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Occupational Profile

Health Service Administrator

Health service administrators plan, organize, direct, co-ordinate and evaluate health programs and services that promote health and provide care to individuals, groups and communities.

  • Avg. Salary $94,253.00
  • Avg. Wage $47.68
  • Minimum Education Varies
  • Outlook Up
  • Employed 3,200
  • In Demand High
Also Known As

Hospital Administrator

Skills Shortage

Employers that Recruited in the Last 2 Years

34%
34%
Average Wage
Starting
Overall
Top
  • Certification Not Regulated
  • Strength Required Lift up to 5 kg
NOC & Interest Codes
The Health Service Administrator is part of the following larger National Occupational Classification (NOC).
Managers in Health Care
NOC code: 0311
DIRECTIVE

Interest in co-ordinating information to direct, control and evaluate the delivery of health care services within departments and establishments; and in directing health care supervisors and professionals, and in recruiting health care staff

METHODICAL

Interest in negotiating with a board of directors and senior managers to maintain and establish standards of health care; and in monitoring the use of diagnostic services, in-patient beds and facilities to ensure effective use of of resources

INNOVATIVE

Interest in developing and implementing plans for new programs, special projects, new material and equipment acquisitions and future staffing levels for the departments and establishments

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Duties
Updated Dec 16, 2016

Health service administrators may have executive responsibilities for an entire organization or be responsible for managing a specific department or program. In general, they:

  • develop plans, policies and processes for health programs and services
  • design appropriate organizational structures
  • select and supervise staff
  • advise the governing body on policy and operational matters, and assist in developing organizational mission statements
  • ensure that laws, regulations and policies are followed (for example, ensure adherence to safety and professional standards of practice)
  • develop and maintain effective working relationships with representatives from other organizations including governments, professional associations, the media and other stakeholders in the health care system
  • implement operational plans and manage budgets
  • provide the leadership required for the organization to fulfil its goals and objectives
  • promote professional development and public understanding of health and health services.
Working Conditions
Updated Dec 16, 2016

Although health service administrators work in an office environment, they do not always work standard office hours. Their hours of work often extend beyond an eight hour day to attend meetings or complete major tasks.

The work can be stressful because health service administrators are responsible for the effectiveness of their organizations and, ultimately, the quality of the programs and services provided.

  • Strength Required Lift up to 5 kg
Skills & Abilities
Updated Dec 16, 2016

Health service administrators need the following characteristics:

  • excellent interpersonal and organizational skills
  • good verbal and written communication skills including public speaking skills
  • the ability to work effectively with others
  • leadership and team building skills.

They should enjoy co-ordinating information and directing the work of others, negotiating with members of governing boards and senior managers, and developing and implementing plans.

Educational Requirements
Updated Dec 16, 2016

Educational requirements for health service administrators vary depending on the position and the size and nature of the health service organization concerned. There are no standard education requirements. Employers may promote people from within the organization or hire applicants who have related post-secondary education or certification.

Health service administrators need a combination of education and experience. For example, those who have a background in medicine, pharmacy, nursing or accounting may supplement their training and experience by taking continuing education courses in health service management. Those who have graduate degrees in health management usually start in junior administrative positions to gain on-the-job experience. Therefore, there are a variety of education options for Albertans interested in this field:

  • The Canadian College of Health Leaders (CCHL) offers an online Certified Health Executive (CHE) program. Candidates have up to three years to successfully complete the program.  Applicants must be members of the College in good standing, hold a Master's degree with at least two years of experience in Canadian health leadership or a bachelor's degree with at least five years experience and demonstrate educational and professional advancement through a Prior Learning Assessment Recognition (PLAR). Certified members must participate in the Maintenance of Certification (MOC) program.
  • The Canadian Healthcare Association (CHA) Learning Department offers a two year distance education program leading to a Health Services Management certificate. Applicants must hold a management position in a health organization. CHA also offers other management programs for: those new to management roles, senior managers in long-term care organizations, and those in quality and risk management. Programs include one week Intramural classes held in Ottawa every April. CHA Learning has an agreement with Athabasca University regarding articulation credits for some CHA Learning programs


Related Education

The following schools offer programs or courses that are related to this occupation but are not required to enter the field.

For a broad list of programs and courses that may be related to this occupation try searching using keywords.

For a list of health leadership related Master's and Certificate programs see the Canadian College of Health Leaders Program Alliances website.

Employment & Advancement
Updated Dec 16, 2016

Above-average occupational growth is expected in Alberta for 2016 to 2020. Job openings are a result of employment turnover and newly created positions.

Health service administrators are employed by:

  • public health organizations
  • academic institutes
  • specialty hospitals and acute care hospitals
  • ambulatory care
  • multilevel care facilities
  • continuing care facilities
  • mental health facilities
  • rehabilitation agencies
  • health planning agencies and government departments
  • health associations
  • health charities and foundations
  • regional health authorities
  • government departments
  • private consulting companies
  • military hospitals and clinics.

They generally start in junior positions and may advance to positions in larger organizations or to senior management positions.

Health service administrators are part of the larger 2011 National Occupational Classification 0311: Managers in health care. In Alberta, 88% of people employed in this classification work in the Health Care and Social Assistance (PDF) industry.

The employment outlook in this occupation will be influenced by a wide variety of factors including:

  • trends and events affecting overall employment (especially in the Health Care and Social Assistance industry)
  • location in Alberta
  • employment turnover (work opportunities generated by people leaving existing positions)
  • occupational growth (work opportunities resulting from the creation of new positions that never existed before)
  • size of the occupation.

Over 3,200 Albertans are employed in the Managers in health care ccupational group. This group is expected to have an above-average annual growth of 3.5% from 2016 to 2020. As a result, 112 new positions are forecast to be created each year, in addition to job openings created by employment turnover. Note: As health service administrators form only a part of this larger occupational group, only some of these newly created positions will be for health service administrators.

Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Wage & Salary
Updated Dec 16, 2016

Salaries for health service administrators vary greatly depending on the size and nature of the health service organization, and the administrator's qualifications and experience. 

Health service administrators earn from $30.00 to $120.00 an hour. (2010 estimate)

Managers in health care
NOC code: 0311

Survey Methodology

Survey Analysis

Overall Wage Details
Average Wage
Average Salary
Hours Per Week

Hourly Wage
For full-time and part-time employees
  • Low
  • High
  • Average
  • Median
Starting
Overall
Top
Wages* Low (5th percentile) High (95th percentile) Average Median
Starting $20.67 $40.47 $28.11 $25.00
Overall $24.46 $67.38 $47.68 $53.38
Top $26.58 $89.83 $67.51 $69.35

Swipe left and right to view all data. Scroll left and right to view all data.

* All wage estimates are hourly except where otherwise indicated. Wages and salaries do not include overtime hours, tips, benefits, profit shares, bonuses (unrelated to production) and other forms of compensation.

B: Good Reliability
Data Reliability Code Definition

Good Reliability, represents a CV of between 6.01% and 15.00% and/or fewer than 30 survey observations and/or if survey observations represent less than 50% of all estimated employment for the occupation.


Industry Information
Public Administration
Health Care & Social Assistance
ALBERTA, ALL INDUSTRIES
Finance, Insurance, Real Estate, Leasing

Skills Shortage

Employers that Recruited in the Last 2 Years

34%
34%

Recruiting Employers that Experienced Hiring Difficulties

23%
23%

Employers with Unfilled Vacancies of over 4 Months

3%
3%

2015 Vacancy Rate

1%
Related High School Subjects
  • English Language Arts
  • Mathematics
  • Science
    • Biology
    • Chemistry
  • Social Studies
  • Business, Administration, Finance and IT
    • Management and Marketing
  • Health, Recreation and Human Services
    • Human and Social Services
    • Legal Studies
Related Post-Secondary Field of Study
  • Business, Management and Administrative Studies
  • Health Care and Medical Sciences
Other Sources of Information
Updated Dec 16, 2016

Canadian College of Health Leaders (CCHL) website: www.cchl-ccls.ca

Canadian Healthcare Association (CHA) website: www.cha.ca

For more information on career planning, education and jobs, visit the Alberta Learning Information Service (ALIS) website, call the Alberta Career Information Hotline toll-free at 1-800-661-3753 or 780-422-4266 in Edmonton, or visit an Alberta Works Centre near you.

Updated Mar 20, 2014. The information contained in this profile is current as of the dates shown. Salary, employment outlook and educational program information may change without notice. It is advised that you confirm this information before making any career decisions.

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