
  • Proposals
  • Reference materials
  • Technical reports
  • User guides

Technical writers research the subjects they write about by consulting subject matter experts (SMEs). They interview SMEs to understand how to explain complex ideas or topics. Other ways to research their subjects include:

  • Using products themselves
  • Analyzing reference materials such as specifications, blueprints, diagrams, maintenance manuals, reports, and studies
  • Gathering information about target-audience needs

When producing their work, technical writers:

  • Analyze how to structure and format information to meet audience needs
  • Learn and apply the best writing style for the intended audience
  • Select appropriate technology and media to deliver technical information
  • Incorporate input from various reviewers
  • Rewrite and edit drafts after SMEs review them for accuracy
  • Correct common mistakes in writing
  • Create auxiliary resources, such as diagrams or interactive learning processes, if required

Depending on the work, technical writers may need to:

  • Define terms in glossary format
  • Index or cross-reference information
  • Obtain copyright permissions to reprint material
  • Test products, especially software and hardware

When managing their work, technical writers:

  • Identify the purpose and key elements of the main technical communicator documentation types
  • Work with business areas to set timelines and expectations
  • Prepare a plan to monitor and report on progress in developing each document
  • Perform quality-control reviews on other writer’s work
  • Use web development, social media, and content management systems to manage content in multimedia environments
  • Manage documentation projects, including translation, physical publication, and localization, if required

Technical writers may also develop a style guide outlining details including:

  • Spelling conventions (where there might be more than one possibility for certain words)
  • Punctuation styles (such as use of series commas or a “down” style of capitalization)
  • Physical formatting (such as margins, spacing, and type of bullets used in lists)

This helps to ensure that each document has a consistent appearance that supports readability. It also provides anyone who adds to the document with a guide to ensure continued consistency.

Working Conditions
Updated Mar 27, 2023
  • Strength Required Lift up to 5 kg

Technical writers may work full time, part time, or on a contract basis. They may work independently or as part of a team. The team may include:

  • Computer specialists
  • Developers
  • Editors
  • Engineers
  • Illustrators
  • Management personnel
  • Media specialists
  • Other writers
  • Product specialists
  • Scientists
  • Subject matter experts
  • Videographers

Technical writers who work for mid-sized or large organizations often work standard office hours. Overtime is sometimes required to meet deadlines.

Contract writers working from home often work office hours as well. This allows them to attend online meetings and consultations with clients. They may need to work for long hours to complete projects on time. Many employers require contract writers to work in offices during normal business hours.

Meeting deadlines can be stressful.

Work Personalities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

How This Occupation Compares to Your Work Personalities

Fit
Fit Guide
An occupation can be a great, good, fair, weak, or poor fit for you.
A
Artistic
This occupation
You
I
Investigative
C
Conventional
This occupation
You

This Occupation’s Work Personalities

Your Work Personalities

Quick Guide

Alis work personalities are based on Holland’s theory. It identifies 6 personality types: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. People with similar personalities and interests will tend to pursue similar careers. They are likely to create work environments that are favourable to their type.

Most people will identify with 2 or 3 dominant personalities. If the occupation’s personalities match your more dominant types, this occupation is more likely to be satisfying and rewarding to you.

This Occupation’s Work Personalities lists the personalities most likely to be found in that occupation. They are listed in order of importance, with 1 as the most important.

Your Work Personalities shows where the occupation’s personalities rank within your test results. Rank 1 is your most dominant type and 6 is your least dominant.

Learn about work personalities

Abilities

In Alberta, this occupation is part of 1 or more 2023 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Technical writers
2023 OaSIS: 51112.00

How This Occupation Compares to Your Abilities

The graph below shows how well your scores match the overall abilities for this occupation.

The closer your ability scores are to the center, the more they match this occupation’s. The further away they are, the less they match this occupation’s.

The lower your ability scores are compared to the occupation’s, the more challenging the occupation will likely be for you. The higher your ability scores are compared to the occupation’s, the less challenging the occupation will likely be for you.

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Abilities Sets

The 49 abilities are grouped into 5 abilities sets: Critical Thinking, Numbers and Patterns, Physical Activity, Mind-Body Coordination, and Senses.

Some abilities are more relevant to an occupation than other abilities. Individual abilities that are not relevant to an occupation are greyed out.

Critical Thinking

Critical Thinking includes 9 abilities related to identifying and solving problems, thinking of ideas, and communication, such as speaking and writing.

This is how well your scores match the set of Critical Thinking abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Numbers and Patterns

Numbers and Patterns includes 10 abilities related to math, memorizing, and multitasking. It also includes how we perceive patterns, shapes, and distances.

This is how well your scores match the set of Numbers and Patterns abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Physical Activity

Physical Activity includes 9 abilities related to strength, balance, flexibility, coordination, and endurance. 

This is how well your scores match the set of Physical Activity abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Mind-Body Coordination

Mind-Body Coordination includes 9 abilities related to movement control and how we react to signals. It also includes fine motor skills, such finger and hand dexterity and hand-eye coordination.

This is how well your scores match the set of Mind-Body Coordination abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Senses

Senses includes 12 abilities related to seeing, hearing, and speaking. 

This is how well your scores match the set of Senses abilities for this occupation:

lower
a match
higher
Typical ability expectations for this NOC group
Your abilities

Quick Guide

The abilities or aptitudes shown for this NOC group come from the Occupational and Skills Information System (OaSIS).

The abilities scores range from 1 to 5, with 5 being stronger.

Occupations use different combinations and levels of these abilities. The Abilities Quiz helps you learn more about your ability levels and which occupations match your strengths.

If you have completed the Abilities Quiz, you can compare the occupation’s ability expectations to your own ability scores. Your scores may be lower than, a match to, or higher than the occupation’s expected abilities.

Learn about abilities

Traits & Skills
Updated Mar 27, 2023

Technical writers need:

  • Communication and interpersonal skills
  • Adaptability and flexibility
  • Attention to detail
  • Analytical and critical thinking
  • Organizational, time-management, and project-management skills
  • The ability to accept and learn from criticism
  • The ability to write clearly and concisely
  • The ability to write for different audiences and reading levels
  • The ability to translate jargon into easily understood language
  • The ability to understand complex and sometimes poorly expressed ideas and translate them into easily understood language
  • Intercultural sensitivity
  • Willingness to learn

They should enjoy:

  • Gathering and synthesizing information
  • Taking a methodical approach to explaining procedures
  • Finding out how things are built and operate

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Top 10 Skills Employers Are Looking For

Authors and writers

2016 NOC: 5121

This chart shows which job skills are currently in highest demand for this occupational group. It was created using this occupation's 33 most recent Alberta job postings, collected between Nov 19, 2021 and Nov 20, 2025.

Review these skills to learn:

  • Whether or not this occupation matches your skill set
  • What training you may need to get these skills
  • What skills to highlight in your resumé, cover letter, and interview.
Excellent written communication
Tasks: Copy editing
Attention to detail
Personal Suitability: Flexibility
Organized
Excellent oral communication
Accurate
Tasks: Conduct research to establish factual content and to obtain other necessary information
Tasks: Co-ordinate project
Personal Suitability: Excellent written communication
Educational Requirements
Updated Mar 27, 2023
  • Minimum Education Varies

There are no standard education requirements for technical writers. In general, they need to be strong writers with excellent grammar. They need to understand:

  • Plain language
  • Presentation formats
  • Readability principles
  • How to organize information so readers can find what they need easily and quickly

Technical writers also need:

  • Knowledge of technology ranging from basic to expert, depending on the project
  • Skills with research, interviewing, and analysis
  • User-centred design and testing skills
  • Editing and proofreading skills

Most employers prefer to hire writers with related post-secondary education or experience. However, the work writers have produced in previous jobs can be confidential. This makes it difficult for technical writers to show potential employers samples of their work.

Practical writing and design layout experience are assets. Technical writers may gain this experience through part-time or entry-level positions with corporate communications departments, publishing companies, or by doing web and mobile development work.

Volunteer work may provide opportunities to gain experience and build portfolios.

Technical writers must keep up with new communications technologies, such as those involving multimedia and the internet. An interest in emerging technologies can help technical writers develop and present information effectively.

Technical writers must keep their skills and knowledge current through professional development activities such as:

  • Continuing education courses
  • Workshops
  • Online courses and conferences
  • Reading
  • Communicating with others in their field
Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

University of Alberta

To expand or narrow your program options, visit Post-Secondary Programs and start your search with:

Completing a program does not guarantee entrance into an occupation. Before enrolling in an education program, prospective students should look into various sources for education options and employment possibilities. For example, contact associations and employers in this field.

Certification Requirements
Updated Mar 27, 2023
  • Certification Not regulated

There is currently no provincial legislation regulating this occupation in Alberta.

Employment & Advancement
Updated Mar 27, 2023

Technical writers may work for public organizations such as:

  • Government departments
  • Not-for-profit organizations
  • Schools

They may also work for businesses such as:

  • Agricultural, engineering, and manufacturing firms
  • Construction companies and safety organizations
  • Corporate communications and human resource departments
  • Financial institutions and insurance companies
  • Medical technology and pharmaceutical companies
  • Military contractors
  • Oil and gas companies
  • Publishers
  • Research laboratories
  • Software development companies, internet design firms, and multimedia content providers
  • Training companies

Experienced writers may advance to supervisory or management positions. They may move into self-employment or build their own businesses with contract workers or salaried employees. With the required knowledge and skills, they may move into related occupations. For more information, see these occupational profiles:

Industry Concentration

This section shows the industries where the majority of people in this occupation work. The data is based on the 2016 Census.

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Authors and writers
2016 NOC: 5121

75.2% of people in this occupational group work in:

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

3-Year Job Market Forecast

This section shows the Alberta job market condition, or short-term demand forecast, for this occupation over a 3-year period. It also shows the number of people employed in the occupation.

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups.

Technical writers
2021 NOC: 51112
Cool
Job Market
2,100
Employed in AB

Source: 2024-2026 Alberta Short-Term Employment Forecast

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

To see data for all occupations, visit Occupations in Demand.

5-Year Job Market Forecast

This section shows the employment outlook for this occupation in Alberta over a 5-year period.

Employment outlook is influenced by a wide variety of factors including:

  • Time of year (for seasonal jobs)
  • Location in Alberta
  • Employment turnover (when people leave existing positions)
  • Occupational growth (when new positions are created)
  • Size of the occupation
  • Trends and events that affect overall employment, especially in the industry or industries from the previous list

In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.

Authors and writers
2016 NOC: 5121
2.6%
Annual Growth
(Above average)
130
New Positions

Source: 2021-2025 Alberta Regional Occupational Demand Outlook

Annual growth is from 2021 to 2025. New positions created each year are in addition to job openings created by employment turnover.

NOC groups often include several related occupations. Although there is labour market data for the larger NOC group, this occupation makes up only a part of that group. It means data for this occupation may be different than the data shown. For examples, see Note.

Wage & Salary
Updated Mar 27, 2023

In Alberta, this occupation is part of 1 or more 2021 National Occupational Classification (NOC) groups. If there are multiple related NOC groups, select a NOC heading to learn about each one.

Technical writers

2021 NOC: 51112
Average Wage
$37.60
Per Hour
Average Salary
$76,275.00
Per Year
Average Hours
39
Per Week
Average Months on Payroll
12
Survey Methodology Survey Analysis

Source
2023 Alberta Wage and Salary Survey

NOC 51112 Wage Profile

Unless otherwise noted, the data shown here is for all industries and all regions in Alberta.

All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production), and other forms of compensation.

To see the full survey data for this NOC group, visit the wage profile.

Other wage sources
To make an informed wage and salary decision, research other wage sources to supplement this data.

C: Lower Reliability
Data Reliability Code Definition

Lower Reliability, represents a CV of between 15.01% and 33.00% and/or if fewer than 20 survey observations and/or if survey observations represent less than 33% of all estimated employment for the occupation.


Hourly Wage

For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top

Hourly Wage

For full-time and part-time employees
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $24.00 $42.67 $33.64 $33.65
Overall $24.85 $52.50 $37.60 $40.87
Top $25.18 $52.50 $39.62 $42.67

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

Pay brackets for hourly wages

  • Starting pay: average pay offered for entry-level positions
  • Overall pay: average pay across all employees in this occupation
  • Top pay: average pay offered to top-paid employees

Industry Information

ALL INDUSTRIES
Professional, Scientific & Technical Services
Public Administration

Skills Shortage

Employers that Recruited in the Last 2 Years
67%
67%)
Recruiting Employers that Experienced Hiring Difficulties
14%
14%
Employers with Unfilled Vacancies of over 4 Months
8%
8%
Vacancy Rate
6%
Related Post-Secondary Field of Study
  • Communications
  • Engineering and Science Technologies
  • Humanities and Languages
Other Sources of Information
Updated Mar 27, 2023

Society for Technical Communication website: www.stc.org

Technology Alberta website: technologyalberta.com

Get information and referrals about career, education, and employment options from Alberta Supports.

Updated Mar 27, 2023. The information contained in this profile is current as of the dates shown. Salary, employment outlook, and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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